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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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So far all the items I have purchased have been very nice. Christmas presents. Just make sure the size is what you want.
As a stay at home mom love it I love that you can spin the wheel and now compete different tasks to earn coins
The best part is dealing with customer service. Has not been an issue with credits for missing items or mistakes made in the bidding process. The items are as good as the prices paid or better.
I love to bid on things for a lower price. There are great selections and I love the badges makes me feel happy when I earn a new one
Good experience, bidding most items good quality only sometimes items not on time
I have been very satisfied with the purchases that I have gotten from Tophatter and I will continue to shop with them. They are one of the few places that strive to make sure that their customers ARE satisfied with their purchases and that everything is like it should be.
So far everything I have ordered has been great. I hope everything comes before Christmas I'm excited
Wonderful easy entertaining a very satisfied customer that will recommend Tophatter to family and friends
Initially great experience. But lately free spins equal crappy points and few new items
My experience with Tophatter is good. The bidding system is great because you don't have to pay upfront and only pay if you win. Pay attention to the description and not the image of the items because you don't always get everything in the image. The one issue I have with Tophatter is some of the sellers will refund your money if your winning bid is too small for them. I think those sellers shouldn't sell their products if they can't take a loss. That is why it's called an auction. Many of my products came way before the time stated, while other don't. You also get free tokens if you spin the wheel each hour, which is a great addition to the auction. I recommend this site to anyone.
You really have to read the descriptions and reviews on the items you bid on. Messed up a couple times, after the fact. Great refund feature. Really good otherwise. Have learned.
Deals are very good and I got my Christmas done! I even got some items for my self that I was looking for, I highly recommended Tophatter to everyone!
Nothing better than having fun while shopping, good products & deals.
I love shopping on Tophatter but I have too many items not delivered. I am going to slow bidding until more items show up.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members