I too have purchased 3 tablets and from the beginning I have nothing but problems. I finally got the tracking numbers and when I track them all the way to my home they make them as undeliverable. Then a while later they start tracking from California to Denver then to New York. I finally called the post office here in Denver and they were awesome and helped me with the number to New York. I then called them and they stated that nomorerack had picked up the packages because they did not pay the postage and for me to get into contact with the company. I have emailed and called like everyone else, unfortunately no luck so far. If I don't get a new tracking number soon I will contact my CC company and report it as a scam.