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BellaCandles
Questions & Answers

186 reviews

Here’s what buyers have asked with answers from BellaCandles staff and previous consumers.

41
questions answered
0%
answered within 1 day
Question:

When will I get my bella candles

Answer:
Thanks for your message, Please email support@bellacandles.com to better assist you with your concern. Thanks!
By Sheva T., over a year old
See another answer (1)
Question:

I was unknowingly put on auto delivery. And have now received 2 shipments. I have called 5 times and emailed 4 with no response s to a refund and return labels. I am calling the bank to day to stop payments from this company and will be contacting corporate headquarters if I can find a phone number that someone will answer. In an email I was told they do not respond with phone calls. What business or company does you know that does not use phone calls unless they are avoiding giving refunds for auto ships people didn't order. This, to me, falls under scam/illegal. So either I get a phone call by 1pm today 4-23-15 at 724-643-4670 or I will be contacting my attorney.

Answer:
Try facebook. That's how I got a response after submitting pics and review pics I posted everywhere... they offered to replace the candles bc they were broken instead I did a charge back and blocked all payments coming from them and sent a nasty email to the head of the company. But it took me 4 months and numerous attempts b4 I tried facebook... I think I left a negative review on facebook too
By sam b., over a year old
See more answers (6)
Question:

I have a ring with a tag but I can't find the website to check value anymore. Does it still exist?

Question:

Anyone know a number or email that actually works

Question:

My code does not work

Question:

Can you pick your ring size and are the rings silver

Question:

Why does my code not work when i put it in?

Question:

Very disappointed in the quality of the ring, Didn't take but a couple of weeks to have the copper show through. I thought all the rings were silver

Question:

Code on my ring can't be found! What's the deal??

Question:

is balle candles out of business

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?