Everything went great. My Carlos' Bakery Cake Assortment arrived on time and it was delicious! Well worth the price. I've already recommended your services to many of the people I know. I will definitely be ordering again also!
Arrived on time! I added an egg wash to the raw lobster pot pie dough before placing in the oven. They baked beautifully and tasted home made. My Valentine LOVED them. Excellent purchase from start to finish.
As usual, the meat pies showed up when scheduled, still solidly frozen, and securely packaged. They also tasted great. There was also enough dry ice left for me to play with for an hour or so. We old folks have to find our fun where we can.
Very friendly service, helpful, accurate, professional. So easy to deal with, and made me comfortable that even though the product was perishable, everything would be ok. Liked getting the tracking email.
Options were good. We were given a delivery date and then got word that the package would arrive three days earlier. That happened to work out well, but I guess in some cases, especially with perishable food, it could have been a problem.
Food was nice, portions were small- never could have fed 12, it fed 8 adults. Maybe 12 toddlers... very pricey for what it was though. Ironically, days after I purchased lobster rolls they went on promo 35% off. That's a way fairer price.
I ordered four dozen bagels. They arrived two days late and one third had started growing mold. I imagine this was due to being wrapped in plastic (no air circulation) and sitting in a hot vehicle for 48 extra hours. Nearly impossible to contact customer service. Too bad because the bagels without mold were very good. Not the way I wanted to present a gift.
Imo's and Shake's showed up on time. Shakes chicken was good. Expected hotter flavor since ordered Rambo. Mac and Cheese I really liked. Haven't tried Imo's yet. I used to live in St. Louis excited about pizzas. Kinda scared they look like store frozen pizzas!
Cookies had a great taste but unfortunately they seemed quite stale. It was disappointing considering the price for cookies. I'm sure they would have been much better if when they were made they shipped and were delivered all within just a few days.
Would give zero stars if possible. Ordered Cuban Sandwiches from Versailles in Miami. Meats and cheeses got there thawed and hot, considering is ham and pork they were not fit for consumption. Goldbelly acted like they have no control over the situation and refused to give me a full refund. Only a credit to once again use their substandard service. Needless to say I have launched a complaint through BBB, beware of this company or it will be an expensive mistake.
Lied about shipping date. Was suppose to arrive on my anniversary. It will not so I reached out was told they would refund for store credit. I mentioned I would not be shopping there anytime soon, if they could just refund my card. He came back and said they couldn't do anything after all. I said that is not fair to go back on your original offer. He goes back and then comes back and only offers half store credit. Total BS if you ask me. Will never buy from them again
Thank you for your review. We're sorry to see your order was delayed. Per the perishability of the item and the day of arrival, a half credit was put on to your account after review. Thank you for giving Goldbelly a try and reaching out to our team.
Actually got my notice before they were able to help. One thing I'd like to say about order- a gift. My friend said delicious but all frosting pretty much melted and he did not get the pistachio or apple fritter promised in order
First time using the service. Sent a strawberry-rhubarb pie coast-to-coast, from Two Fat Cats in Portland, Maine to California.
Recipient stated the pie arrived "in perfect condition and was extremely well packed".
Many thanks!
Amazing steak sandwiches. Did not think they could be duplicated after being cooked, packaged and sent across the country. I ended up eating them both, my husband was out of town, and they were SO GOOD> like i remember from south street philly. Will have to do again, maybe i will share this time :)
Everything went well! The food was still deep frozen, and arrived exactly on schedule. I needed assistance, which was provided in no time by a friendly customer representative. I will be back for more.
Delivery was right on schedule. The products are amazing. As a Brooklyn (Williamsburg) born gal now living in Texas your products no only tasted fabulous & were of superior, but it brought me back to my childhood.
The first package was never shipped, so I contacted customer service. Katie was able to proactively handle a bad situation and made it right. I have already referred two new customers (they get theirs Friday in Ft Lauderdale).
So fair it's been very good. We only tried the sausage with potato and cheese which were awesome. Still have the other 3 to try. I love it that women own and operate the company. I'm sixty and remember getting turned down for positions because of my sex.
I've had 4 orders with you now. Everything has been delicious, packed so it arrived in great condition and delivered promptly. I recommend you highly to others and will be ordering on a regular basis.
Excellent service. I've sent 2 deliveries as gifts and both recipients LOVED their packages. We ordered a package for ourselves and love it, too. Easy to purchase, great communication. Can't wait to order again!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via support@goldbelly.com if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at support@goldbely.com Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at support@goldbely.com and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbelly has a rating of 4.1 stars from 25,798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Goldbelly most frequently mention perfect condition, customer service and time delivery. Goldbelly ranks 1st among Food Delivery sites.
Hi Food Lover!
We're sorry to see this occurred with your order. We've double checked your account and interactions, and it appears you've been credited back for this order. We appreciate your feedback and allowing us to make it right. We hope you find something else great to try with Goldbelly in the future!