Wish reviews

***Update to my previous Wish review***

After a lot of messaging back and fourth with customer service, I WAS eventually refunded (including the shipping cost). I was impressed with how fast the funds were returned to PayPal and then back to my bank account!. Wish originally quoted me 10 - 15 days to receive the refund, but it actually took only one day! I therefore have to give Wish their dues and change my review to 4 stars.

The reason I couldn't give 5 stars is due to the fact that getting the refund took more effort than it should have.

My boyfriend started to order Wish and at first I thought it's was very cheap and it seems to be a good website so I started to order on it. After 30 orders, I realized a few never came so I asked for repayment for at least 5 items. When I tried do order something the other day, I realized they blocked my account for excessive repayment when I made it clear I NEVER receive those items. I can't access costumer service to ask to cancel my order and if they never come I can't be repayed. This website is a shame ! I ask you to never make the same mistake I did. I received items that were broke and I took picture of it to prove it but they never repay it. There is a reason their articles are cheap, they never came and they never repay you !

If I could leave 0 stars I promise I would. I have never had any bad encounters with wish until I order a product. It came in but wasn't what i ordered. I have requested a refund but i have yet to receive it. Ive dealing with wish for the past 2 weeks and I still haven't receive my refund. I am so fed up with them it aint funny. THEY DO NOT HONOR THEIR REFUND POLICY.

You can't expect the best quality products for lower prices. I've bought a lot of stuff from this site like covers for my phone, accessories, and decoration. My opinion is not to buy clothes because you can't expect what you will get and always read the review. I got an easy refound by just contacting the wish support assistant through the app.

Most of the stuff on this site is quite cheap so you're tempted to buy a lot of things at once, but all the items I've ever gotten from this site were meh quality, broke pretty fast and didn't last long.

No envían los productos, no regresan el dinero y no atiende ningún representante. El consume affaire debe investigar los.

I have ordered from wish for the last 2 years. No problems up until yesterday whe. Wish took it upon themselves to order a tv and tablet using my bank card amd theb canceling the items and turning $500 of MY money into useless wishcash. They will not answer my emails and the customer support number is not a thing. I cannot pay my bills now and they refuse to answer me. They are scammers and thieves!

Wish has not delivered a single item I have ordered, and each time I am asked if I am prepared to wait a little longer for delivery, I say yes, but then when querying the delivery a little later I am being told that the refund window for "this product" has closed. I have paid monies for NOTHING

DO NOT BUY FROM WISH.COM THEY ARE A BIG SCAM!!!!!!!!!!! AND IF YOU WANT A REFUND OR A RETURN GOOD LUCK THEY DO NOT HAVE ANY CUSTOMER SERVICE PHONE NUMBER ONLY E-MAIL CUSTOMER SERVICE AND I E-MAILED THEM 3 TIME ABOUT A WEEK AGO AND NEVER GOT A RESPONCE FROM THEM I HAVE A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND IT SEEMS LIKE I AM NOT GOING TO GET MY REFUND FOR THE PRODUCT I BOUGHT WITCH THE BOX CAME ALL TORN UP AND RIPPED UP I EVEN FILED A COMPLAINT WITH THE FLORIDA ATTORNY GENERAL OFFICE PLEASE DO NOT BUY FROM WISH.COM YOU HAVE BEEN WARNED

I have purchased several things off of which and nearly every single item has been poor quality; loose threads all over, doesn't match the picture on the app, sizing is WAY too small etc. Each time this has happened I have requested a refund, and rightfully so. The only reason I continued purchasing was because I knew if it was poor quality, which it almost always is, that I would get a full refund. My most recent purchase arrived the other day and true to form, the material is way too thin, the cut outs in the arms twist up because it's so thin and yet again, there are loose threads all over. I tried to request a refund and out of nowhere, no warning whatsoever, my account has apparently been flagged for too many refunds and the app wont even allow me to contact a support agent. The only reason I've had "excessive refunds" is because the items haven't been what I paid for. Each refund was supported with pictures. I should have at the very LEAST, been informed they wouldn't issue any more refunds after my last purchase, not made to purchase something and then told SURPRISE, no refund for you. I emailed customer support and they gave me the same answer, buy more stuff without refunding to get your account back in "good standing", and we'll "fully support" future purchases. If they didn't constantly send out poor quality items, refunds would not be necessary. It's called quality control.

