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4 Reviews by R

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The Bracketron O2 Air Vent Phone Mount! Initially easy to install & use but the attachment clips broke after 90 days of use. Unfortunately , that's well beyond the return/exchange window for Amazon. It is a true POS!
Purchased another item by Macally for 1/4 the price that is more solid.




After suffering through several months of intermittent (or NO) internet service & many hours on the phone w/ their utterly dismal customer service Comcast "realized" that my connection was much too far away. Over 300' to be exact, while the recommended distance is 200' or less.
Comcast promised that this would be remedied w/ new wiring & set up an appointment w/ a TWELVE HOUR window yesterday 8/18. By hour 10 no one had arrived. A call to customer "service" resulted in assurances that the tech would indeed arrive & complete the promise updated connection.
At hour FOURTEEN, no one had arrived so another call to customer "service"! I was told that the ticket had "expired" so a new appointment was needed. THREE DAYS later. I protested vigorously & a "supervisor" called and assured me that the tech would arrive first thing this morning & the work would be completed by Noon. So far NO ONE has shown up nor called. Only 27 minutes until I change providers!




I purchased a Kwikset Kēvo to replace my old keypad deadlock. All went well for about a year making keyless access a breeze. Then I was tempted to upgrade to the "new, improved"
Kēvo Plus which provided remote operation via their "gateway". Thus also worked well for at least a few months.
THEN their server went down & the system is useless. "Customer NO SERVICE" was just as useless. I waited over an hour on hold. I even tried their "we'll call you back" option only to be disconnected.
Once I did speak with someone they could provide NO HELPFUL INFORMATION. It's all IT's issue & customer no service is t able to communicate with them!!
They did suggest I carry a key !! What's the point in having "keyless" entry? Also, remote access is a moot point.
Give strong consideration before purchasing. You could be left out in the cold, quite literally!




Placed order for several items. only a couple have been delivered. Despite NUMEROUS inquiries w/ customer no service I'm still waiting on three. All three have confirmed shipment BUT one tracking number (FEDEX) is bogus & the other (USPS) shows pick up but no further progress. I'm beginning to think it is also bogus.
Late breaking news! After waiting 3 weeks for item sent FEDEX, Open Sky now says the seller never shipped & no longer sells on the site! WTH- It took them three weeks after confirming shipment to discover their fraudulent seller?

After yet another week the second part of this order sent USPS has not shown any tracking movement beyond "pick-up". Open Sky Customer "Love" continues to maintain that they are unable to communicate w/ the vendor which seems curious. Surely the "vetting" process would include contact information for situations like this.
I "smell" another cancelled order coming!

Okay! I finally threw in the towel and requested that the final portion of my order be canceled.

I have received no response concerning the status of the shipment of this item despite numerous requests!

Tip for consumers: Don't!!!


R Has Earned 4 Votes

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