HotelingReviews 453

I have booked and paid for hotel booking 3 nights at Hongkong for new year count down. I received all booking confirmation and brought it together for check in but i was being informed that no booking for me. Hotel staff help me contacted GTA (another travel agency where hoteling dealing with) told me that my booking has been cancelled in July. GTA refused to pay responsible to this case. I was forced to re-book the hotel on the spot which cost me double than the amount i booked previously. I am still finding way to get my refund! Please share if anyone manage to get refund. Thanks!

Made booking thry hoteling website in April paying almost US $ 2650 for 4 nights stay at Marina Bay Sands Singapore from today 28th Dec to 1st Jan 2017. When the couple arrive at hotel with the voucher- they say there is no such reservation at all and nothing can be done. Is there any way to obtain refund for payment made where no services is offered.

Sir we booked two rooms in the month of April 2016 through hoteling.com in hotel redison blu Ahmadabad check. In date is 24 jan 2017 check out 29 jan reference number is ******* and ******* but today when we called for conformation in hotel they are telling us u have cancelled our room in the month 18 July the hotel cancelation num is XTL AE2 *******. We have already paid the amount through credit card the amount is ******* rupees. So pls give us explanation and information why u have Cancelled our rooms without intimating us. and conform our rooms as soon as possible or else we will take legal action against u. And pls give us reply of this email as soon as possible. Pls find the attachment copy sir we are big problem form kindly reply soon

Booking Ref-******* and *******- I had booked a holiday for three nights through Hoteling.com on 1st. May, 2016 for my stay (2 rooms, three nights) at Luxor Karnak, Luxor, Egypt from 27-30 May, 2017 (booking confirmations enclosed). Got to know after contacting the Hotel that reservations not made.

On further enquiry, it got revealed that Hoteling.com under the 'lowcosttravelspain' has got into liquidation. I further got to know that 'Finbarr O'Connell, Henry Shinners and Colin Hardman of Smith & Williamson LLP and Lane Bednash of CMB Partners UK Ltd were appointed as joint administrators of lowcostholidays on 21 July 2016 by order of the High Court in London'.
Full Money misappropriated and nothing returned. Court appointed administrators are silent and have not returned a penny!
Please help.
Debajyoti Deb.

My girlfriend and I decided to go to Florida. When we got to our hotel to check-in, the clerk informed us that the room has been cancelled. In shock, I knew we got scammed because I never got a refund or any money back. I had to pay twice for our hotel and it was total bull$#*!. We did not save up for that extra $500. I DO NOT RECOMMEND. Shame on you Hoteling for scamming people. So for those people wanting to travel, you're better off finding the actual hotel website for secure booking.

We made a booking through hoteling.com, in March 2016, for a holiday in Jan 2017. At first we found it unusual that they withdrew the money immediately. Not thinking much of it, last night we decided to extend our holiday stay. So, when we rang the hotel, as you would of guessed. NO BOOKING DONE AND MONEY GONE! To say I'm angry is an understatement. My family are very disappointed, due to the fact our whole holiday(like other people on this review site) has been destroyed. Destroyed, because for my wife and I to save up that amount of money, will take us a long time. In other words, not in the foreseeable future. Frustrated, angry and sad for my loved ones that I was to take away. My only hope is that these thieves are made to account, for all the heartache they have caused to not only our family, but all the families here. Trying to see the light!

I booked through them only to find out that they quoted me a lower number regarding resort fees. When checking out of my hotel, I discovered that the fees were much higher than I had on my hoteling.com confirmation printout. Hoteling.com wouldn't make good on their mistake. I had to involve my credit card company in this dispute, only to hear back that hoteling.com said this mistake was my fault... I should have researched resort fees in another state before I booked through them. Uh, I'm sorry, HOTELing.com, I thought your name sort of implied that you're in the business of knowing hotels. I'm not. That's why I came to you to book. My big mistake.

I booked a hotel room with Hoteling.com (via Trivago) because they claimed to have the lowest price. I found a better price from a competing company and cancelled my order. I received a cancellation confirmation from Hoteling.com however after a couple weeks, I was never refunded my money. When going to their website (Hoteling gets redirected to LowCostHolidays) I see that they are out of business. Thank goodness I was fortunate to have booked elsewhere since others are reporting that they did not actually book the rooms for them, but instead took their money.

Shame on Hoteling/LowCostHolidays for taking people's money, and Trivago for not monitoring and doing enough research on them.