It is good it is your choice to purchase this but you can consider This product has been very helpful to me and has helped me a lot. You do not need any experience in this. It is your shortcoming. It is very good. If I talk about thinking, then it is very good.
I tried Goldbelly before and the experience was Ok, but my recent order experience made sure I'll never order again. I did not get a notification when my order arrived and it sat outside my home for hours. It ruined my order.
This was the best service i get recently from such business it is a great place i am glad to be a customer
One of the wonderful enthusiasm and energy and happiness analytics in the organisation of the world and nice
Very Good Experience i would recommend this to everyone in my known. Everyone should get the experience
My one and only experience was ordering two items as a birthday gift. I ordered a week early, and one arrived on time. The day the second item was supposed to arrive, I checked on the status. It hadn't even shipped yet. Goldbelly could provide no explanation. It's now arriving a week late (remember, for a birthday celebration), and my only compensation is a small discount off a future order (which expires in a month). Never again. Don't order unless you don't care whether your item actually arrives or not.
DO NOT do business with this company if you're expecting delivery on date you requested. Shipment was sent from n.j.-miami-kentucky then finally to n.c. 2 days late. Only compensation offered was to purchase more stuff & then i would get a minimal discount. Would stay far away.
Thank you for your review. We're so sorry your order was delayed. We see it arrived one day later than the estimated delivery date. All order deliveries are subject to delays, but packages are packed with enough coolant to withstand small delays in transit. If you need further assistance or if there was any damage to your item, please reach out to our support team.
Ordered a Christmas Eve meal for my parents on 12/18, with a delivery date of 12/22. On 12/21 I noticed that the dinner had not shipped. Tried to email customer service and got an automated response that it would be days for an actual response. Checked status again on 12/22. Item had not been shipped. Tried to text, message, call and email customer service. Was told that they had turned off calls and texting and the only way to reach customer service was via email. Emailed again. Automated response received. It's now 12/26. Goldbelly took $200 from me and yet the gift I ordered was never received and I cannot reach this company. DO NOT ORDER FROM THIS PLACE!
We're sorry to see the issue that occurred with your order and that it was difficult to reach us. We see a supervisor was able to assist with a refund and credit to make up for this issue. Thank you for allowing us to make this right!
My wife and I have ordered from Goldbelly multiple times. Every other time we have ordered from them, we have been extremely pleased with the quality of the product.
However, the most recent order, which was supposed to be 75 day, wet, aged primes, ribeyes, ended up being 75 day, wet aged select steaks. They were absolute trash.
They were filled with gristle and large, thick, fat rivers. There was hardly any marbling too.
We contacted Goldbelly about the low quality of the steaks. They said that they do not take returns but that they would give us $15 off of a future order. This one order was $240. Not cheap.
We will never be ordering from Goldbelly again. They do not care about their customers. They only care about their money.
There are plenty more websites that offer high-quality prime and Wagyu steaks. Goldbelly sucks.
Hi Bryan, thank you for your feedback. Sorry to hear your were unpleased with your steaks and your interaction with our team. We appreciate your previous orders and hope you'll give us a try again in the future. If you have any questions about items before ordering, feel free to reach out to our support team with any inquiries.
My cake arrived frozen when thawed it was very dry and there was very little cannoli filling between the layers. It was such a disappointment for the expensive cake. Not worth the money. I would never buy it again.
We're sorry you were disappointed in your order. Please reach out to our support team with your order number and photos of the item and we'll be happy to assist you!
Gold Belly does a good job of screening their vendors. Everything I've received from them has tasted fresh and been delivered damage free. The cost is higher than I would normally spend but it's worth it to me I highly recommend their cakes for special occasions They are all beautiful.
Customer service is piss poor. I reached out bec I needed to alter shipping speed. Promised new date. They didn't deliver on their promise. Delivered two weeks ahead of schedule. Horrible service. Horrible experience. Will never use again!
Hi Stephanie. I'm so sorry about the issue with your order. A supervisor did take a look at the issue, and this is not how we normally handle things. Feel free to respond back to the email that was sent your way in June if you'd like to receive some additional assistance.
