Dawn S.

I ordered floral floating candles, and beads for centerpieces along with some flower petals. My order came in a timely manner and all items were as I expected them to be. This was a trial order to see if the items I wanted in a larger quantity would work, and I will be ordering the rest from them.

Bought a treadmill over a thousand dollars based on brand recognition! When it came time to get it serviced for some minor issues still under warranty the issue really began. There is no customer service with this company. You can wait on hold for literally hours or start a "chat" which will also last an hour or more. The chat person said that the chat and phone lines were just overwhelmed. She then proceeded to want me to take apart my treadmill so we could try to fix it on my own. I could not find any higher up to help so finally sent an email to their media email and got a response.

I have been a customer over 20 years and my bill is almost 200. Once they merged with ATT it got even worse. Their customer service is okay but when I call to question why my bill is so high and I don't have a premium package all I ever get is well those are for new customers only

I ordered from this website and paid extra for 2 day shipping. I received my product six days later. When I asked why I paid for 2 day shipping they said... THEN DON"T MAKE ME PAY FOR 2 DAY SHIPPING@@@
It generally takes 2-5 business days for orders to be
Processed through our warehouse before they can be shipped, but this can take
Longer during and following sales and/or holidays. The shipping process does not
Begin until your order leaves our facility. Also, USPS does not guarantee any of
Their shipping times, they are all only an estimate. You will receive an email
Confirmation with tracking info as soon as the order is shipped.

I use this site all the time. When we go on vacation I change my location and find great local deals for things I usually would not pay full price for! If I ever have an issue Groupon is quick to fix they have awesome customer service. I check the site everytime I am going out to eat or just looking for something to do, 9 times out of 10 I can save myself some money.

Went in to get a grill and the website said they had it in store, they did but it was on the truck, went back the next day to pick up and said I really should be compensated for having to make a second trip. No questions asked he just gave me 10% off a pretty expensive grill, nice customer service move from Home Depot!

Worst company and yes it is bella candles whoever keeps saying it is another candle company must sell for Bella. They are horrible, I spent $30 to return all the unwanted crap they sent with a promise of shipping getting returned as well as the price of the candles then they tried to bargin with me on the candle refund. I went to the Better Business where they once again promised a shipping refund, then even quit responding to them. This company does sell candles and you will get signed up for an automatic reship, if that is what you want great, however if you don't want $50 charged to your card every month and you don't want to have horrible customer service then don't order even one thing from here.

Bad quality, bad customer service, items look great, until you actually receive them