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California
3 reviews
38 helpful votes
Follow Greg W.
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I purchased a coffee tent from wish
December 30, 2020

I purchased a coffee tent that after taxes and delivery was nearly $100.
I made the mistake of waiting over 30 days to install it and when I did the product was one complete piece of junk. (Imagine the seconds department from a Chinese vendor who has been smoking too much opium) They have failed to refund my money or exchange the item because it is outside their 30 day window.

The product lasted exactly two days after installation before it destroyed itself with water that would not drain off. No wind, properly installed/tied down. The cheap bolts flew apart under the stress of 1/4" of rain.

Date of experience: December 30, 2020
Wish C. Wish Rep
over a year old

We're here to help, Greg! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Georgia
1 review
9 helpful votes
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Bad experience
July 16, 2021

I'll never again buy anything from Wish.com.
Very disappointed with my items (clothing). Some are too big, others too tight for the same size, XL in my case. I could not return them because to send the items back is at my own expense. Poor quality, bad customer service. They always justify that's your fault.
I had a bad experience!

Date of experience: July 16, 2021
Japan
1 review
0 helpful votes
Follow Elodie L.
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Never again!
July 26, 2020

I bought a puzzle on Wish.com weeks ago. It was cheap alright, however look at how the box arrived! Pieces are even not thicker than a piece of paper! And their colors are completely faded. A real rip-off!

+1
Date of experience: July 26, 2020
Wish C. Wish Rep
over a year old

Hi Elodie. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

South Africa
1 review
7 helpful votes
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Wish scam
November 3, 2020

Wish is money mine app to purchase goods with waiting period that can't be supplied, they refund lower dollar rate than original purchase price. You loose. Either getting items of low quality or never getting and loosing dollar value in the end. Wish scores

Date of experience: November 3, 2020
Pennsylvania
1 review
0 helpful votes
Follow John H.
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Buyer beware
March 14, 2021

At first glance, wish.com seems like a legitimate marketplace for bargains and unusual items. I've actually found some good gifts and clothing on the site. But the majority of the items on there are cheap Chinese crap that looks much better in the photo than it does when you get in the mail 4 months later. They are notorious for bait and switch listings... I purchased what I thought was a pressure washer, but all they sent was the nozzles. See the pictures below... I purchased what was advertised as a rug with the prince emblem. Looks Great in their photo, but the second picture shows what actually came in the mail. Some cheap thin pad with a poorly printed symbol... Completely useless piece of crap. Very shady sales practices, and zero sympathy for the customer.

Date of experience: March 14, 2021
Wish C. Wish Rep
over a year old

Hi John. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Texas
1 review
1 helpful vote
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Don't trust home delivery on wish items!
December 20, 2021

As long as I order to a p. O. box, there is adequate proof of non-delivery. However, if you order to your home and you don't receive your package despite it being "confirmed delivered", you're SOL. Wish could care less. It matters not how much of your money that you've spent nor how loyal a customer. THEY WILL SAY, SCREW YOU! So, I'm done with them. You've been warned.

Date of experience: December 20, 2021
Wish C. Wish Rep
over a year old

Hi Lani. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

France
7 reviews
0 helpful votes
Follow Jaime M.
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If you're looking for something new, Wish Men's Shopping is a great place to go. They sell a wide range of clothing and accessories. It's also worth noting that they offer free shipping on all orders over $100, so no matter how much you spend, you'll receive free shipping!

Date of experience: February 12, 2023
Ohio
4 reviews
1 helpful vote
Follow Sifa A.
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I occasionally like to shop on Wish for phone cases because of their low prices. I purchased a few from Wish and was happy with most of the cases that I found. A few looked a little cheap, but overall I was happy with my purchase. Wish has a different shipping price for each item so often times when purchasing multiple items, shipping can be high.

Date of experience: May 5, 2020
Wish C. Wish Rep
over a year old

Hi Sifa. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Illinois
2 reviews
30 helpful votes
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Not even close to what I ordered, little cheap radio! No CD player! It a joke! Took forever to get here! People, don't waist your time here! You'd be way better off shopping at Goodwill or the dollar general! And that says it all! Actually one star is way too many! What a freaking bad joke this was!

Date of experience: May 23, 2019
Texas
2 reviews
6 helpful votes
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Received used, dirty item
December 18, 2018

I bought a supposedly new dog bed and decided to wash the cover 2 months later. The foam insert has a lot (underscore) of soft, brown, fuzzy fur on it that is not his. My dog has black, course, straight hair. They do not answer their customer service phone and send coded emails.

