OpenSky

Could not contact OpenSky to inquire about an issue with a purchased item. There is no phone number listed to call and clicking on what is titled "contact us" does not allow an email or any other form of contact. I purchased ear rings for my wife as a gift and gave them to her a few weeks after they arrived. When she tried to wear them she found that the pin that goes through the ear was very uncomfortable because it is rectangular, with sharp corners. Most ear ring for pierced ears have round pins. The return policy only allows returns within 14 days and then the buyer is responsible for shipping charges, after paying somewhat inflated shipping charges to deliver the purchased item.

Two of the four items I have ordered from Open Sky never arrived. Big hassle trying to track them but did get my money back for the cashmere jacket that I really wanted. The other two items a striped dress and a phone case were terrific and arrived promptly without delay. Still batting 50% not sure it is worth the hassle. Goods are nice but prices are jacked way up and then discounted so the end value is just about right on no real savings.

I purchased a 'mini cool handheld personal air conditioner' from Open Sky. They say the 'original' cost was $129.00 (an outright lie if I ever saw one). I bought it for $17.99. It is a very cheap fan. I don't think I would have paid more than $5.00 for this. I'm embarrassed to say I fell for this garbage. It is simply a fan that hangs around your neck. No real instructions as how to attach the lanyard (there is no place to loop it). 'Charger' needs the actual part that plugs into an outlet. Please do not buy this. Go to the dollar store or a Five Below and pick up a small fan; you will get a better deal.

First - be aware that there is a $7.95 restocking fee for anything you return! I ordered 6 items and kept 1 thing. Everything is poorly made, the sizes are not at all as described! Plus when you return items you never receive a receipt for returns describing your refund. A small amount was credited back to my card - for what exactly I do not know. I have contacted customer service and always receive a vague reply! I had to ask Google Trusted to step in but still haven't received what $$ I am due! Stay away!

Ordered the clip on lenses for mobile phones. I guess after my husband passed I got a little too trusting. This company is predatory. The lenses do not work. Not just me that has tried them. But very savvy technical minded people that cannot get them to work. No recourse at all. You order it then you are stuck. Do not be deceived by this company. No contact information for them on their website. Small wonder. I should have known better. Read everything on any website before ordering. No contact info? Don't order. Opensky is nothing more nor nothing less than a scam. Lesson learned. Buyer beware!

I purchased a Sunbeam dual head shower massager. Extremely poor quality-description states that it is stainless steel. The hose may be stainless, but the
Shower heads are chrome covered plastic. I called after the minimal 14 day return policy & was told I should have read the policy. Open Sky would not process a return.
I had it installed and the very first time I used it, it cracked right where it was screwed into the pipe. I sent an e-mail and got no response. You are taking your chances if you deal with this company. I have loved Living Social & can't imagine why they would partner with this inferior company-poor customer service, cheap products.

Open sky credits are a joke I will actually pursing them legally as the way they word their flaws sales and dollars off with credits is not legal and misleads consumers. Upon calling I was told that it does not say $35 it says up to 30% to be determined at check at. No it has a $ sign not%. Nothing told to me by phone was even correct. This company does not know their own terms The product I was looking to buy cost MORE after the "discount " was taken off. If any other company sends me an email offering $35 flash credit. I get $35 off my purchase. That how it's worded so that's what we expect. Not open sky - you end up paying more! If you call and ask you get told different reasons- not a correct one. I didn't purchase I would of paid more than the price listed prior to the flash sale. Made no sense and yes vendor accepted discount

I've been shopping OpenSky for about four years. In that time I've ordered dozens of tops, tunics, dresses and pants. These pieces have become wardrobe staples, and several times I have ordered the same item a second time so I never have to worry about being without it. The price/value ratio is definitely in favor of the buyer. I get compliments constantly and have told many people about this site. Shopping in malls is almost always disappointing because every store seems to have the same things. But at OpenSky, you can shop a large variety of styles, so you're not stuck wearing what some fashion designer arbitrarily deemed what's "in" this season. Highly recommend.

This company is absolutely awful. I ordered several items on July 1,2016. It took five live chats on their website and two phone calls to get my order cancelled. It took me over an hour to come up with their phone number in NYC. They stock nothing! Once they receive your order and payment, they order from companies as far away as Sweden then advise they are having problems with their suppliers. The tracking numbers are, according to them, assigned when the order is received not when they are shipped. RUBBISH. They ship using USPS. I am close to filing a complaint with the postal authorities and FBI for mail fraud, a federal violation with heavy fines and terms of imprisonment

I ordered and paid for a shirt from opensky.com more than 2 weeks ago online. The product has not yet arrived. I contacted OpenSky who promised to search for my order. I have not heard back from them. I have thus requested a refund which has not yet happened. I am no longer able to contact the Instant Chat site (blacklisted?) and my emails are answered with meaningless automatic replies. This is a very fishy outfit and I would never order from them again. I am particularly upset because their ads appear almost non-stop on my computer, sanctioned by Google, and I find out here, at this site, that their consumer satisfaction rating is really low! Google, how does this happen?