WishReviews 8,285

Ordered one handbag, was not the one I ordered. They sent me one of the cheapest looking things, couldn't use it, threw it away. Gave over a hundred dollars for a backpack. The seller won't send my backpack and won't refund my money, you can't reach a actual person. I filed a dispute with PayPal. DON'T BUY FROM WISH NOTHING BUT SCAMMERS. I AMOSTING THIS ON MY FACEBOOK, YOUTUBE, INSTAGRAM, X, AND TICTOK. I HAVE MEGA FOLLOWERS. If anybody from Wish bothers to contact me, which I doubt, I have plenty of proof. Once again people do not purchase anything from Wish, if something goes wrong and it will YOU CANNOT REACH A HUMAN. WHY DO YOU THINK THEY WENT TO ONLY BOTS.

Please do not purchase any items from Wish! Very misleading regarding the item that I purchased. Paid close to £7,**0 expecting a good quality and lovely product as seen on wish. The product turned out to be used a number of times and squeezed into a bag sent all the way from China! The product was awful, certainly not worth the amount paid. They were also an absolute nightmare with regards to getting a refund. They said they would refund me but I was still chasing for it months later. Dodgy, dodgy company - I was only able to get my money back after reaching out to trustpilot for help from them when I directed to file a complaint on the official mail. Reach them directly at Trackingcointeam gmal.¢OM
WhatsApp +1 (506) 497‑2036‬

I have purchased many items previosly but the latest some mini hearing aids which have now disapoeared off my orders so cann ot be resolved on useless A1customer service took the money no resolution.

I have been trying to return & refund a product i purchased of wish for over a 5 weeks! They have been slow in dealing with my issue & no matter how many tokes i contact them with the order no. They still are asking for more details which has been provided endlessly to them. Yet again asked this morning for the same details. This is the very worst company to deal with. They are quick to take your money but very slow to refund it. I will NEVER order again as they are a shambles

Tried it a few times.most are badly made.Lots of scams.ie Buy a 256gb flash drive cheap.read small print it's 256mb.buy 180 rubbish bags...small print it's 10 bags.Dont waste your time

I purchased a WiFi router from wish.com. However, it was faulty and although I submitted precise details to Wish, a support agent responded and requested the very same information I had already submitted at the outset. I acceded but then another support agent requested the same information all over again. Again, I acceded but then another agent too requested the same agent again. And yet again I complied but then yet another agent, then another, and then yet another agent and the cycles just continued indefinitely all requesting the same information again and again. My complaint was never addressed. I asked for my money back as per the Wish Guarantee but agent after agent just persisted in requesting the very same information I had submitted multiple times. I have still not received a refund, nor a replacement router. It is an absolute waste of time trying to talk sense to any of the support agents. I even requested that my complaint be referred to someone at a higher level for matters to be resolved but in vain. I will never buy from Wish ever again. It is unlikely Wish intends to honor its guarantee. No doubt, I have called its bluff!
UPDATE: Following my post, this morning to my surprise, WISH refunded me in full. Thanks you WISH.

Wish never delivered the item for a veteran who passed away three months later. They keep saying that sometimes it takes two weeks longer. The family wanted a refund and contacted Wish, requesting an account for the refund. They opened the block so Wish could deposit the money. However, instead of depositing $180.00, they withdrew $180.00 but won't give the money back to the veteran's family. The family's debit card was also hacked. Furthermore, customer support blocked them. I tried to help them and continued to reach out to customer support, providing them with all the relevant information. Despite never having bought or ordered anything, I created an account to communicate with customer support. Having conversed online, I returned the next day. This is all recorded on my new account that I had opened, and the message was, please see the picture. User's recommendation: Should be shut down.
Delivered to Church hill TN. And a different name and the weight was about 3 lbs. this greenhouse should weigh over 66 lb. and he lives far away from Church hill TN.

I placed two orders on wish, both from the same supplier. The supplier advertised they were selling "Moissanite" stones. I received (5) stones that were "Glass" I checked them on my "Presideum II" gem tester and the needle didn't budge. I contacted wish and I had (5) representatives contact me on different occasions asking for photos and more re what the issue was. On each occasion I complied and I have yet to get any satisfaction. This is "Fraudulent" and I hold wish accountable and seriously considering contacting the FBI to investigate this company. Wish makes money from companies selling garbage. I just received an e-mail from Wish stating the advertiser listed the goods as "Natural Diamonds" - Moissanites aren't natural diamonds. Wish also states the case is now closed, even although I'm left with "Glass" - This is outrageous!