I ordered 3 pies from Goldbelly 3 weeks before the holiday. The were not delivered until 2 days after.
I looked into it futher and saw that the pies were not sent until Monday, giving the pies about 2 days to get to us. I complained 3 times and heard NOTHING back
Thank you for your review, our team has followed up with you to further look into the order issue.
Ordered pizzas. Got them today and packaging was horrible and 3 pizza's were smashed on one side. My mom ordered lobster rolls and soup. The buns were a joke about a inch wide. Wrote customer service and all Seth had to offer to me was it looks right in the pictures you sent. Buyer beware customer service doesn't care. Should of never strayed away from my taste of Chicago for my pizza's. Sad that between the two orders we spent over 200.00
Thanks for your review. A manager has reviewed your orders and tickets. It does look like everything arrived in tact and on time! We do acknowledge some things may get a little tussled in transit, which is normal for items going through the mail. All items in your orders were still in tact, cool to the touch and good to enjoy! We're sorry to see you did not enjoy your experiences with us. We do hope you give us another shot with the coupon codes we offered you in your interactions with our agents!
I ordered 2/12 for a 2/24 delivery. Today is 3/2. It has not left the vendor. I have had to email multiple times and keep being told it will ship, but hasn't shipped. If you need something delivered at a specified time- this is NOT your vendor. Would not use again.
Horrible. They sent me the wrong product and will assume NO responsibility for it. They don't care—and won't accept food returns. The pictures I sent clearly show a product that I didn't order…the receipt showed wording describing what I DID order, and the picture of the item in the box was something entirely different.
So I'm stuck paying for a lower priced item that I never ordered.
They are 100% wrong—and could literally care less.
Thank you for your review. We're really sorry you did not enjoy your order. We did double and triple check the quality of the product you received with the shop ordered from, and we can assure you that the correct product was received. We appreciate your honest feedback, and we hope you give Goldbelly another chance for your next event.
I ordered three identical meals from Gold Belly. All 3 of them were packed improperly, broke open, and contaminated the rest of the food making it inedible. One of the boxes leaked out all over my floor. Gold Belly refuses to accept responsibility and provide a refund or accept the credit card dispute. In fact they are continuing to fight the dispute with credit card company saying there is nothing they can do.
Hi Jon,
Thanks for reaching out. We're really sorry for this experience and would surely like to make it right. Our team was not aware that your order was damaged upon arrival, as we were not notified. When our team noticed a dispute on the card, one of our agents immediately reached out to further assist. Because a dispute was made with your credit card before you reached out, this is why it is taking longer to resolve the issue. We would have been happy to help, but there was no communication about the order damage until our team reached out about the dispute. In the future, please reach out to our team at support@goldbelly.com so that we may quicker assist you. If a dispute is made before contacting our support team, it can lengthen the process in getting you a speedy resolution.
We'd be happy to explore some resolution options if you're able to withdraw the dispute from the bank. Please follow up with the team member who has been assisting you if this is the case. Thanks for you giving Goldbelly a try, we do hope we can make it right.
Best customer service, all around lovely product, would definitely purchase from here again! Buying gets easier when there are professional experts to help in choosing the right product.
Thank you for your feedback!
Make sure you read all the fine print. They require an adult signature to deliver but you have no idea when they will so you either stay home all day or you have soup. Was a gift. Very disappointed. Good idea very poor execution. Looking for better providers
My sister and I have ordered for our parents from different vendors at least 4 times during pandemic. Awesome choices that spoiled them at a tough time. Delivery as promised. This service has literally transformed gift giving for us- stellar products worth sending.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via support@goldbelly.com if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at support@goldbely.com Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at support@goldbely.com and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbelly has a rating of 4.1 stars from 25,798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Goldbelly most frequently mention perfect condition, customer service and time delivery. Goldbelly ranks 1st among Food Delivery sites.
Thank you for your review. We're sorry to see there was an issue with your order. We see you reached out to our support team and we were able to make it right. We hope you give us another shot in the future!