I bought a voucher for mopping madness, they won't honour the voucher but boomstreet as they are now called refuse to refund, insist take a credit. Problem is two weeks later they're still selling the same three offers from this company and as no one would realise the issue within ONE DAY boomstreet keep the money again. Boomstreet state that they only refund if the request is made within One day!
Surely this us bordering on illegal or fraudulent activities.
Do not use this company try living social or Groupon instead as they seem to work well.
I had an issue with my Bunker Beach Voucher this week where they charged me double rather than granting me a paid admission. I unfortunately did not receive any assistance from Bunker Beach regarding their error but upon reaching out to nCrowd, they immediately worked to rectify the situation without hesitation. They were more than happy to help without question. Thank you nCrowd for the fantastic guest service!
I had a $67 credit from the purchase of an item that was never delivered and now they have changed their name to Boom Street and will not give me my money. Liars and cheats. Do not waste your money! Would give 0 stars if I could...
In early May I purchase a somewhat time sensitive coupon (car detailing including salt removal) but could not get an appointment with the provider until the end of summer. Unwilling to wait that long, I applied to nCrowd for cancellation and a refund. I received an immediate reply and notification that my request had been actioned within a few hours. I am impressed with the speed with which nCrowd acted.
I ordered a really cute bikini in early May. The price was great. I paid for it and waited 3 weeks, nothing arrived. The item didn't arrive till late June. While I was waiting for it I panicked and read some of the reviews on here and I really wish I'd read them before purchasing because I would've rather bought it in store. Delivery took forever. If it weren't for the delivery time I'd give 5/5. Product was good quality and cheap, but not worth waiting that long. I don't have that kind of patience so I probably won't order again, although they have some really neat stuff.
Overall, the success rate of the Tippr deals I have bought have a 50/50 chance of being usable. Even when it is successful, they are slow to ship products without good customer services for reassurance. Additionally, vouchers are not stored properly into my account so I couldn't even print the voucher for when I used my service!
There are some questionable businesses that they lure into their services - my friend bough me a voucher for an airplane ride and the information was incorrect and my friend never got their money back for services not rendered.
Never have had problems with Groupon and LivingSocial. You are better off with one of those deals
Purchased no bark collar 11/26/14. When I did not receive it. I contacted company and they said will look into it and would be back to me within 3days. I am still waiting. Guess I have to contact Better Business Bureau to complain. Fraud
I did not receive my confirmation e-mail for my purchase therefore I could not redeem my voucher it has taken me 3 days of e-mailing to n crowd to finally get my voucher this is not the way to treat your customers
Hi Tony, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!
On 02/01/2013 I ordered Zumba DVD's for $29 and till this day... 12/11/2013 I have not received a refund or a resolution from a person. All I receive is an email stating that they will follow up within 48 hours. Please do not buy anything from tippr.com or any of the affiliates. I have read many reviews about people not receiving their orders! Stay away!
I made a purchase on the nCrowd website in June of this year. I did not receive my order or a refund. So now they've changed their name to BoomStreet so they can prey on more unsuspecting customers thinking they're getting a deal. Buyer beware! It's a scam!
I wish I had seen this site before I ordered anything from these scam artists! Items were never received, some were the wrong color & sizes, some items didn't have my shipping address but they billed me anyway and the orders are just floating some ware! Worst was they didn't tell me the some items were coming from CHINA. I don't want to return them to China as it would cost a fortune in shipping! They won't take them at their headquarters so I'm stuck with them and out a whole lot of Christmas money and gifts! They're customer service is a real joke! They really don't want to be bothered! They won't even attempt to cancel the orders that I haven't received but were billed for or even try to locate them. I'm hoping to have better luck with PayPal & my credit card company.
I ordered 13 automatic soap dispensers. Three of them did not work. The website had no name or contact for the company I purchased from. I sent the defective dispensers with a letter using the return address on the box. The company seems to be MIA! I sent an email to Tippr asking for thier help. NOTHING! In todays economy I have to concede to a 48.00 loss. That really sucks! I will not use this website again and I suggest you don't either. They have one star from me because my review will not post with out clicking on one!
I have bought several vouchers from this site that I can ever seem to even get scheduled for. Tippr customer service will not even answer multiple emails to address the issue. I am being forced to go to my bank next week and report these charges as fraudulent as if I cannot even get a call back, I will have to assume these deals are fraudulent. I don't care what kind of deal they are having, what kind of savings, please save your money as ultimately it will not be enough! You'll get nothing.
I was first a customer of dealfind and team buy and now Ncrowd. I have had difficulty with the vouchers that I purchased and asked for a refund to my credit card as I already had 28.00 in store credit and then when I tried to use my last voucher they would not accept so I had to pay cash. I asked for the reimbursement of 48.00 and I get this response.
"Thank you for contacting BoomStreet. We recently acquired the rights to the name and email database of this company. Unfortunately, the company as it previously existed is no longer in business.
We did not receive the revenues or any transaction data in regards to your purchase. I sincerely wish there were more we could do to help!"
