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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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Ive received four items so far and they are all lovely. Its a lot of fun going thru this. Things seem to get to you faster than it says.
I enjoy Tophatter, easy way of bidding, paying is great. Great products u recieve. Great on refunds. Overall have done alot of business here.
Hi there LeeAnn!
Thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us.
We truly are delighted to have you as a valued member of the community.
Warm regards,
Graciela
Tophatter allows one to bid against others on a number of items. Those that I have won have been of good quality. The lengthy shipping time is the only issue that can be somewhat frustrating. Many items that are up for sale are repetitious in nature, so if you miss out the first time around chances are that you will see it again soon. While this can become addictive, I encourage one to take a break for a day or two to better manage your finances. Thank you.
Thanks for responding to Tophatter's experience survey, Timosity!
We're sorry shipping times did not meet your expectations.
There is an extended ship time of 60 days allowed for all international shipments. If your item has not been delivered to your location within this time, please contact our customer support team for review: http://tinyurl.com/j8eo7hu. See full details here: http://tinyurl.com/zfc5lpn.
Once again, thank you for sharing your experience and insights. We truly appreciate that!
Regards,
Graciela
What an awesome site, i no longer shop anywere else online... i love the fast paced live now auctions n if u want an item now or keep missing it live u can simply uy it straight from the seller, win win everytime. But i especially love how many comments i get off people on the items, especially the gadgets, i get off tophatter! Tophatter is tops!
Thanks for responding to Tophatter's experience survey, Samantha!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support!
Kind regards,
Graciela
This Is My First Time Shopping With Tophatter, I Like The Way Tophatter Selling And Buy! They Have Wonderfull Differents Item And Great Quality
I have really enjoyed ordering from tophatter my stuff has been in great shape and is very classy Thank you
Thanks for responding to Tophatter's experience survey, Lynn!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Kind regards,
Graciela
Enjoy shopping and most things are nice for the price. I just like to check everything out and see what is new.
Thanks for responding to Tophatter's experience survey, James!
We are happy to hear such feedback. Please keep on spreading the good words! We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
Tophatter has shown itself to be honest and supportive of biddets. The offerings are different and well made. Communication with staff excellent.
Thanks for responding to Tophatter's experience survey, Alvin!
Thank you for your continued support and taking the time to share your experience with us.
We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
You pick the product you pick the price. Its so much fun bidding you get to see who you are bidding against
Thanks for responding to Tophatter's experience survey, Yvonne!
Thanks for giving us a great review. We truly are delighted to have you as a valued member of the community.
Warm regards,
Graciela
Well it's fun to see what pops up to bid on, they have everything fun in technology and electronics as well as awesome clothes and jewelry. I am totally addicted and love that they really go the extra mile with customer service to make sure you love your purchase. =)
Thanks for responding to Tophatter's experience survey, D W!
Our goal is for you to be completely satisfied with your buying experience.
Thanks for giving us a great review and we are delighted to hear you have enjoyed your time on Tophatter!
Have fun bidding!
Graciela
Service Pricing and Delivery makes shopping a dream it is also a world of
Entertainment at your finger tips Love It Would not hesitate to recommend
Tophatter to my friends
Hi Vlad, thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us.
We truly are delighted to have you as a valued member of the community.
Warm regards,
Graciela
For everyone who hasn't tried Tophatter app should give it a try you will like it like I do you won't be disappointed I love that. App and for everybody at Tophatter I think thank you for such a wonderful at keep up the good work so we all can spread the word
Hi Randolph, thanks for responding to Tophatter's experience survey!
The team here in Tophatter is thrilled to hear such good feedback. Thank you for your support!
We truly are delighted to have you as a valued member of the community.
Regards,
Graciela
This is a fun place to shop and it in be a great price. You decide what you want to pay. Everything I have purchased has been great. Love this website.
Hi Jeanne, thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support!
Regards,
Graciela
The auction always rotates items and brings back what you miss if still available, the auction is live and ships fairly quickly. I enjoy scanning the auction for deals
Thanks for responding to Tophatter's experience survey, William!
We are delighted to hear you have enjoyed your time on Tophatter and appreciate you being a key member of the community!
Thank you again for the great review!
Warm regards,
Graciela
The product looks great. I have not put them on the bed yet. I can not add any more due to the fact I have not yet used the sheet set. I am sure they are great.
Thanks for responding to Tophatter's experience survey!
Thank you for the kind words, Janice. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Warm regards,
Graciela
Good products for a low bid. I bid on the item I saw and that was the same product I received. And it was a week earlier than the original ship date...
Thanks for responding to Tophatter's experience survey, Karl!
We are excited to know your Tophatter experience has been great! We greatly appreciate your continued support!
Regards,
Graciela
Tophatter has fairly nice products and they are fun to bid on. You can get really nice deals if you are quick enough. So join the fun and come on aboard.
Thanks for responding to Tophatter's experience survey, Dan!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Kind regards,
Graciela
It was a pleasure to buy from you and thank you for the quick delivery. Hope to buy from you again. Thank you and will be checking on your items for sale. Beautiful items to choose from. AAAAA
Thanks for responding to Tophatter's experience survey, Elizabetrh!
We are delighted to hear you have enjoyed your time on Tophatter and appreciate you being a key member of the community!
Kind regards,
Graciela
I enjoy the comfort of bidding from home and being able to set reminders. Love the jewelry I've purchased at great prices.
Thanks for responding to Tophatter's experience survey, Melba!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Regards,
Graciela
Like I said before I've had a few problems but most problems were handle right away. O
Although their was a few things that didn't have a good result
Thanks for responding to Tophatter's experience survey, Peggy!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Regards,
Graciela
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for responding to Tophatter's experience survey, Patricia!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Kind regards,
Graciela