Food always arrives over an hour late. How is GrubHub still a business, they don't do the one job they have right.
A CEO who threatens employees over what they think is right? He and his business have no place in a free society.
If you like the flavor of Hitler style bigotry then you should order from here. I'll personally never bring my business back.
Third X in a row they did not call to let me know they had delivered. My food sat on the porch and got cold. Will not use Grub Hub again.
They added $2-$3 per item over restaurant prices, Delivery fee, tip for driver plus a stupid processing fee?! Will never use Grubhub/"grubyour$"
Did not deliver almost $20.00 worth of food, yet charged for it. Their "Contact us" site is a joke. Do not recommend.
I much prefer to order directly from the restaurants. With grubhub my orders are often marked up cost-wise and very, very late.
Horrible - absolutely horrible! This time was the last straw - I will NEVER AGAIN order food through Grubhub.
Ordered ahead (8:45am) for a restaurant that opened at 10am, for a modest-sized order to be delivered by noon (12pm). Should have been plenty of time, and according to the restaurant food was ready on time for pickup. About then, GH updated their delivery time to 12:10pm. Unfortunately, the order wasn't picked up until 2pm, and finally arrived TWO AND A HALF HOURS LATE - stone cold.
COMPLETELY THE FAULT OF GRUBHUB, but unfortunately I bet a lot of restaurants get blamed and suffer poor reviews because of situations just like this - adding insult to injury, as GH takes 30% from the restaurant on top of the fees they charge you! Robbery.
If you want to wait 2+ hours for food, then Grub Hub is the service for you! Don't do it, just pick up, would be hell of a lot faster!
So I feel these people taking out money a month is just fraud and I'm pissed! Yes I called my bank they are taking care of it! Thanks for nothing!
I bought gift card never worked never got money back. Do not order from grub hub. They need be shut down.
Sometimes, your food just doesn't come. And when it does, expect rude and unhelpful customer service. I'm done ordering from grubhub.
Left out an item from a place that ordered immediately but guess what, they can't deliver it. That's it for them.
The CEO is a typical liberal who preachers tolerance but has none himself. I hope he's sued for all he's got.
An employer trying to force his political views on his employees is disgusting and illegal. I will never use them again.
I love socialists criticizing capitalism, then watching them wriggle when they realize capitalism is feeding their family. Never ever grub hub
Tried this business for the first time and I was fairly content with the service. Wish they had a better tracker.
Our food never arrived and they refused to give us a refund. I'll never order from them again. Horrible customer service.
2 weeks in a row unable to order. Contact grubhub and no help. Have $100 in gift cards we can't use.
Overview
Grubhub has a rating of 1.1 stars from 4,555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 178th among Food Delivery sites.
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- Chicago, IL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members