Wish.com did not give me the name of the last mile delivery company. The delivery man handled the delivery very badly and I don't know where to complain because I don't even know who the delivery company is. Because of that I'm not using Wish again and advising everyone against using it either.

Awful awful awful. I was double charged, provided proof MULTIPLE times, and have provided proof over 10 times. The representatives have not bothered to look at my information provided and continue to make up what my concerns are. Claiming I have to wait til I don't recieve my ONE item. No one there knows what they're doing and yet keep replying to the same email containing my problem. Don't even bother. Temu, Shein have the same things, often cheaper, and I've had 0 issues with any problems not being immediately addressed. Plus, Wish charges for shipping. So if you want a headache to last forever and not be resolved until you go over their heads, order. But I implore you, don't buy from Wish. Ever. #teamTemu

I am here just regretting purchasing anything on this website! It's been hell trying to get a return information or refund for an item that I am not satisfied with and doesn't work either.
Sites like this should not be allowed to operate because they are just scamming people of their money. They don't even abide by their money back guarantee which is so ridiculous.
But from this site at the detriment of your mental health.

It says delivered but got screwed again. I see you don't read anything that is sent.
Read my previous message.
I talked to fedex and it is coming to another town far away and FedEx said it's about a pound. And I know a gazebo weighs more than 1 lb. This has been my 6th different order that I ordered from wish. And never received 1 item

Do you ever deliver any items?

Check the tracking number on FedEx and you can see i got scammed again.
It's also coming to another person in a city 6 hrs away. It was supposed to be a greenhouse and the weight is 1 lb. And FedEx said it wasn't my name or address. Screwed again.

Last week I bought some boots from wish. The money went out on the 12th today another lot of money went out for the same boots. I contacted them and they refunded me 1 lot of money and said they weren't sending them. See my issue. They owe me another refund. Charged me twice. Not sending order. Refunded me once. I'm fuming and just to add to this, I have been treated in a disgusting manner today trying to sort this out. They have the customer service skills of wart hogs and help them selves to money out of your bank account.

It's been about two years since wish banned or blocked me from ordering from their site. I was banned because I used their guaranteed refund policy. It's been about two years now since then and my wish account still has a block on my account so ordering isn't allowed. I requested the block be removed and was told it isn't possible. Therefore, banned for life. As a senior my days are numbered and I think I can use the term banned for life. In all my years, I can say I've nevered been banned from a store or service. I do think wish should think things through better than this as public forums like this work both ways and give companies and website businesses both positive and negative reviews.

Update: why is it Wish replies using a "form or template " reply that gets you to a third party site that is completely useless in resolving such issues.

UPDATE: We continue to be denied access to purchase anything from Wish because we used the guarantee refund policy "too much". What happens when you purchase have something from sellers on wish that are not up to quality standards, delivery beyond promised delivery date, an item not what you ordered etc. You the consumer request to return the item or you qualify for the guarantee refund policy and wish refunds you. Next thing you know, wish denies you access, restricts your account so you cannot EVER ORDER ANYTHING AGAIN. You did nothing wrong. We feel you have the right to know what could happen to you because it happened to us. Wish are refused even after two yrs not using their platform, from ordering again. Wish won't remove restrictions and have said this to us. Thanks for reading our concern.

Bought Coco Chanel from Wish. A Turkish fake product arrived confirmed as fake by many Uk retailers. Wish would not refund and just point you back at the fraudulent seller who's never going to refund the money. Complete scam website, avoid at all costs!

After receiving a dress issing the back lining of a lace dress. I contacted customer service to return for a refund. I was told it didn't meet the criteria for a return( part of the dress is MISSING). I was then told there is no wish return center in my country (Canada) shocking. They have really gone down hill. Will absolutely advise NOT ordering anything from wish again. It's not worth trying to save a few bucks.

It was so magical; it really brought the 100 years of Disney back… and the SONGS were extraordinary! And they had a little cute gay character In there… SO ADORABLE! I highly recommend this movie!

Ordered 2 times
A 3x shirt that should of been way larger than it needed to be but was a large labeled as a 3xl
Tried to explain this to customer service and well that was helpful like trying to run head first in to a brick wall
The other item was fine a cell phone holder
Still not worth it

Not only most of the items are inferior or differ from what pictured or described, I also didn't receive my last order and the automated messages stalled me, thus I lost the refund 30 day window. I deleted my account.