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COACH online system is so messed up. I ordered a bag for an important anniversary and they couldn't deliver as promised and it totally screwed my plans.
I booked a hotel in Myrtle beach for my family, and clearly mentioned 2 adults and one kid. But they sent the booking for only one adult. I requested them to change, but they are saying they cannot do it before 7 days of arrival. Hopeless site. Not sure why trivago is entertaining them. They do not have a direct number to call also. What a pity!
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Hello Sireesh,
Please accept my sincere apologies for what has happened here. Unfortunately we can make any changes on the booking up to 7 days before arrival day, however I would like to investigate the issues you’ve outlined here. Please contact us on customerservices@hoteling.com and one of our agents will look into this case for you.
Once again I’m really sorry for this situation and I hope everything will be sorted out for you.
Kind regards,
The Hoteling Team