They offered me a full refund (twice) on a defective item, I accepted the refund per their request and they NEVER issued the refund. I followed up with them multiple times and they refused to issue the refund which they offered twice! What is this: unethical and disgraceful business practice. They are lying to customers! I can prove it, it's all documented!
Also - in my opinion, they sell fake items.

Do not spend your money with this site. Mostly everything they sale is fraudulently stated. I will never spend my money again. Product too small and then have to pay to ship it back out the country. You must be crazy. Don't do it people. Biggest mistake, biggest regret.

I ordered a tripod and a selfie light from Wish. I got two tracking numbers that showed that the items were in the USA. I never got the the items. It usually takes a week or two after the item reaches the US to get it in the mail. I never got anything. Everytime I checked on their site for the status of my order they would push back the delivery date without even telling me! I quickly demanded a refund and at least I got that. Wish is a very shameful business! You take people's money an don't deliver. I hope the government does something about this scam.

i purchased the fake brick wallpaper after reading good reviews for this product i received it last week all i can say is that it was so cheap looking i dont have a wall that i would put it on and i will never buy anything from this company ever again, i feel like i was deceived on a product that should of been sold at a dollar store. So it was my first time buying from this company and my last time, i will not even bother to send it back not worth the hassle, i will chalk it up to a lesson and stick to US companies,

TOTAL SCAM! They stole my details & refused refund or answer! Had to close bank account. AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dont ever buy from wish , my items never came and they do nothing but lie.
There is no real customer support, it's a scam like everything else Chinese

I ordered several items and I have a month with no response and the items never arrived, wish has a lot of scams and it is not worthy, I have tried to get my money back and they said because I have a lot of refunds I can not refund my money for items that I never received, don't take the risk, at the end is better Amazon even eBay than this wish.

UK customers need to be aware that when using Paypal to pay for purchases Wish.com hold on to your logon AND password data so that when an additional purchase is made, there is no need to enter this information again!
Your first reaction may be "great" but think about it. If you used a smart phone to place this first order and that subsequently gets lost or worse, stolen, it means that the thief can order whatever they want from wish, change the delivery address(which you can do at confirming the payment, and the first that you, who lost their phone, will know about it, is when Paypal advises you that you owe them a large amount of money for this thief's purchases!
Ebay operated a similar arrangement when Paypal was owned by them but provided a simple link for this to be removed when Paypal was sold off as a separate Company.
Also worth noting that Wish.com does NOT need to adhere to UK law in respect of "Distance Selling", so you lose that protection as well.
Lastly, my second purchase transaction which highlighted this Mal-practice, was advertised at £14.00 but Wish.com applied for £21.00, the additional costs are added AFTER you agree to buy and their cancellation process is a joke, they do not appear to agree to refund the costs of cancellations but "offer" to hold the money against future purchases.
In my considered opinion Ebay at least provides local to UK assistance, Wish.com Customer help is useless, as other posters have already commented.
These same comments will likely apply to Bank details, if these are provided for purchases.

Listen if you are expecting to get high quality items for free with $2 shipping there is a problem. It is all cheap stuff. However, I buy from here multiple times a week. Only one time did I not receive an item and it was instantly refunded to me, no problem. Shipping can take up to 30 days, it's from China, that happens. It's been getting better now that customers can post photos of their products so you can really see what you are getting rather then a stock photo. I love it, I'mma continue to spend too much money with them.

I will not use this site again - the items NEVER arrive and now Wish does not want to refund as I apparently missed the refund period. I have been following up on my order fr the last 2 months, each time the reply was to wait a bit longer. Now they dont want t refund?!

As I regularly buy many items from Wish, I would feel that I have a reasonable shopping experience with this company. As I don't know what this
Order ID: 5a9dd8e88a20a2c02d03589f | Purchase Date: May 17, 2018 , is without having to search through many orders, more than 2500 emails,and none actually have the mentioned date, I would have thought that Wish could at least state the name of product or the description, about this item to enable me to find it easier.

Not one item that I purchased on t his site was correct. They falsely advertise many item and when you get them they are completely different or the wrong shape color or size. I'm am so disappointed and they make it hard for you to get your money back to. I have just chalked it up as a loss. But buyer beware this the worst shopping site I have ever used. I DO NOT RECOMMEND ANYONE SHOPPING WITH THEM :(

I placed 2 orders for 2 umbrellas back on 08/18/18. Never received a confirmation email, tracking number or the product but the money was taken out of my account ($27.40 & 21.70). Her it is 2 months later and several emails back and forth with customer service (& an attachment of the debits from my account) and no refund. I will never deal with WISH.com again!