NoMoreRackReviews 2,048

I was sucked into this website by their awesome prices. I will not order anything from them again and I suggest that no one else does either. It's a 50/50 chance that you get what you ordered. I've received items that I did not order, broken items and some of my orders have been shipped to other people. On December 9th I ordered several items. They have trickled in, slowly. Some were the wrong items and I've had to return them at my cost. One item, a ruby and diamond ring, was shipped to somewhere in Wisconsin but my address is in Indiana. I have been trying for 4 days to get them to respond with no success. Calling customer service is a joke. No one ever comes to the phone. They ignore e-mails and their "Instant Chat with a live customer service representative" does not work. Don't be lured in by their prices. It's not worth it and most of their products are complete junk.

No more rack took 40 days to resolve my issue. Very disappointed in the lack of customer service. With every point of contact I was lied to in writing, my request to speak to a manager was disregarded several times. Tracking was falsified. Updates in emails were copy and posted automated responses. I'm sure the company can be a good company however currently, it's no so nice of a company. I will not do business with a company that is built on taking people's money and thinking they will let the issue go after getting the go around. Your company may or may not post this review. So I will let others know. Hopefully things turn around for the better in the future for all customers sake.

By far the WORST experience I've ever had with online shopping! I made an order on Saturday and noticed right away the address was wrong, I was told I had ro email customer service to fix the issue and was promised a responce within 24 hours. 5 dats and 5 emails later I finally get a response stating the address cannot be changed, all I could have done is cancel the order and place it again with the correct address, BUT you can't cancel the order after 9am EST after the order is placed, and since it took them 5 days & multiple emails to get a response it was too late to cancel the order. So now I have a package with $50 worth of merchandise going to the wrong address and I'm told "sorry can't help you", and my order is still processing, it hasn't even shipped yet!

I was very excited when I started using Nomorerack. I ordered a few things and was pleased at first but after a couple weeks MANY problems started to occur. Customer service is horrible! One of my packages was returned to sender because the sender cut off part of my address. E-mail notifications and track information (if they even send it) is often inaccurate. My latest peeve with Nomorerack is over an Android tablet I ordered. The shipper put the same tracking number for two orders. I received one order but I never received the tablet. I've begged and pleaded with Nomorerack for several days and so far no response. I'm at my wits end and I'll NEVER do business here again! NEVER!

I ordered 4 google android tablets on Nov. 29th. After several e-mails to customer service and a phone call I finally received an e-mail saying my order had been shipped. Upon receiving the package left on my doorstep, I found 3 model m-9200 jellybean off brand tablets and one model m-9100 jellybean android tablet that appears to have been either a return or a refurbished on that has a much slower operating system than the m-9200! Alll 4 tablets were supposed to be the m-9200! The package was to include cases, ear buds and stylus. I did receive 4 cases, but no ear buds, and three of the stylus were in tack inside packaging. The fourth one was not in any packaging and was bent almost in 1/2. There were no packing peanuts or foam or bubble wrap to even protect the contents, but I'm sure the stylus was packaged that way. After more e-mails complaining about the order I received, I get a reply that claimed they thoroughly inspect every order before shipping. HA HA HA HA! They apologized for the damage, but completely ignored the fact that they sent me an older model or cheaper model and some of the promised items were missing entirely. They are deceptive in their advertising and I for one will never shop them again. I am disputing the charges to my VISA card, I am contacting the BBB of Minnesota, and I am going to let anyone and everyone that will see my facebook or twitter aware of their shoddy business at Nomorerack.com. They suck and they should be shut down. Please, Please, Please people DO NOT ORDER FROM NOMORERACK.com. Unless you want to be disappointed and deceived.

Ordered a Kindlefire stand/holder. Did not fit my Kindlefire and was basically cardboard and plastic covered in a piece of leather. Returned it and had to pay return shipping but they wanted me to pay for a delivery confirmation. It would have cost almost what I paid for the item! So I sent it regular mail and 2 weeks later was told it was never received and to send them the delivery confirmation #. I explained why I didn't buy that and they closed my case, said it was solved. It was not solved and I am out my money. Luckily it wasn't a lot but I feel that they get the returns and the ones that don't have a delivery confirmation # they just say they never got it and they re-sell the item and keep the money. (Tha'ts my opinion, no proof). Done with NMR, be careful if you buy from them. Quality may be severely misguided

. LESSON LEARNED! Read company reviews before ordering anything online. The quality of the 4/5 items I purchased is horrible and that's putting it lightly. I placed my order on 11/29/13 and I'm still waiting for the last item. I never received a tracking # for any of the items, and repeatedly emailed the company with only computer generated responses received. I would never recommend this site to ANYONE! I would have been better off spending my money at Dollar General

I too have purchased 3 tablets and from the beginning I have nothing but problems. I finally got the tracking numbers and when I track them all the way to my home they make them as undeliverable. Then a while later they start tracking from California to Denver then to New York. I finally called the post office here in Denver and they were awesome and helped me with the number to New York. I then called them and they stated that nomorerack had picked up the packages because they did not pay the postage and for me to get into contact with the company. I have emailed and called like everyone else, unfortunately no luck so far. If I don't get a new tracking number soon I will contact my CC company and report it as a scam.

Claimed we were fraud and shut down our account and will not even respond we resale on internet and this puts our customers at risk they have no customer service even though they claim 24/7 customer care that's so far from the truth they wont respond to emails to customer service and they wont even let us get tracking numbers on over 75 orders that we have purchased, because they decided that we were fraud with no basis for this accusation its been 3 days that we have complied with the paperwork they wanted and still no response, we have left e-mail after e-mail and have sent our numbers with e-mail almost everytime with absolutely no response from them

My experience has been terrible. I ordered my husband a Christmas gift from NoMoreRack 3 weeks ago. They say 10-14 business days. I have not heard a word from them about a shipping date nor do they promise to have it to me by Christmas Eve. There is no phone number... all I have got is computer generated email. Tomorrow I will be at my bank to dispute the charges. Also, contacting the BBB. This is the worst company that I have ever dealt with... Lesson learned...
Never again!

This is a scam site... there is no customer service, support staff or others working there, so it seems.
We ordered three tablets (which are totally crappy) and we only received 1.
(it will be getting returned)
The other two have been mysteriously been delivered but never showed up at my door, maybe thats because all three packages had the same tracking number. That sounds illegal to me!
STAY AWAY FROM THIS SITE AND TELL EVERYONE YOU KNOW TO STAY AWAY!
I had to reverse my funds on my cc and ended up with no tablets.
I want my last 20 days back.
WHAT A JOKE!

What a bs and a scam of a site. HORRIBLE EXPERIENCE! RUN! RUN! RUN! I ordered a few items for xmas. I received the first item yesterday... its junk. You will get better quality at a thrift store, no joke. This is 1 of 4 things i ordered. The scarf is thin, poorly made. Probably cost. 50 cents to make. You could buy in China town for $1. I called and emailed. The "customer service rep" couldn't understand basic English. That is why this junk is cheap. I asked to return the item and cancel the rest of my order. They are saying I can't "cancel" the rest even though it hasn't shipped. Ohh, and its up to me to pay for return shipping even though the quality is NOWHERE close to what they said. I will dispute the amount with my credit card company if they don't cancel my order. This place is a holding place for junk that no one wants. Quality is TERRIBLE. BEWARE!