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How would you rate cbdMD?
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Ohio
1 review
13 helpful votes
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No Effect whatsoever
December 13, 2018

I am used to taking a lower dose of CBD from other companies and have had great results. I bought a higher dose for the first time with this company (30 capsules 1000mg) and had absolutely NO effect, it was like taking sugar pills... I opened the capsule to find what looked like coconut oil mixed with cornstarch, and not even a whiff of cannabis. Is it even real? I have contacted the company via email, still waiting responds.

Date of experience: December 13, 2018
Minnesota
1 review
2 helpful votes
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WHERE TO START…first, it took THREE reshipment requests and a month to receive my product. Then the product SUCKED. It did not work at all and I'm almost 100% sure it doesn't actually contain melatonin. But what gets me is that I've tried posting my review on the product 3 times and every single time it's been deleted. They are deleting bad reviews of their products. Which is why I bought from them in the first place because they had great reviews. Now I know why. I even emailed telling them I saw it get deleted and they blamed it on a marketing issue and told me they'd let me know when it's resolved. A month later and nothing. So I posted again, I verified it by email and then the next day the review is gone. For the third time, I've tried leaving a review and they've deleted it for the third time. When I emailed telling them I'm onto them, suddenly they stop responding. This is unethical considering it's a product people are ingesting. This is a dangerous and fraudulent product, beware!

Oh and I've reported to the FTC and BBB and I've also been screen recording everything for proof.

Date of experience: January 20, 2022
Pennsylvania
1 review
0 helpful votes
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I am a middle aged mom unfamiliar with cbd/thc, 2 glasses of red wine is my occasional vice. However, after reading so many good reviews and articles, I bought the Delta 9 gummies in hopes that it would help me relax after a high stress day. I took 1 a month ago and it had zero effect. So a couple of days ago, I took 2. The effect was immediate - I thought I was having a psychedelic trip, my vision was severely altered, I went in and out of hallucinating, the floor was a wave and I couldn't move. I was scared to death and yelling at my husband to call 911. The paramedics arrived, took my blood pressure and pulse which was elevated but not in a danger zone. They said I could choose to not go to the hospital and that the effect would wear off over time and my husband was there to monitor me. I continued to experience difficulties for the next 3 hours, but the effect did decrease, until I was finally able to sleep it off. I was scared and now I am angry. CbdMD should not be able to sell a product where 1 dose has no effect and 2 sends you to the hospital! I tried to write this review on the website, but they did not publish it. How many negative reviews is this company hiding? They are dangerous!

Date of experience: January 18, 2024
Pennsylvania
1 review
5 helpful votes
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Possibly a Scam Site
August 21, 2019

I ordered CBD gummies from CBDMB.com after having a great response to this product via a local vendor. To save money, I decided to order from CBDMD. What a waste. It took 2 gummies from previous the vendor to rid my anxieties. I took 4 day and night... nothing happened. After 3 days, I decided to throw them away. Never ordering from them again.

Date of experience: August 21, 2019
Texas
1 review
0 helpful votes
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Trash
August 7, 2022

10 days and order is still 'processing'. WTF. I order a pack of gummies that were in stock. Guess I shouldn't think a company is legit if they have some dirt bikers...

Date of experience: August 7, 2022
California
1 review
0 helpful votes
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I ordered last month direct from the site and have been very happy with my purchase. The products arrived in just a few days (this during the Covid-19 pandemic). I bought a tincture for myself and some chews for my dog. Both came properly sealed, packaged well and the quality was what I expected. These are the same products that were available at a local CBD store that closed due to the Covid-19 pandemic. I would recommend to a friend.

Date of experience: May 5, 2020
Georgia
1 review
1 helpful vote
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I kept hearing people say they were using CBD pil to find some relief and I was curious to give it a try. I did a search and from my research this company had the best reviews and prices. I found a lot of sites who just wanted my card information for s free trial but didn't say what I was getting. That made me super nervous and I stayed away from those. What really helped me place the order was the money back guarantee. I ended up not needing it because I feel in love but it was nice to have that security blanket. It was really helpful that they had their process and lab results right on the site for me! I'm telling all of my friends and family!

