Goldbelly

Awful, terrible, do not use their service! I ordered very expensive shortbread cookies ($65 for 9 cookie bars) and did not notice the apartment number did not get populated. Received notification that it was out for delivery and then nothing. I had to go onto the tracking site to find in the notes it said no apartment number returned to sender. Their response? We'll give you a one time 50% off to resend the same product to the correct address. No thanks. They couldn't contact me for the apartment number?! Wow. Do not do business with people like this.

I ordered the Dubai Chocolate Bar from Knipschildt Chocolatier on Goldbelly after reviewing the listed ingredients on their website, which showed no artificial dyes or preservatives. When the product arrived, the actual label revealed it contained FD&C Blue 2, Yellow 5, Yellow 6, Red 3, and potassium sorbate—none of which were disclosed online at the time of purchase. I immediately contacted Goldbelly, but received no reply from management. Interestingly, after raising the issue, I checked the same product listing again and saw that the website had been quietly updated to include the missing ingredients—clearly validating that my original complaint was justified. Although they eventually refunded me, the issue isn't about the money. It's about transparency and trust. Many customers make decisions based on ingredient disclosures, whether due to allergies, health concerns, or personal values. Goldbelly failed to provide accurate information and only corrected it after being called out—without any acknowledgment or apology. This kind of behavior is unacceptable from a national food platform. Consumers deserve honesty, especially when it comes to food safety.

It is good it is your choice to purchase this but you can consider This product has been very helpful to me and has helped me a lot. You do not need any experience in this. It is your shortcoming. It is very good. If I talk about thinking, then it is very good.

I tried Goldbelly before and the experience was Ok, but my recent order experience made sure I'll never order again. I did not get a notification when my order arrived and it sat outside my home for hours. It ruined my order.

This was the best service i get recently from such business it is a great place i am glad to be a customer

One of the wonderful enthusiasm and energy and happiness analytics in the organisation of the world and nice

Very Good Experience i would recommend this to everyone in my known. Everyone should get the experience

DO NOT do business with this company if you're expecting delivery on date you requested. Shipment was sent from n.j.-miami-kentucky then finally to n.c. 2 days late. Only compensation offered was to purchase more stuff & then i would get a minimal discount. Would stay far away.

My one and only experience was ordering two items as a birthday gift. I ordered a week early, and one arrived on time. The day the second item was supposed to arrive, I checked on the status. It hadn't even shipped yet. Goldbelly could provide no explanation. It's now arriving a week late (remember, for a birthday celebration), and my only compensation is a small discount off a future order (which expires in a month). Never again. Don't order unless you don't care whether your item actually arrives or not.

My wife and I have ordered from Goldbelly multiple times. Every other time we have ordered from them, we have been extremely pleased with the quality of the product.
However, the most recent order, which was supposed to be 75 day, wet, aged primes, ribeyes, ended up being 75 day, wet aged select steaks. They were absolute trash.
They were filled with gristle and large, thick, fat rivers. There was hardly any marbling too.

We contacted Goldbelly about the low quality of the steaks. They said that they do not take returns but that they would give us $15 off of a future order. This one order was $240. Not cheap.

We will never be ordering from Goldbelly again. They do not care about their customers. They only care about their money.

There are plenty more websites that offer high-quality prime and Wagyu steaks. Goldbelly sucks.

My cake arrived frozen when thawed it was very dry and there was very little cannoli filling between the layers. It was such a disappointment for the expensive cake. Not worth the money. I would never buy it again.

Customer service is piss poor. I reached out bec I needed to alter shipping speed. Promised new date. They didn't deliver on their promise. Delivered two weeks ahead of schedule. Horrible service. Horrible experience. Will never use again!

I ordered 3 pies from Goldbelly 3 weeks before the holiday. The were not delivered until 2 days after.
I looked into it futher and saw that the pies were not sent until Monday, giving the pies about 2 days to get to us. I complained 3 times and heard NOTHING back

Ordered pizzas. Got them today and packaging was horrible and 3 pizza's were smashed on one side. My mom ordered lobster rolls and soup. The buns were a joke about a inch wide. Wrote customer service and all Seth had to offer to me was it looks right in the pictures you sent. Buyer beware customer service doesn't care. Should of never strayed away from my taste of Chicago for my pizza's. Sad that between the two orders we spent over 200.00

I ordered 2/12 for a 2/24 delivery. Today is 3/2. It has not left the vendor. I have had to email multiple times and keep being told it will ship, but hasn't shipped. If you need something delivered at a specified time- this is NOT your vendor. Would not use again.

Horrible. They sent me the wrong product and will assume NO responsibility for it. They don't care—and won't accept food returns. The pictures I sent clearly show a product that I didn't order…the receipt showed wording describing what I DID order, and the picture of the item in the box was something entirely different.
So I'm stuck paying for a lower priced item that I never ordered.
They are 100% wrong—and could literally care less.

I ordered three identical meals from Gold Belly. All 3 of them were packed improperly, broke open, and contaminated the rest of the food making it inedible. One of the boxes leaked out all over my floor. Gold Belly refuses to accept responsibility and provide a refund or accept the credit card dispute. In fact they are continuing to fight the dispute with credit card company saying there is nothing they can do.

Best customer service, all around lovely product, would definitely purchase from here again! Buying gets easier when there are professional experts to help in choosing the right product.