cbdMD

Just wanted to leave a review mostly for customer service. Only 4 stars because the processing and shipping takes a really long time. Regardless I'm very appreciative because they always answer your call and help you out right away with any questions and find solutions for whatever you need. I was in a situation where my order was delayed and I needed it quickly, I called and the guy who usually answers is so kind and helpful. I can't remember his name but I want to thank him for finding me an alternative size product and getting it out to me as promised. I just received it 2 days early and I'm so relieved I won't have to be in pain now. I will continue to order from these guys and I'm sure shipping will catch up after the holidays. It's a busy time for all and everyone does the best they can right now. Thank you

I had made my first order and per FedEx it was to be delivered on a Friday by 8 pm. Friday came no package. I started looking into reviews and found many ppl complaining about FedEx losing packages. So, I tracked my package again and it was checked in at a facility the next state over and no eta. Checked again Saturday, Sunday, and Monday... now I'm getting upset. Tuesday I had planned to call FedEx but out of the blue the package arrived. I can see why ppl thought there packagers where lost. FedEx wasn't updating their info.We are on our first 24 hrs. No big changes yet but the info I've read says give it 3 weeks.

Their product reviews on their own site are severely misleading. They will not publish honest reviews unless you rate their own products at a minimum of 4 out f 5 stars. I've had problems with shipping. I've received spoiled product which they would not replace until they received the product back. Their latest product has zero quality assurance or quality control.

I have not one positive word for this company. They deceive in all they do. They actually blame the customer for shipping inadequacies! I ordered 6 weeks ago... 6 weeks! They blamed me because I used my PO Box. We don't have mailboxes in our community. So they ship it via a NON-POSTAL carrier. Idiots. Zero intelligence at cbdMD. Stay away. 6 weeks and still not here... hahaha... CLOWNS

Very unhappy - Because I changed countries, they locked my account and now I can't receive a very urgent delivery.
And web design of the website isn't intuitive at all so l recommend (ganja-estates.com) because of their quality products and outstanding delivery service and great customer service thanks

I have ordered my products and dint receive any sort of update on them for the next 16 days. I have emailed them multiple times but dint receive any reply. I have called them after 16 days, they told me that the products are out of stock and my order has been cancelled. They claim themselves as nation's leader in cbd products but in reality they are number 1 losers. I recommend everyone who's reading this to stay away from CBDMD.

Got a good deal on first order. 15bucks the following month I see a charge on my card for another order. I did not authorize to be charged monthly! Also it's a week later and never received product. But my card was charged again. Buyer beware. Blue razz tasted like crap. Most others at least had better flavor.

I was one of the unlucky people who believed the companies claims that the product is THC free and would not be detectable on a urine drug screen. After taking the gummies for about a month, I failed a drug test. Dont take a chance if this is an issue for you. Its not worth the risk!

This was the first time I had ordered from this company. I am always skittish about trying anything new, so the first thing I did was check the COA. It was not available. I kept getting a notice saying they were updating their COA. This went on for several days. I mean, how long does it take! That concerned me so I decided to return the gummies. Their customer service was excellent and I was able to return the product without a problem.

I also did not notice any difference in my stress level. Maybe I should have taken more. Not sure. Might try another company.

I have been buying from this company for years. Last time I ordered they charged me for something that I didnt order. They refunded the money but because of their mistake they are refusing to sell to me anymore. They are telling me that once they had to refund that money for something that was their mistake they cannot sell to me anymore.

I ordered CBD tincture. For those of you that are not aware of this, this is an oil from the hemp plant. Yes, marijuana, grass, weed. The stuff to get you high is removed and it is legal in all 50 states. I got the product, not sure if it is working for me as normally my pain goes up and down. After using it for 2 weeks, I can only say that it has not eliminated my pain. No problem. Shot them an email (on Saturday) Heard back in a few hours. They have agreed to work with me and I will be switching over to capsules at a higher dose. The quickness that they responded to me has me delighted and them standing solidly behind their promises has me writing this!

Placed a 1st time order and paid for expedited shipping. Fedex lost it, obviously not the fault of CBDMD, however everthing after that tells you what a pathetic company they are. They refuse to reship or refund until someday when fedex 'might" find the package because... wait for it... 'i might get a double ahipment and not return it'... Thats right... rather than fix the problem they just assume their customer is a dishonest person and let them sit in limbo until someday in the future when fedex finds its lost treasures.
Go elsewhere... many other CBD companies who actually want their customers business...

I bought the cbd oil with supposedly 7500. What a joke! No effect at all. The oil is clear. Stick with Cbdistillery. Their oil is green and it works almost a little too well.