Laura A.

SELLING (-)

It took the company over a month to process the clothes that I sent in. They were late on the initial process date they quoted. In regard to upfront payout, they accepted 7 items that they are selling for a total of ~$92 and they gave me $10 (so they're giving sellers a little over 10% based on this bag). They then deduct $9.99 for bag shipping / processing. It was pretty hilarious to see one penny credited to my account - thanks guys! This doesn't include some items that they have accepted for consignment (rather than upfront payout). There you can adjust the sale price of your item. I trust the prices they have decided on - I'm sure they are marked based on extensive data they have based on what consumers want / are willing to pay. It's just that the payouts are quite low to the seller. There is a sliding scale of 5-45% or so, but I would prefer to see a MINIMUM payout of 30% across the board. If you are willing to put in a little more work via Poshmark or a local consignment shop, you'll definitely make way more. For this reason, I won't be selling to ThredUP again.

BUYING (+)

As for buying, my experience has been way more positive. I've found some really cute things. When I return, I return and take store credit so I don't have to pay for shipping. If you know the brands you like, your size in them, and fabrics you like, there are generally no surprises if you sort by like new or new with tags (pro tip). There have been a couple instances where I have received items marked like new and disagreed with that assessment (and returned the items); but the quality control is usually pretty good.

Just my two cents! (Or one, lol - see above if you missed that one).