logo

Tophatter
This website seems to be closed. Find similar businesses

TophatterReviews 7,898

3.4
tophatter.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tophatter Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
282
value
283
shipping
286
returns
209
quality
283

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Brenda O.
Unfollow Brenda O.
Share Review
Report Review

Most items
October 29, 2020

Have been mostly satisfied with most of my items. Dissatisfied with projection screen. Its just a cloth. Hoodie runs small

Date of experience: October 29, 2020
Wisconsin
1 review
0 helpful votes
Follow Darlene Z.
Unfollow Darlene Z.
Share Review
Report Review

Not delivered to me,
October 29, 2020

Yes I ordered certain things that said it was delivered. But it was not. Iam recovering from being in the hospital and sit in front of our lg. Window and watch for the mailman. The day it said it was delivered it was not on that day. There is no mail delivery on that day it was a Sunday. I really wanted that cute cat and dog harness set.

Date of experience: October 29, 2020
Ohio
1 review
0 helpful votes
Follow Jeannette Y.
Unfollow Jeannette Y.
Share Review
Report Review

Tophatter
November 28, 2020

Awful you think you got a deal and more than once all this has happened it comes with only half the the purchase or it doesn't come at all if you hit low enough they refund your money. Most of the time you have to wait a long time for the order to arrive and if it doesn't you have to wait twice as long for a refund. I do not recommend this site at this time...

Date of experience: October 29, 2020
Florida
1 review
0 helpful votes
Follow Victor H.
Unfollow Victor H.
Share Review
Report Review

"Tophatter The Best Of The Best"
October 29, 2020

Tophatter is the place to shop. Always delivers on time and
The prices are better than great. I recommend Tophatter over
Any other company. I love to shop with them.
Way ta go Tophatter!

Date of experience: October 29, 2020
California
1 review
0 helpful votes
Follow leslie T.
Unfollow leslie T.
Share Review
Report Review

Tophatter is cool.
October 28, 2020

Tophatter usually get my orders and bids right. I guess its pretty cool.

Date of experience: October 28, 2020
Texas
1 review
0 helpful votes
Follow Cary J.
Unfollow Cary J.
Share Review
Report Review

Great App. Some not so good sellers
November 27, 2020

Love the app and variety of products for a good price. ***BUYERS BEWARE*** IF YOU BID AND WIN A PRODUCT FOR AN AMAZING PRICE... SOME SELLERS WILL BACK OUT OF THE PURCHASE. This has happened to me twice so far when I bid and win an item the seller will back out of the deal by using the excuse " In stock items are damaged"

Date of experience: October 28, 2020
New York
2 reviews
0 helpful votes
Follow Wayne H.
Unfollow Wayne H.
Share Review
Report Review

Won a gaming chair, paid with a credit card. Received email that it was delivered to my front door at 11:57 am. I was sitting on front porch from around 9am till 2pm, no one showed up! Have sent them several emails, no response. Turned it over to my bank under credit card fraud. Was taken care of by the bank!

Date of experience: October 28, 2020
Tennessee
1 review
0 helpful votes
Follow Luis Y.
Unfollow Luis Y.
Share Review
Report Review

Very happy
October 28, 2020

Very happy, everything so far has arrived as indicated

Date of experience: October 28, 2020
Maryland
1 review
0 helpful votes
Follow Alberto G.
Unfollow Alberto G.
Share Review
Report Review

Changing
November 27, 2020

Charging 10% on orders blowing up the photos to get more bid. Minimizing the opportunity for get $ free items the pictures and what you get two different things

Date of experience: October 28, 2020
California
1 review
0 helpful votes
Follow Loretta U.
Unfollow Loretta U.
Share Review
Report Review

Love it
October 28, 2020

I like it because I don't have a whole Lotta money to spend and this is pretty reasonable

Date of experience: October 28, 2020
Texas
2 reviews
0 helpful votes
Follow Joyce U.
Unfollow Joyce U.
Share Review
Report Review

My experience was not understanding the games you can download and other items

Date of experience: October 28, 2020
Minnesota
1 review
0 helpful votes
Follow Melissa K.
Unfollow Melissa K.
Share Review
Report Review

Totally Happy
October 28, 2020

Ive had great experiences from purchases to returns

Date of experience: October 28, 2020
North Carolina
1 review
0 helpful votes
Follow Billy W.
Unfollow Billy W.
Share Review
Report Review

Happy bidder
October 28, 2020

Items to win are great the fact that you can use points to get credits and use those to pay for your winning item.

Date of experience: October 28, 2020
New York
1 review
0 helpful votes
Follow Kristal A.
Unfollow Kristal A.
Share Review
Report Review

So much fun!
October 28, 2020

Ships out quickly. New items continually. Fun and exciting.

Date of experience: October 28, 2020
Georgia
1 review
0 helpful votes
Follow Rodney B.
Unfollow Rodney B.
Share Review
Report Review

Y'all suck
November 27, 2020

I have a account that y'all closed out on me and it has a lot of items I have paid for. I want my stuff or y'all will be getting a letter from my lawyer

Date of experience: October 28, 2020
Alaska
1 review
0 helpful votes
Follow Ray K.
Unfollow Ray K.
Share Review
Report Review

Where is my stuff?
November 27, 2020

I have ordered dog tracking gps tags a charging cord for my phone as well as a telescope for my phone and got nothing I'm really not happy at all

Date of experience: October 28, 2020
Florida
1 review
0 helpful votes
Follow Rebecca Z.
Unfollow Rebecca Z.
Share Review
Report Review

Beautiful Jewelry
October 27, 2020

I love the variety of products to choose from. I have orded many items, mosrly jewelry and I am always surprised how beautiful the products are. 5 stars

Date of experience: October 27, 2020
Texas
1 review
0 helpful votes
Follow Simone N.
Unfollow Simone N.
Share Review
Report Review

Love me some Tophatter
October 27, 2020

I love the buys I get from tophatter. There is always a bargain. I have been pleased with my purchases because they are good quality products.

Date of experience: October 27, 2020
New Mexico
1 review
0 helpful votes
Follow Vanessa O.
Unfollow Vanessa O.
Share Review
Report Review

You suck
November 26, 2020

Everything I order comes broken. Just like today's order, I wanted so badly for the things I won and paid for to work. Today I got a go pro broken because it wasn't in a box.

Date of experience: October 27, 2020
Maryland
1 review
0 helpful votes
Follow Monica M.
Unfollow Monica M.
Share Review
Report Review

Paying hard earn money
November 26, 2020

I have paid my hard earned money bye bidding on merchandise and when it comes is damaged I or not what it's worth I have even bidded it on something and got something different in return no refund credit they may give you a little credit back to your card here or there but no full refund if I pay with my credit card I do want Tophatter credit

Date of experience: October 27, 2020