Hi
I'm still waiting for my refund and they haven't come back to me with my email of a couple of days ago. My advice is still don't use this company.

My advice is don't use this company. 'Legal' scam website.

Hi. If you come intact the company by email they will give you your booking number. Then log into hoteling and you can manage your reservation. Call the hotel and see if they have your reservation. If no reservation email hoteling and ask for a refund based on no room reservation. I did s receive my refund for two rooms

Email them at onlineanswers@hoteling.com is better.

Worst customer service... neve go with them.

After 50 days of waiting for the hotel to get confirmation we cancelled and now have been waiting for 10 days now for a refund/cancellation money which cost me $96 don't touch them it is a scam

Do not use this company. I didn't see one positive review. Our credit card company is investigating them, too.

Listen to the reviews and run far away from them. Cancel your credit card transaction if possible. These guys are trying to look like Hotels.com. They are located overseas and use some third party vendors in their operation who seem to make their own policies. Their policies, financial and otherwise, are not the usual you'd expect from Travelocity, Hotels.com, etc. We are still in dispute with them over undisclosed fees, etc. Our credit card company is investigating it... looks like we'll win. There are good companies out there. Personally, I have never had problems with Travelocity, Expedia and Hotels.com. Good luck my friend.

No. I got my money back finally, but I would be shocked if they ever once actually booked a room for someone.

Hello! They actually cancelled my reservation after not getting any warning. I was told that the hotel didn't confirm the room. They promised to refund the full amount within two-three business days... we'll see.

I phoned the number +1 888 999 7710 spoke to Vira she has forwarded my confirmation and cancelled my duplicate booking. Refund was received before the 5-7 days quoted to me. I have not checked with the hotel that my booking was received but this was an extension to an existing booking that I know the hotel had received Good luck

Read my review, if you can cancell t, or wait they will cancell t the last minute to put up in difficult position, then to tell u sorry we will refund your money, as if is only money issue

There are lots of other company... but never deal with this one...

I did get a confirmation number - and I checked with the hotel and it is actually real. But, I cannot confirm that its actually a prepaid reservation because its not my reservation - its some third party vendor from Spain. I actually expect one of two things to happen. 1. Its a real reservation but it wont be prepaid when I arrive or. 2. They cancel it at the last minute and leave me out in the cold. So, what I have done is make a cancelable reservation with a normal site. If the room is there - I cancel it. If not, I use my back up reservation and go through MasterCard for the fraud.