Blake
Customer Support
I am so done with rip offs and scams where the customer loses their money every time and receives no service. At least Groupon and Wagjag are upstanding businesses and will reimburse the customer no matter what!
I have only just found out that NCROWD are no longer! They owe me money and i am livid that i cannot find out how to get this back. Can anyone advise as im in the uk.?
I too am a merchant dealing with nCrowd. They stopped making payments for July and August. Every time I email them their response is that they are sending my request to accounting. Are they still in business? I will be sending my clients back nCrowd and no longer accepting voucher. Burned by Dealathon, TeamBuy and now NCrowd. Tired of this non sense. How will small business survive like this?
Awful experience. Bought a voucher for a massage at a company trading in the prestigious area of Harley Street, London. I was subsequently treated by a trainee who had been in their company for 2-day! She was totally and utterly useless and I may as well asked the cashier at Sainsbury Local to rub my shoulders while I was checking out my goods!
Having left the massage early, to save everyone embarrassment, I then proceeded to write to nCrowd to explain my awful experience and demand both an appropriate refund as well as their comments as to how they are going to deal with the company. Not an ounce of professionalism came from my contact with them. They have no experience whatsoever and I wish anyone who feels that this company is worth purchasing from, to hold back and consider one of the more 'ethical and professional' suppliers to the voucher/discount trade.
You have been warned. Don't cry if you still think they are offering legitimate deals.
Worst company to ever deal with. They don't do any follow up with the companies they refer you to, don't care if you never receive the item, and most importantly, waste no time in taking the money out of your account.
I will never order from again. They take the meaning of an online complaint to a whole new level. You should always remember... you get what you pay for... with this website, you don't get what you paid for. Just another way to scam honest people out of money.
If I could give ZERO stars I would! This company is a SCAM! I bought 2 tickets to Paris and when I tried to redeem them they said that they sold the company to a new owner and can't validate them now! I can't get my money back from the bank because its past the 90 day period! I am so upset! I can cry! I am pursuing legal action! If you are interested in participating contact me!
I called because on of the led lights was not operating properly. Within a few days my problem was solved with a note saying that I would receive a replacement. Such prompt customer service is a rarity so I recommend ncrowd for purchases of items they market.
Answer: They are still in scamming business - yes - they sell, but do not ship anything! Do not buy
Answer: No bankrupt. Just name change scam. They do this just about every year when they screw people... they just change their name. We are working on looking into getting them involved in the Federal Trade Commission here in the United States. What have you got over there? Some sort of government organisation?
Answer: Contact the Retail Ombudsman. This is a new service and you can lodge your complaint with them online. If you paid for your items by credit card you should be able to claim the monies back via your card provider. Hope this helps.
Answer: As others have suggested here, ask your credit card company for a chargeback as soon as possible. Explain to your cc company that nCrowd is now in foreclosure and isn't selling any more goods or services. Therefore, any unused store credit or vouchers are now useless. I wouldn't bother to wait for nCrowd to resume selling deals again. You could also send your cc company the information about the foreclosure (see the link below) to support your claim. Also, your cc company will likely request proof (e.g., emails with the merchants or the names of the merchants you have spoken to on the phone) that the merchants were unwilling to honor the vouchers. I was able to get a chargeback by doing the above. Perhaps you could ask PayPal for assistance if you used it to purchase the nCrowd deal. https://www.linkedin.com/pulse/ncrowd-forecloses-leaves-trail-bad-taste-albert-s-bitton
Answer: Did you use a credit card to purchase?
Answer: Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!
Answer: When I got the shaft from this company, I complained to the Better Business Bureau, and asked my state's Attorney General for help. Then nCrowd responded quickly.
Answer: Dear Kath, NCrowd went bankrupt and were taken over (or renamed themselves) BoomStreet. Boomstreet said they would send me a refund but never did. I and a number of others posted warnings on SiteJabber about BoomStreet but these were removed due to "lack of evidence". Now BoomStreet has gone bust after taking more money from people - see BoomStreet.co.uk. This means that small creditors are at the back of the que, don't hold your breath! I would discuss this with your credit card company, that's your best hope. Best Regards, David
Answer: I wish I could tell you, all I know is do not accept a credit to their site. Maybe complain to your credit card company regarding their fraud?
Answer: They are Boomstreet now. Filed bankruptcy and changed their name. That way, they can keep all of the money they have collected from buyers and not send the merchandise. Merchants that do send merchandise on behalf of newly named Boomstreet WILL NOT GET PAID. I recommend finding Boomstreet online and sending them relentless emails demanding your money back. Don't let them keep your hard earned money! Feel free to answer back with updates. Good luck!
nCrowd has a rating of 1.7 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with nCrowd most frequently mention customer service, credit card and tracking number. nCrowd ranks 251st among Daily Deals sites.
Hi Tamlyn, My name is Carl and I'm a manager with nCrowd. I'm so sorry to hear your recent purchase was delayed. I can assure you this is not the norm. Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!