Date of experience: December 16, 2018
GB
1 review
1 helpful vote
Follow LINZI M.
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WARNING DO NOT PURCHASE FROM WISH
September 9, 2021

Please do not purchase any items from Wish! Very misleading regarding the item that I purchased. Paid close to £70, expecting a good quality and lovely outfit. The costume turned up folded a number of times and squeezed into a bag sent all the way from China! The product was awful, certainly not worth the amount paid. They were also an absolute nightmare with regards to getting a refund. They said they would refund me but I am still chasing for it months later. Dodgy, dodgy company - you have been warned

Date of experience: September 9, 2021
Wish C. Wish Rep
over a year old

Hi Linzi. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

GB
1 review
1 helpful vote
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Rubbish alternatives.
August 7, 2020

Most items delivered were never the same as what is displayed on wish.com website.The agents are just as bad. They disagree with your complaint and continue to insist that the right product was delivered. I advise you not to order anything from this website.

Date of experience: August 7, 2020
Wish C. Wish Rep
over a year old

Hi Josephine. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Tennessee
1 review
0 helpful votes
Follow Kimberly B.
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Been tracking this one particular item. Stated it is transit in Hermes approximate location for the last 3 days. However when I click on the item posting. I get a "oops" item order can not be located. Wish has no live agent. Also like to mention I have 15 refunded items that wish advertised for. 50. All cancelled and refunded

Date of experience: March 12, 2021
Wish C. Wish Rep
over a year old

Hi Kimberly. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

California
1 review
49 helpful votes
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STOLEN PRODUCT IMAGES
April 20, 2020

0 stars, really. On top of shoddy customer service, and questionable manufacturing practices, they have blatantly stolen images from several creators, spanning from nail art creators to garment makers. Do not support this kind of wickedness!

Date of experience: April 20, 2020
Wish C. Wish Rep
over a year old

We're here to help, Anne! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

South Africa
1 review
0 helpful votes
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Ordered 3 items on separate orders / days. Initial arrival date was July-Sept and then October - even now in December it says arrival October 2020. Never received any of 3 items. Gor refund yesterday for one and the other 2 they offering me Wish Cash. How useful is that when none of orders were ever delivered?

Date of experience: December 12, 2020
Wish C. Wish Rep
over a year old

Hi McLean. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Romania
1 review
4 helpful votes
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Eh, it's alright.
January 13, 2019

ALWAYS check for reviews with photos, they'll give you a good idea of what you'll get. The one order that actually reached me was of surprising quality (especially for the price and it being Wish); too bad the 5 other orders never arrived after 2 and a half months of waiting. The refunding process was very easy and hassle-free though, so it's still a decent site. As long as you don't get your hopes of actually receiving items up too high. Or need them fast. I use it for small/fun purchases.

Date of experience: January 13, 2019
Massachusetts
1 review
0 helpful votes
Follow Nicole P.
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Bidet but wrong one...
January 25, 2021

So I ordered a bidet. The one I wanted came with said proper tubing and a actual dial. Well this one I received was not what I expected to come in. A cheap piece of plastic without the right tubes would have costed me money when and if it would leak everywhere. And believe me wish if I didn't know what to look for before even attempting to install. You as a company would like to deal with that. FAKE reviews on wish. But yet I still gave them a chance on my first buy... and this is what has resulted. Although you said you'll give me a refund. I'll be checking my bank to make sure. Don't you worry.

Date of experience: January 25, 2021
Wish C. Wish Rep
over a year old

Hi Nicole. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Virginia
1 review
1 helpful vote
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Awful
July 18, 2020

I have ordered many items. Half of them I don't receive at all. Getting a full refund for those takes forever. You are refunded shipping first. Two weeks later you have to request a refund for the item itself. I'm sent notifications of items that have been delivered but never arrived and Wish does nothing to figure out where it is. They continually extend delivery dates by an extra 2 MONTHS. And most recently I ordered a pair of boots. When they arrived they were the wrong color. I have made multiple attempts to resolve the situation. But they flat out refuse to fix it. They won't refund my money or even send me the correct item.

Date of experience: July 18, 2020
Wish C. Wish Rep
over a year old

Hi Amanda. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Pennsylvania
1 review
54 helpful votes
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I ordered a 72 piece sensory toy set for kids and got 5 of the same dam toy. False advertisement. I'm pissed I will never order off this site ever again. 1) because of false advertisement and 2) cause it comes from China. I'm done being screwed by $#*!ing China. Worst experience ordering online ever in my life. My child was so upset and that pissed me off even more. $#*! your $#*!ty site. Buy Amazon at least you get what you order.

Date of experience: June 25, 2021
Wish C. Wish Rep
over a year old

Hi Lisa. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

North Carolina
1 review
3 helpful votes
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After 2 months of trying, still not no success accessing my cart, ordering, or changing my profile due to technical difficulties. I have contacted customer service several times with no solution. I can't even close the account and remove my data.

Date of experience: August 29, 2019

Overview

Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778