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Goldbelly has a consumer rating of 4.85 stars from 15,658 reviews indicating that most consumers are generally satisfied with their purchases. Goldbelly also ranks 1st among Food Delivery sites.
Gold Belly does a good job of screening their vendors. Everything I've received from them has tasted fresh and been delivered damage free. The cost is higher than I would normally spend but it's worth it to me I highly recommend their cakes for special occasions They are all beautiful.
See positive reviewsI usually order from Just Bagels but my credit card was being glitchy on their site so I tried using Goldbelly. Ordered a dozen everything bagels which came from H&H. The order was correct but the bagels took 4 days to get here, apparently weren't fresh when packed and taste nothing like H&H bagels that I have gotten before. Even the coating was different. I am attempted to contact Goldbelly without success. No refund going on here. They are dishonest and will never deal with them again.
See critical reviews
They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
The have not answered my email in over 4 days so I would say not very likely
Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at support@goldbely.com Thanks!
Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at support@goldbely.com and we'll help you! Eat Well & Prosper! Capt. Goldbely
Their add on Facebook and the ease of placing an order to be sent to another address as a gift.
Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via support@goldbelly.com if you have any questions. Thanks!
Hi Lisa! all of our products are prepared fresh and sent directly from the restaurant/food shop you ordered from. All of the quality control or any other issues are covered by Goldbely, so if there are any issues you should just reach out to us directly at support@goldbely.com. Thanks for exploring with us!
Have to recommend against it. Not worth the price for what you get (2 small frozen pies). Not worth the packaging materials that have to get thrown away (big styrofoam). Joes in NYC rocks, but this doesn't taste like the real thing. Maybe it's the freezing / reheating process - don't know, but it's not worthy.
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
Goldbely launched in 2012 and went through San Francisco based based Y-Combinator. We have been named one of Time Magazine's Top 50 Websites and received numerous accolades over the history of our business. We are an A+ Better Business Bureau accredited business- you can view our page here: http://www.bbb.org/greater-san-francisco/business-reviews/gourmet-shops/goldbelycom-in-san-francisco-ca-459441
Thank you so much for sharing this awesome photo! We're so glad you had a great experiencing ordering. McLoon's Lobster is always a great way to go for lobster rolls!