Date of experience: April 30, 2018
Vermont
1 review
1 helpful vote
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I purchased CBDs Freeze for my arthritic lower back. It is the only product that relieves my pain so I can function. I also bought the CBD PM sleep product. Sleep like a baby now. Quick delivery and follow up to make sure I was satisfied. I'm assuming they have corrected and past delivery issues.

Date of experience: February 19, 2020
Utah
3 reviews
13 helpful votes
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CbdMD and tricky shipping
February 21, 2019

Like the quality of the cbdMD and have been ordering from them for months but they do this deal with UPS, where if you choose free shipping, they'll ship em with the others then UPS will put a stop hold on them and just "let them sit and wait" because you didn't up buy on the shipping". Takes two to three weeks to get your freaking package which truly truly bites when you're spending close to a hundred bucks. BEWARE!

Date of experience: February 19, 2019
Arizona
1 review
15 helpful votes
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THIS COMPANY IS A SCAM
December 23, 2019

I used to work for this company and they are in no way selling a good product. They only want your money and don't care about the quality of the product. Time and time again they would have the marketing department edit test results from their "3rd party testing" lab. They are selling flavored coconut oil and getting big name athletes to sponsor the product even though they themselves do not use it. Please don't waste your money on this product when there are much better companies to buy from. If you think I am a bitter ex-employee then PLEASE read this article that goes way more in depth about what really goes on in this company.

http://sharesleuth.com/investigations/2019/09/do-cbdmd-inc-s-celebrity-endorsers-know-who-theyre-doing-business-with

Date of experience: December 23, 2019
Arizona
1 review
1 helpful vote
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For some reason post oficce return my order to cbdmd when I call the company to ask for my order the lady, in customer service toll me never receive the return bottle, but the person in, post office have proof of the tracking number operation, any way I let know my credit card company charge for something I never receive I am, not going to pay for one order company keep and never investigate were, the problem is, be carefully track your orders since that live the company shipping

Date of experience: January 18, 2019
North Carolina
1 review
1 helpful vote
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I received my product within 2 days of ordering. Quality of the product was outstanding. Works like a charm and tastes really good too. Im a frequent customer of this company. Gonna be for a while :)

Date of experience: April 30, 2018
Florida
1 review
2 helpful votes
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First time, first order. Product got home safe and on time. No box, just the bottle inside and bubble wrapped envelope. I emailed support to get the COA. Then sent me an email with a COA attached with no batch number. Another email addressing the issue and they sent me a link to place my batch number and get the COA. Once I did, got a wrong product from the one I ordered. After multiple emails back and forth and many days waiting, it seems they placed a wrong batch number on muy product. Now to compensate me, they want me to send back the product they sent me in order to get the proper one. Really? Who has time for that? What about all the time wasted? Where am I going to get packaging for this and what about wasting my time to go to UPS?
What compensation is that?
If you can not match your product with your batch number, what else are you doing in your entire production line?
I will try different manufacturer.
This review is based on my experience with one order only.
Update 11/14/2019
The tried to compensate sending me to bottles to replace the one with wrong batch number. They also requested me to send them back the old one. The new shipment was even worse, the bottle came broken and oil spilled everywhere.

Date of experience: November 11, 2019
Virginia
1 review
2 helpful votes
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Horrible customer service
December 28, 2019

Lost my order, paid for rush shipping, took 21 days to resend, then sent it to a Walgreens 25 minute drive to pick up. They didn't even let me know it wasn't coming to my house. THEY ACTED LIKE I WAS AT FAULT. PITIFUL CUSTOMER SERVICE!

Date of experience: December 28, 2019
Arizona
1 review
4 helpful votes
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I purchased the 10mg gummies and felt nothing after taking two of them, which is double the 10 mg I take with other brands I have used in the past. I am now awaiting a refund.

Date of experience: September 27, 2019
Arizona
1 review
4 helpful votes
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Paid 7.95 for 3 day shipping and it took 5 days. Emailed company and got no response. I will go back to buying CBD pure.

Date of experience: June 4, 2019

Overview

cbdMD has a rating of 2.2 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with cbdMD most frequently mention and customer service. cbdMD ranks 10th among CBD sites.

service
9
value
9
shipping
9
returns
6
quality
9