OpenSky
Questions & Answers

I wish that their products were worth the money, don't waste yours. You can't track anything and then once you finally receive it, it turns out to be very poor merchandise, I emailed them literally about 12 times regarding the poor quality and received back nothing.

Hi Becky,
I have yet to receive an item that I ordered on March 3rd. The jewelry I ordered from them came, but it looked nothing like the picture and it was cheap. I gave the necklace to my 6 year old granddaughter to play with. Good luck. I told them I'm NEVER ordering from them again.

I was happy with the merchandise I received but not with the gimmicks they use to make you believe you're getting a larger discount than you really are. I won't order again because I think they are deceptive. I did try to reach them and never could. I wish I'd read the reviews first. However one of the earrings I ordered turned out to be a favorite pair. I also ordered some items from Lu Lu Lemon and they were great and cheap. If they would just get rid of the deceptiveness they might be a good site... Remember, they are a portal for other companies. They don't have their own products.

Hi Becky, first of all I will NEVER order again through Open Sky. The deals may seem good, but it is just not worth the problems one experiences. Try contacting:
OpenSkysupport@theopenskyproject.com
And I wish you luck. I had the worst experience with them before Christmas. I also contacted the company from whom the gift was purchased and they did not even have the decency to respond. Open Sky is 'BUYER BEWARE'

I don't remember if I had tracking when I ordered or not. Did you try logging in on the site and seeing if there is a status? Hope you get them and they actually work. Customer service is a joke with this company.

I really have NO idea how to deal with them. I have been trying to get a refund since early February!

I have ordered several items in the past week. The ones I have received are either the wrong size or wrong address. I am handicapped & have spent many hours for gifts or myself. I have received 2 items as of today & both are wrong.
I have several more items coming but I either wanted different size or sent to different addresses. I can't reach anyone by phone & I do not have have return labels. I am so upset & don't no how to return these items & the ones that have not arrived to me yet. Some of them are coming to me & I wanted them to go to Maines. I am leaving for Florida in 2 weeks & DON'T HAVE A CLUE WHAT TO DO! PLEASE HELP ME. I will never order from you again if I end up getting stuck with my order & no response from your company! I am in tears at this point! Oh, and what about all the credit you said I had? Why am I being billed if I had so much credit? PLEASE HELP ME, I AM AT A LOSS! I do not have any return labels!

The only way you get some attention is by emailing them directly.

After posting negative information about not receiving items I finally received an answer back from the company. Open sky heard nothing back from the seller asking about my order so my order was cancelled.

Good luck - spread the word to get this hack of a business off the internet! They are the worst.