Has anyone ever gotten a refund from hoteling? I just found out myself that my reservation was cancelled and have no email whatsoever to at least use.

asked by My A. on 10/5/16

21 Answers
Thumbnail of user missyg3

I did but it took me calling every other day to follow up on it. Those people are the worst and have terrible customer service. But I did send an email threatening to have my lawyer look into the company and attempt to collect and they responded and gave me my refund. I don't think this is a legit site. NEVER USE THEM!

Helpful  (1)
Thumbnail of user vaidaa

No

Helpful  (1)
Thumbnail of user jasminew13

I have gotten my money back from them, took a lot of harassing and calling around, but they finally got it done it took about a month or so. So you had to experience that!

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Thumbnail of user michaels392

I got a refund after a lot ( months) of $#*!ing around. Third party party companys are a scam. I cancelled a hotel. Then they gave me the wrong company. Then i chased Hoteling after numerous hits, they finally' as a give of faith' gave my money back. My first ever scam so lesson learned. Only ever deal direct with hotel NEVER EVER use a third cheaper deal company they are all in dodgy countries and alway get a reciept of payment with a booking number. Or you will be screwed

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Thumbnail of user lunak

Try to email them directly!

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Thumbnail of user ll531

I did receive a refund after they couldn't confirm or finalize my booking. They corresponded by email. Try onlineanswers@hoteling.com

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Thumbnail of user andreat45

We were lucky and got our money back from our credit card company after providing quite a bit of proof of transactions. I can't belief this ruthless mob are still trading and ripping people off.

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Thumbnail of user cbj

I went directly to my bank and filed a fraudulent claim. That's how i got my refund.

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Thumbnail of user joeb172

Like some folks above, We got a refund from our credit card company; however, we had to find another, more expensive hotel at the last minute, and pay the difference. About $300 extra as I recall. I worked with Hoteling for a few weeks after this incident, then they simply stopped responding. STAY AWAY!

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Thumbnail of user joannet15

Yes i did received the refund but you have to follow up closely with them by calling their cust service hotline. I waited for 2 weeks after the cancellation, but no sign on refund. So i called up to escalate them. After that I have my refund. Imagine I need to make international call to US for following up..

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Thumbnail of user dannys39

A: just like me and many others, you probally are screwed in this case... It is a shame that they are still busy scamming

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Thumbnail of user dianay6

My Travel Insurance would not cover this claim, of course! But if you made you payment through a Credit Card the bank should reimburse the full amount.
Luckily mine was paid via credit card and my bank covered the whole amount, process took six weeks.
Good luck

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Thumbnail of user fabiolag2

We did but not our original deposit, they took out some fees and you get like $85 bucks less.

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Thumbnail of user lyndan2

We received a refund from our credit card provider, a huge relief. Hoteling are thieves! Still advertising and taking people's money knowing they were going under.

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Thumbnail of user irenel20

Sorry no money refunded from them.

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Thumbnail of user shabanam

I didn't get it from Hoteling.com but I filed a dispute with PayPal and got my $ back.

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Thumbnail of user danh82

Contact your credit card company right away. When I realize they were a scam I did cancel my reservation and get a refund. I did have to pay a $50 cancellation fee. I realized they were a scam outfit after waiting a week for the hotel I had booked to confirm the reservation and was getting the runaround from hoteling. If you don't cancel at least 7 days prior to your arrival they will not give you any refund at all, it's all in their disclosure.

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Thumbnail of user amys122

No, my credit card stopped payment

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Thumbnail of user lisap78

Hoteling only gave me a refund after the hotel refunded them. I will never use them again and do NOT recommend this firm.

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Thumbnail of user alisons18

Yes, I did receive a refund. I emailed them using all email addresses listed on their website.

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Thumbnail of user emn1

No. Hoteling is a scam. They book you the hotel & cancels it after you proceed the payment. Unfortunately, it happened to my girlfriend and I during our vacation in Florida. Sorry to all of us who got scammed.

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