Has anyone ever gotten a refund from hoteling? I just found out myself that my reservation was cancelled and have no email whatsoever to at least use.

Question

Missy G. · Accepted Answer

I did but it took me calling every other day to follow up on it. Those people are the worst and have terrible customer service. But I did send an email threatening to have my lawyer look into the company and attempt to collect and they responded and gave me my refund. I don't think this is a legit site. NEVER USE THEM!

vaida A. · Answer

No

Jasmine W. · Answer

I have gotten my money back from them, took a lot of harassing and calling around, but they finally got it done it took about a month or so. So you had to experience that!

michael s. · Answer

I got a refund after a lot ( months) of dicking around. Third party party companys are a scam. I cancelled a hotel. Then they gave me the wrong company. Then i chased Hoteling after numerous hits, they finally' as a give of faith' gave my money back. My first ever scam so lesson learned. Only ever deal direct with hotel NEVER EVER use a third cheaper deal company they are all in dodgy countries and alway get a reciept of payment with a booking number. Or you will be screwed

Luna K. · Answer

Try to email them directly!

L L. · Answer

I did receive a refund after they couldn't confirm or finalize my booking. They corresponded by email. Try onlineanswers@hoteling.com

Andrea T. · Answer

We were lucky and got our money back from our credit card company after providing quite a bit of proof of transactions. I can't belief this ruthless mob are still trading and ripping people off.

Cb J. · Answer

I went directly to my bank and filed a fraudulent claim. That's how i got my refund.

Joe B. · Answer

Like some folks above, We got a refund from our credit card company; however, we had to find another, more expensive hotel at the last minute, and pay the difference. About $300 extra as I recall. I worked with Hoteling for a few weeks after this incident, then they simply stopped responding. STAY AWAY!

Joanne T. · Answer

Yes i did received the refund but you have to follow up closely with them by calling their cust service hotline. I waited for 2 weeks after the cancellation, but no sign on refund. So i called up to escalate them. After that I have my refund. Imagine I need to make international call to US for following up..

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