I have used Tophatter for over 3 years now and love it. The prices can't be beat! Give it a try.
FAST, LOVE THE GOODS, GOOD SERVICE, THANKS SO MUCH.TO EVERY ONE HAPPY BIDDING, YOU WONT BE DISAPPOINTED. ONE GREAT SITE TOPHATTER
I like what I've gotten so far. I'm a little sad when I see some of the same things at wal-mart.
Hi Patrick,
Thank you for your review. My apologies for the delayed reply. I'm thrilled to hear you like the items you've received. We appreciate your support.
Have a wonderful time shopping!
Respectfully,
Angelique
Top I ordered was too small the mask got were not what I expected bu overall most things wee fine.
Hi Karen,
Thank you for your review, it's always our goal to ensure a positive experience and I'm sorry to hear you had trouble with some items.
If for any reason you’re not completely satisfied, please request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item. Please refer to our FAQ How do I request a return? Here: https://help.en.tophatter.com/article/65-return
Shoppers also have the option to rate their delivered items. Rating items is vital because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons, we encourage you to evaluate the products you have purchased, although doing so is not required.
If you have a question or a concern, customer support agents are available to help via email by signing into your Tophatter account and going here: https://tophatter.com/support/contact?topic=Buying or by sending us a direct email to help@tophatter.com.
Respectfully,
Angelique
You guys have a good thing going on here. Fells good to outbid and get items for half the cost.
Greetings Kenneth,
Thank you for the kind review.
We’re happy your experience went smoothly and appreciate you being a key member of the community!
Warm regards,
Felicia C.
SOME ITEMS ARE NOT VERY USEFUL SUCH AS TH TEETH POLISHER.
THE ENDS GET LOOSE AND ARE NO LONGER EFFECTIVE.
Love the unique items at GREATS PRICES! Tophatter is easy, fun and you can find just about anything and everything.
Hi Lucille,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
EVERYTHING I BOUGHT HAS BEEN RECEIVED IN EXCELLENT CONDITION. THESE ARE CHRISTMAS GIFTS THAT I'M SURE WILL BE WELL RECEIVED.
It is so much fun to bid and win things you like. I would tell everyone to check Tophatter out.
Hi Angela,
Thank you for your review.
We built an entertaining shopping experience for people who love the thrill of hunting for deals. We believe hunting and competing to win is way more fun, and it's wonderful to hear you enjoy the platform.
If you have a question or a concern, customer support agents are available to help via email by signing into your Tophatter account and going here: https://tophatter.com/support/contact?topic=Buying or by sending us a direct email to help@tophatter.com
Respectfully,
Angelique
I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT TOPHATTER THEY ARE REALLY FAST WITH SHIPPING AND I WILL BE DOING MORE BUSINESS WITH THEM IN THE FUTHER
Hi Douglas! Thank you for taking the time to write you review. We appreciate you being a part of the Tophatter community.
The experience on this site isw great, getting bufgets for shpppimg good, but unfortunally Ihave a problem whit shiiping deparment, they sent my order to a difrente address and name they dont helping at all to recover my order, Carolinas said if I want that I nave3 to dealing whit Fedex on my own, its this true? Is not YOUR resposability and good costumer service responsabilities whit usa as costumer to make sure we atre 100% satisfiy at this point somebody MUST to take resposability and fix this matter NO ME, I dont want any money refound or extra apreciattion bomnus I want my deep fried unit thw order number is ******* and Fedex track is ************** I reallky apreciate all help yyou can provide until I get my unit.
Hi Luis,
Thank you for your review. We offer Buyer Protection (https://tinyurl.com/yy6m335d) which guarantees items are shipped with valid tracking and delivered to the address provided or a full refund will be processed.
I have no insight into your account from this platform. Please contact our support team at https://tophatter.com/support/new.
For help.
Kind Regards,
Angelique
Had lots of fun looking at all the great things and when I found what I was looking for and ordered it I got it in no time thanks tohatter
Hi Rohan, Thanks for responding to Tophatter's experience survey! We really appreciate your feedback and it truly help us a lot! Be sure to let us know if there’s anything we can do to make your shopping experience even better.
Have a good one,
Graciela
Very BEAUTIFUL items without high mall prices... Superbowl rings without Super high prices... Very affordable...
I LOVE SHOPPING AT TOPHATTER. THEY HAVE SUCH A GREAT VARIETY OF ITEMS AND AWESOME BARGAINS. THIS IS MY #1 STORE TO SHOP AT... AWESOME SERVICE TOO.
Hi Judith,
Thank you for your review and for choosing Tophatter. I’m happy that you enjoy your shopping experience.
You can earn Credit by sharing our app with your friends. To learn more please go to the following link: https://tinyurl.com/yxgllj26x
We appreciate your support. Accept our warm wishes for a very happy holiday season to you and your loved ones.
Respectfully,
Angelique
I love to check out all the deals and there are so many things for sale I really like!
I have know problems i am very happy with them its easy to win all kinds of stuff. A++
Hi Samuel,
Thank you for your review! It's great to hear about your positive experience.
If you have a question or a concern, customer support agents are available to help via email by signing into your Tophatter account and going here: https://tophatter.com/support/contact?topic=Buying or by sending us a direct email to help@tophatter.com
Respectfully,
Angelique
Most products come on time, but the ones that don't Tophatter will refund you. So it's a win win.
Hi April,
Thank you for your review. It's great to hear that you are pleased with most of your purchases. We hope every shopper will be delighted with every purchase, but understand that not everything can be perfect. If for any reason you’re not completely satisfied, please request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item. Please refer to our FAQ How do I request a return? Here: https://help.en.tophatter.com/article/65-return
Shoppers also have the option to rate their delivered items. Rating items is vital because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons, we encourage you to evaluate the products you have purchased, although doing so is not required.
If you have a question or a concern, customer support agents are available to help via email by signing into your Tophatter account and going here: https://tophatter.com/support/contact?topic=Buying or by sending us a direct email to help@tophatter.com.
Respectfully,
Angelique
Overview
Tophatter has a rating of 3.4 stars from 7,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tophatter most frequently mention customer service, good quality and great prices. Tophatter ranks 181st among Auction sites.
- Visit Website
- San Francisco, CA, United States
- Edit business info
Business History
Goodwater Capital, CRV, August Capital, and others have invested $35 million in the business to date. The company is actively hiring at its offices in San Francisco and Shanghai.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for responding to Tophatter's experience survey, Chris!
Thanks for giving us a great review and we are delighted to hear you have enjoyed your time on Tophatter!
Have fun bidding!
Graciela