nCrowd

I ordered a couple of ski hats/masks in early November, as Christmas presents for my son. They STILL haven't arrived, and it's February 5,2015. When I contacted customer service, they provided me with a tracking number that provided no information. I advised them that since it was long past Christmas, I no longer needed them, and would like a full refund. They told me that they can ONLY issue a credit that I can use for future purchases. Absolutely ridiculous! I'm out of pocket for these items, and would NEVER purchase from them again. My aunt ordered the younger children in our family Christmas gifts from nCrowd as well. She was embarrassed to give the kids the gifts because they were terrible quality. Lower quality than Dollar Store products. Buyer Beware!

I received a defective product. Neither on the web pages, the receipt or emails does it say that there is a 14 day only return policy. I have printed out all the information just in case they realize that they do not have full disclosure and will remedy this situation.
When I emailed that I received a defective product, they emailed me about the 14 day policy. I believe I received this product 7 to 21 days ago. I have ordered 100's of dollars from this company and never complained (except for one item that took 3 months to receive) and they will not refund 16.00!

I only wanted a replacement product (I was never told whether it was just my product or all of the products.) and disclosure of their policy on every receipt that they send out.

I purchased several voucher through Ethical Deal. NCrowd took over. I tried to redeem a voucher, but the merchant refused to honour it. I contacted NCrowd, who promptly issued me 'credit' to my account. I was okay with this, as I figured I could use it on something else. I went to access two of my vouchers today, only to find that all websites and accounts can no longer be accessed. They went out of business and have over $200 of my money between unused vouchers and 'credit'. That will never be returned. They knew full well that I would never be able to access this credit, which is why they seemed more than happy to issue it so quickly. This sucks.

Bought a $15 Baton. It was made very cheap. Not worth 15 cents. I want my money back. Telescoping parts don't. Once openned, more trouble with it staying locked. Sent email to nCrowd customer service ans no reply. BEWARE.

This is a crowd sourcing website that bought up groupalicious, Tipper, and a few other websites within the last year. I had never had a problem with groupalicious before it was bought out by ncrowd. Now I have been waiting 4 weeks for 3 items I purchased that said they would ship in 2 - 4 weeks and still nothing has shipped. Customer service is non existent. I have read reviews on other sites of many people never receiving their orders or having vouchers denied, as well as merchants never being paid for services rendered. One merchant was owed over $30,000 by ncrowd. Avoid this website at all costs. Pay a little more and go with Amazon, at least your order will arrive. As of now I am out the money for my purchase, since it was less than $50 I can't even do a chargeback with my credit card company.

NCROWD ARE SCUMMERS. Keep away. I ordered a wifi extender for 44$ and never received it. I send them many email and got some responses that is coming or its going to come but finally never did. No reimbursement either. Now they don't even reply to my email. Now you've been warned. Proceed at your own risk...

Hats off to Amanda C. For resolving my issue quickly and professionally! I had ordered an item that was delivered to my PO box but was returned because the post office did not honor my forwarding address to my new home! The item was sent back to the company. In ONE email, I stated the issue and Amanda promptly credited me and I was able to get the item re-ordered and sent to my address. NO hassle, no 'work-around', no 'sorry we can't do that!" Just good, honest customer service! I am a huge Plum District fan and if you are not, you will be!

I ordered two of your expandable garden hoses and they came without the connectors that are needed to allow them to be able to hook up and be used. These two hoses are useless! I already replaced the hoses by going to Walmart and purchasing them (not a lot of difference in price). I have contacted support and they say they have contacted the manufacturer and are waiting for a response. I ordered these hoses on 4/15/2015 and now it is 7/14/2015. I don't think it should take this long to get something resolved.