5,776 Reviews From Our Community
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Richard Hart
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What a horrible experience, and I haven't received an item yet.
Placing my order, in order to use the code for free shipping, I was told I had to place the order from my phone app. I installed the app, placed my order, and no opportunity to place the code was provided, just an IMMEDIATE charge to my card.
When I attempted to reach Wish there's absolutely no way to speak with a human. On their website I was told the chat was $25 - $40 to discuss my issue with their expert.
Of course, you have to cancel your order in eight hours and your email to them will take 2 to 3 days for response. I did inform them, within the eight hours, whatever they shipped will be refused and I'll see them in court if they charge me any "expert" or shipping! I've successfully sued AAA Insurance and CitiBank, and am just getting ready for Direct TV. We do have rights, no matter what country we order from!
One heck of a racket you've got there!
BEWARE!!!
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Tip for consumers: DO NOT ORDER FROM THIS SITE!
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After I purchased them, I went back to review more carefully. I knew that the prices were way too low to be genuine. I found out that there are two descriptions. One is at the top of the page and shows the main description. The other is underneath the reviews, way at the bottom of the page. At the bottom, some still claim to be natural or high quality gemstones and metals but others state that they are cz/cubic zircon, silver plated or "stamped" 925 which means to me that they are not actually 925 sterling silver. Also, if you search 18k or 24k gold, you will find that the lower description states "1. Surface Material: High Quality Solid 24K Gold, 2. Base Material: Bronze " among other things. Some gold is also tagged 18k or 24k although it is plated.
Basically, all of the upper jewelry descriptions are misstated. This entices shoppers to purchase jewelry which they believe to be high quality but, in reality, is not.
Additionally, if you try to buy other types of merchandise, you will find that the price is higher after you select your size and color and place it in the shopping cart. I called wish to ask why this was the case. The CS rep. told me that each item was sold by different vendors. So, after I choose my particular item, it will possibly be another price. This is also deceptive.
It also bothers me that wish.com places icons below many items which state:
"Verified by Wish Shoppers"
"Product consistently receives high satisfaction ratings from our shoppers"
Additionally, although there are bar graphs showing a few too small or too large (no other problems), all of the reviews are positive. There are absolutely no negative comments posted anywhere on the website.
There are a few honest sellers on wish who describe their merchandise correctly but they are very few.
Overall, wish.com is very deceptive. To me, they are committing fraud through deceptive advertising or trade practices.
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You are basically getting AliExpress goods at higher prices, and much higher shipping.
1. Bait and switch pricing
You find an item; you click on it, and the price changes, or worse you chose a size or color, and it changes again. Place it in the cart, and then the shipping price goes up. Also, the joke about "retail prices", when they are 100 - 1,000 times more the price you paid.
2.Outrageous shipping chargers. What would have been free on AliExpress, or very cheap, is way more expensive, and takes the same abount of time, or longer.
3. Unreliable shipping times. The shipping times quoted are fictitious, and when something is late, they just extend the delivery window (if you complain).
4. HORRIBLE Customer Service. It's almost impossible to get around the BOT. And if you ask more than one question, you then don't have an option anymore to contact a real person. Not that a real person will really help you.
At least with AliExpress you are in contact with the actual seller.
5. Bogus goods. From what I can tell much of the stock being sold is counterfeit.
STAY AWAY!!!!
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Everything arrived within three months, in various packages of 1 product each.
I paid everything at a very low price (30 products/5)mainly thanks to various coupons that you can also use and i'll leave you: (discount up to 50% the cart with the shipment)( yltwdyp )
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Don't be surprised to get something that u didn't order..
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Customer Questions & Answers
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Sitejabber has collected a total of 5,776 reviews on Wish......
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Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
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I use to love wish. Recently not any more. On December I ordered a set of purses that I never received. I did get refunded after a couple emails. I received 3 out of 4 of my items. Ended up getting refunded for all but one because they were all so late (1 item actually arrives on time). I received 2 watches. One watch stopped working after about a month. The other fell apart and stopped working after a month also. And since I had two I wasn't wearing them everyday but luckily I had gotten refunded for them already bc of late shipping. Also if you order anything read reviews and use PayPal.
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Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!!
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I found more bad seller's than good . Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
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Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days ,5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service ,you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them . So in my opinion beware order from someone else
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I have answered this many times and my answer is always the same. Read the reviews!!! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
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Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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You don't get what they advertise. They won't do refunds unless you pay to send it back. If the shady company deletes their ad they can't prove what you bought. Wish is the main app for a lot of little companies. Most of which are dishonest. It's a gamble. Can take up to 2 mos to get your stuff
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Wish is the biggest fraud I have been involved with for online purchasing . I will never buy anything from them . They ripped me off of hundreds of dollars . Buyer beware !!!
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