OpenSky
Questions & Answers

Stay with EBay or Amazon at least you can trust them Open Sky takes your money and does not ship claims it is the company that they get the merchandise from does not ship the orders, They also do not give you refunds if you do get the merchandise they charge a hefty re stocking fee and then give you a credit to buy something else. Buyer beware

I am still waiting for a credit for an item ordered the beginning of December, recei
Ved after Christmas, and returned in February after repeatedly requesting a return label. Buyer be aware!

They are very different both in the variety and quality of both their products & shipping reliability, as well as, customer service. OpenSky relies on their sellers to do the shipping. After you order you are at the sellers mercy!
I had three of four orders that never showed up. Even though the merchant(s) claimed to have shipped. One item supposedly sat in one location for 21 days!
I'll certainly NEVER order from OpenSky (Pie in the Sky) again.

It appears they take orders as a third party and have the companies ship. They are very untrustworthy. Amazon or eBay are the way Togo.

The only way I got a refund was via the BBB. They, OpenSky, tried lying saying they showed it was delivered to me. Of course when I asked for the tracking # it only showed a shipping label was created. Never will I deal this outfit again!

Yes, Amazon and eBay actually send what you order. Open Sky doesn't... they send you bogus shipping info and it appears they acutally shipped it but that is not the case. Do not do business with this company.

Very simple answer... I never recieved my order my opensky. Do not order from opensky unless you just feel a need to give away some money because you will not get what you order but your credit card will be charged immediately. Amazon and Ebay i been ordering from them for years and they are legit. No problems ever with recieiving my order. Any problems those two companies address it right away and will even refund your money if there is any problem. They dont give you the run around like opensky telling you to hunt down your merchandise. That place is a rip off read the other reviews many people report the same problem i had. Never recieved order. And dont be mislead by opensky response and phone number to customer service. They are full of SHIT! They never made good on my order or my refund it was just a loss for me. I dont even try to call them or be upset over the loss of my money. I just know not to ever ever order from them and hopefully many people will read these reviews and put those scammers out of business.

I've dealt with Ebay since their inception. Their merchants and even individual sellers are rated - by almost every purchaser and are insightful and accurate. I have 40+ transactions ranging from clothing to computers and have never been disappointed. Big sellers/stores on Ebay are so concerned about providing superior service and increasing future sales, they are easy to communicate with and are reputable. Not so with Open Sky who doesn't care whether their merchants are reliable are not. I have never experienced such indifference and disregard for customer service. I guess I'm on a campaign to make sure their existence is short lived. Amazon is wonderful with pricing, delivery, always asks about packaging and satisfaction with products, AND they will expedite returns if there is damage or if you are not satisfied. Instant response to issues and never a problem with returns. Free shipping, free returns and credits issued when their UPS label is scanned at pickup. They are the best. BAN Open Sky and their "Love (to screw you) Team". Bad, bad people!

They are different in that they have literally no support for your orders in terms of canceling or changing them at all. Actually, I'm not convinced they have a support team at all as I sent emails twice a day for over ten days and never received any replies other than form letters. In short, steer clear of OpenSky unless you like torturing yourself.

It's not that they are so different per se, each has items you may choose from on their site. What is different is that you are totally unaware the cost of shipping may well exceed the cost of the item. Hope that is helpful.