thredUPReviews 6,178

SELLING (-)

It took the company over a month to process the clothes that I sent in. They were late on the initial process date they quoted. In regard to upfront payout, they accepted 7 items that they are selling for a total of ~$92 and they gave me $10 (so they're giving sellers a little over 10% based on this bag). They then deduct $9.99 for bag shipping / processing. It was pretty hilarious to see one penny credited to my account - thanks guys! This doesn't include some items that they have accepted for consignment (rather than upfront payout). There you can adjust the sale price of your item. I trust the prices they have decided on - I'm sure they are marked based on extensive data they have based on what consumers want / are willing to pay. It's just that the payouts are quite low to the seller. There is a sliding scale of 5-45% or so, but I would prefer to see a MINIMUM payout of 30% across the board. If you are willing to put in a little more work via Poshmark or a local consignment shop, you'll definitely make way more. For this reason, I won't be selling to ThredUP again.

BUYING (+)

As for buying, my experience has been way more positive. I've found some really cute things. When I return, I return and take store credit so I don't have to pay for shipping. If you know the brands you like, your size in them, and fabrics you like, there are generally no surprises if you sort by like new or new with tags (pro tip). There have been a couple instances where I have received items marked like new and disagreed with that assessment (and returned the items); but the quality control is usually pretty good.

Just my two cents! (Or one, lol - see above if you missed that one).

Gross, these clothes are disgusting! I bought clothes that were supposed to be like new. One had deodorant stains, one a blood stain in the crotch, and the worst was stink sweater. The B. O. was so bad that it was like being punched in the face when I opened the box. It made the rest of the clothes and my house smell. Truly the worst B. O. I have ever witnessed and I've taught middle school. There was no way that this assault on the nostrils was not noticed by the vender. A $90 box of stinky garbage clothes, I couldn't even donate this stuff.

I know thred up gives pennies for items but I was ok with that. I have a bunch of clothing in great condition I just don't feel like selling for $10-15 and shipping out myself. Now I see they're charging $10 for the bag too? Common guys... they openly admit to giving you 50 cents to a dollar for clothing like j crew in optimal condition so they're basically telling you now that not only are you not going to get anything but also that since they are donating the "unsellable" clothing you don't actually get to write it off on your taxes because they're either writing it off on theirs or selling the clothes by the pound to another company. I sold to them years ago and received $50 which was nowhere near great but it was worth the hassle of not dealing with it myself to make $200. Not anymore. So disappointed.

About a year ago I sent a 10lb bag full of ralph lauren gap gymboree tommy hilfiger and coach clothing and accesories. Most of which had never been worn. So imagine my surprise when these people not only took over 2 months to process the bag they paid me 50 dollars for the whole bag turned right around and placed my clothes on the websight for double what they paid me. Yes they need to make money off of their customers but this was a total ripoff. When I asked customer service to explain this nonense they gave me all these equations that didnt make any sense and when I asked for further explanation they just stopped answering me completely. Dont ever trust these people with anything. Go to ebay instead...

You usually end up paying more than you actually make when you send clothes in despite being new with tags and designer. However, I have bought clothes for my kids and had a good experience. Husky jeans are pricey in a store and don't like to pay the money just to have holes in the knees weeks later. No worry when I pay $5.00 a pair. Bought my daughter forever 21 clothes at a big discount and she has been very pleased with the items. The descriptions are accurate and the prices are a bargain.

Thred up started out sending people a bag and asked that the bag be filled to the top. I requested 2 bags and sent in items I no longer had use for. I requested that the items they could find no use for be donated to a place of their choice. Thred up was able to sell some of my items and I currently have a balance that I can use to purchase from their site or request a check for the amount. I was surprised when I requested another bag and saw that there was a charge of $9.99 for processing. I understand the charge, but I don't understand thred up changing in the middle of the game. It reminds me of a drug dealer. The first couple of times, the drug is free. Then once you get hooked, then there is a charge. But it's a business and bottom line it's all about the money. So I will be taking my clothes to Goodwill from now on.

I really don't believe the employees at thredUP are trying to rip all of us off. They are a business. Their items for sale are overpriced, and the people sending in the items do not receive what the item is actually worth. Not even close. It is how they are making a profit. Seller gets rock bottom price, buyer pays too much = profit for thredUP. It's business. If you want more of a profit, you are much better off selling locally to people that really could use a break in price on good clothing. You do the work versus thredUP. Direct. It is so easy now. I just made four times the amount on a pair of shoes in one day versus the small amount I would have received from thredUP. In defense of thredUP, I am sure they also receive quite a bit of junk clothing, hence the charge for the bag now. I have stopped using them and try to sell items at half their price directly. It works! But for people that want to buy used clothing at premium prices to have someone check it out for them, thredUP does it very well.

I sent in a cleanout bag a couple years ago and was satisfied with the first experience. They accepted 18 items and gave me $48. This time, I sent more designer items, including a few things with tags still on. They took 16 items and gave me $8.20. And since I elected to have the unaccepted items returned to me, I actually made NOTHING. They made a profit by stealing from me. I had recommended this service to others in the past, but I've gone back now and warned everyone against it. I can't even encourage anyone to shop with ThredUp, considering that everything on their site is basically stolen from sellers.