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Called in September for my heat pump. After they failed to find a contractor, in December I was told to find my own contractor and they would pay for it, I did that, but because of the problem with shipments from China, it was another 5 weeks to get it fixed.
In October my dishwasher would not work. The service guy came and ordered a new front display panel. Weeks later it was replaced, it still would not work. Then they ordered a new pump. Not available. So they sent me a new bottom-of-the-line dishwasher. I got this in January. Even after numerous calls, no one has installed it. Finally last week my son-in-law installed it. I can't show you any photos because my problems cannot be pictured. No receipt because I never got one.
Tip for consumers:
Please don't, and send me $10.00 for the aggravation I saved you! If you use them I promise you will have trouble from the start.
Products used:
I have used the heat pump with no problem. Have not used the dishwasher yet
Just don't. 6 months and my dishwasher still is not fixed. I call and get the runaround. No promised calls were returned. So frustrating. Their call center is overseas where I think English is a fourth language.
Tip for consumers:
Don't be stupid. Read the reviews
Products used:
my sink and dish-washing liquid.
I have been dealing with Lowe's for over 20 years. I am changing to Home Depot. About 2 years ago I bought a set of matching locking pliers, Kobalt brand. Kobalt is owned by Lowe's and is the store brand. Recently one of the pads split and came off. I took the tool back to the store. "We don't carry that anymore, so you need to contact Kobalt". She gave me the number and I called Kobalt. "We don't make that tool anymore, so you need to go back to the store". I did. I told the store if they would give me store credit for $13.78 I could get the tool elsewhere. "We can't do that". So I tried online chat and calling directly. Suffice it to say I have not gotten anywhere. Between business and for myself I spend about 10,000 a year at Lowe's. Next year it will be under 100.00. I will go elsewhere.
It saddened me greatly to read that Land O Lakes, a company I held in high regard for years, has been deceiving the customer for years. They marketed a product that they labeled as "American Cheese" and other "cheeses", when in fact, they knew it contained no cheese at all.
I have 22 Chicago Brand (Harbor Freight's brand) drills, circular saw, reciprocating saw, flashlights. These are 18 volts. Harbor Freight stopped carrying the batteries and the chargers. I now have over $500 of tools that are or will soon be, worthless. Price is not everything.
Finally, after 5 months, I got a full credit. I was able to get the stuff off my kitchen floor and took it to Staples for recycling. Thanks, SJ.
2 weeks since Liquidations.com said they wanted to work on a solution. Have not heard from them. SURPRISE!
Your reply says you want to work with me to get this resolved. OK, the transaction # is *******. Posting said it was a refurbished computer with windows 10. This was to include a monitor, keyboard and mouse. The monitor was made in 2002, the monitors with the large back. It didn't matter. It didn't work. I tried it with a computer that I knew worked, it didn't work. The mouse and keyboard were not for this computer because the computer took USB and the mouse and keyboard ends were round. None of this mattered, because the computer itself powered on, but didn't work. You wanted pictures, I sent pictures. You requested video and I emailed back asking what you wanted to see on the video. No response. I asked again and I got an email back saying I failed to provide the required information. Then when I got my credit card bill, you billed me twice.
Original post
There is not much good to say about this business. The pictures that they post are deceptive. They wrap the stuff in plastic so you can; t see it. What they post on the manifest is not what you get and do not even think about contesting it. The pictures they show are often generic and have little if anything to do with what you are bidding on or what you get.
There is not much good to say about this business. The pictures that they post are deceptive. They wrap the stuff in plastic so you can; t see it. What they post on the manifest is not what you get and do not even think about contesting it. The pictures they show are often generic and have little if anything to do with what you are bidding on or what you get.
Hi James, sorry to hear you haven't found Liquidation.com to be the easiest to navigate. Often times, merchandise arrives to our warehouse in a wrapped pallet to ensure everything stays in tact for the handling it endures. In these cases, we do not unwrap the pallets as the risk for missing items would increase. Therefore, we do ask for our buyers to review the manifests provided by the seller. In the majority of cases, the manifests are accurate, and when they aren't our disputes team does investigate and work with the buyer and seller to determine what happened so we can make it right. If you've have a recent transaction that resulted with an issue, I'd be happy to look into it - please just message us your transaction ID and we'll work with you.
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Thanks for providing the information. We looked into your transaction ID to see what we could do and have processed a full refund. This may take a few days to process, depending on the bank, but it was issued this morning on 2/1/18. As for the double charge of the transaction, I consulted with our finance team. Please email them at payment@liquidityservices.com and include documentation of the double charge and we can get that sorted for you very quickly. Thank you for reaching out to us on this forum, and we hope we can do better for you in the future.