Thred up started out sending people a bag and asked that the bag be filled to the top. I requested 2 bags and sent in items I no longer had use for. I requested that the items they could find no use for be donated to a place of their choice. Thred up was able to sell some of my items and I currently have a balance that I can use to purchase from their site or request a check for the amount. I was surprised when I requested another bag and saw that there was a charge of $9.99 for processing. I understand the charge, but I don't understand thred up changing in the middle of the game. It reminds me of a drug dealer. The first couple of times, the drug is free. Then once you get hooked, then there is a charge. But it's a business and bottom line it's all about the money. So I will be taking my clothes to Goodwill from now on.