Hi Charlene! Yes, the others who have posted are correct. Please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday., and we will be happy to assist you. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.

Might be better off contacting them via email (help@opensky.com). Good luck, indeed!

844)707-7779 between 9 AM and 5 PM ET, Monday through Friday. This is what they sent me after I made this review. I did get ahold of a Cs rep at this number but they were rude so I spoke rudely to them too.

That's the problem. They do not list a phone number anywhere. Guess they don't want you to call..

I've only communicated via email. You'll get an immediate response acknowledging the e mail & it usually takes 2-3 days for a response.
I see others have listed a number.
I did finally get a refund on the two orders with which I had a problem.

I got through to someone at 844-708-7779

844-707-7779

844-707-7779. Good luck...

I didn't receive my earrings in with my necklace and they claim they were in there! So frustrated with this company! Can't get ahold of anyone! I will never shop with them again. It was to be a gift and now I will have to go somewhere else!

Phone is "not available" - ever!

1 800 CHINA?