BellaCandles

Say no to green finger! I've ordered hundreds of candles from multiple companies. This was the best quality to price company. A few of my candles did arrive broken but an email and some photos of the damages and I got replacements very quickly.

I've even taken the ends of multiple candles (I usually get 3 of each scent so it can fill the house) and melted them down and poured them into a new always open candle jar and the scent is still so strong.

In May, 2016, I cancelled my subscription to automatic shipments via online chat with a customer service representative. Unfortunately, she didn't send a confirmation email and I neglected to ask for one. On October 21,2016, I received an automatic shipment and was charged $49.99. When I contacted the company, Jeanette told me my subscription was still active. I was told my only recourse was to "shoulder the cost" of return postage and a $15 restocking fee. Highway robbery!

Had four to five shipments of candles and all had broken candles. What kind of idiots ship glass candles with no packing or bubble wrap? I was asked to provide multiple pictures of broken candles multiple times. Had to open all broken candles and glass was everywhere. Not all my broken candles were replaced and still keep asking me to send additional pictures of candles with scattered glass everywhere. I sent multiple pics which were not good enough. I have more pictures of broken candles on my phone then family pictures. I would not recommend buying anything from here. Customer service don't care about you just keep sending same message over and over! I am not a candle photographer! They need to learn how to pack shipments properly!

If I could give a 0 I would but unfortunately I cannot! Before I placed my order I contacted and did tons of research and was told that they were the best not only did my candles come in damaged but the rings are junk! To top it off they are rude! And I still only got part of my order! They refuse to give me my money back for the part I didn't get! Worst company ever don't waste your money. One of the candles smells horrible the other barely smells!

I have just started ordering these candles/rings from Bella's and love them. I have already received two rings. I am allergic to any Jewelery that is not real gold, silver, or surgical steel. I have not had one issue which means that each of these rings really are real sterling silver. 925! I also love how the candles smell and the way they are clean burning! If that isn't enough, I recently received a candle that was damaged during transit. The same exact day I received it and noticed the damage I contacted Bella candles via email and messaging on Facebook. I took pictures and explained what I thought happened. They were extremely understanding and efficient. They sent me aanother candle brand-new that very same day. I just received it and it is absolutely perfect! I recommend this company to anyone who likes a little surprise and beautiful smelling candles in their life!

I absolutely love these candles. There's the best. I get some many compliments on hire my house smells so good and I tell them that it's my Bella candle that I have burning! These are they only candles I buy now. They smell amazing and on top on that and making your whole house smell delicious you get a surprise in side the candle, a ring ganging from like $20 to $40,000 or even more. The ring I in vendor was worth $20 i was sooo happy! I was very happy with my purchase will Bella candles and I will be purchasing many more!

My girlfriend ordered a candle and was unknowingly signed up into monthly subscription. They take $49.99 monthly and $2.99 at compete random intervals. She has tried multiple times to cancel but on the one occasion out of literally hundreds of phone calls that someone actually answered, she was told they could not find her account. They have no problems taking money from our bank account however. This is beyond ridiculous. We are on the process of taking legal measures to have these random charges stopped.

I thought I was just buying a one day sale to get a candle for 4.99 and just pay shipping. I received the candle. Only paperwork with it was shipping info. Two weeks later I have 49.99 deducted from my account. They don't answer phone calls. Only emails. I have read many reviews saying the same thing. They didn't know it signed you up for a month club. There is no info anywhere on their site or internet about what this club really is. Rip off. I wish I would of read reviews first! Very mad and broke!

I have just received three candles from Bella candles and they are super, smell gorgeous and the first piece of jewellery I've taken out is beautiful. Don't know what all the negative reviews are about. My house smells gorgeous. I will be ordering more. And ps they do not sign you up to anything and mine came really quickly.

First off, I absolutely adore Bella Candles. The scents are not only amazing, they make my entire room smell like whichever one I choose to burn! My most recent experience started with a broken in transit candle. I contacted the support team, and within a matter of 2 hours and a couple of pictures, I had a new candle on the way... and they didn't even ask that I return the broken one! Thank you for all of your help and your courteous customer service representatives!