The first package was never shipped, so I contacted customer service. Katie was able to proactively handle a bad situation and made it right. I have already referred two new customers (they get theirs Friday in Ft Lauderdale).
So fair it's been very good. We only tried the sausage with potato and cheese which were awesome. Still have the other 3 to try. I love it that women own and operate the company. I'm sixty and remember getting turned down for positions because of my sex.
I've had 4 orders with you now. Everything has been delicious, packed so it arrived in great condition and delivered promptly. I recommend you highly to others and will be ordering on a regular basis.
Excellent service. I've sent 2 deliveries as gifts and both recipients LOVED their packages. We ordered a package for ourselves and love it, too. Easy to purchase, great communication. Can't wait to order again!
Delivery arrived on time. A friend used another service and told me about the ice cream arriving melted. Mine was packed in dry ice, so no melting. Much appreciated. I got a happy screaming call from the recipient. Could not have been better.
Everything was perfect! The delivery and packaging were just as described. The pie was outstandingly delicious. Everyone asked where we got it so they could order one too! Next time I need to get two!
I had used them once and everything was perfect. The next time didn't go smoothly at all. A perishable arrived hot instead of cold. However, their customer service arranged for a refund, so that is good in my book. I will use them again.
Everything went exactly as promised. I'm impressed it went so very well during this crazy pandemic times. I sent my son and his roommates (in California) St. Louis IMO'S pizzas (which they grew up on) and they were so excited. Thanks for a great experience. Made me the "hero" mom.
Just happy to find a site that coordinates with so many vendors across the country. My boyfriend was feeling nostalgic and homesick for some Chicago deep dish pizza from Gino's East... and you have it!
Arrived when promised. Packaging was so cleaver delivering a delicate cake that shipped in perfect condition. Delicious cake layers and the icing, just don't get me started. German Chocolate frosting, I could eat a bowl of it.
You guys rock! I live in Hawaii and it's always hard to get unique food items shipped here. My order was delayed by the shipping company and Nikki (on your staff) took care of everything and made me happy!
They came earlier than expected. My Daughter in-law loved the sentiment and devoured them all up. It was nice to be able to get them for her Birthday in remembrance when she took me to Paris last year. Thank you very much.
The cake was delicious, moist and a good size. Delivery time was ok what with the virus. I love no shipping, it helps me to order. Of course some lower prices or sales would also help me order more often. Great for special occasions. C. Engel
Lobster was fresh and delicious. It was delivered during a heat wave of over 100° and left outside for several hours, but ice packs kept it cold enough. My email questions to Hancock were answered quickly with great customer service.
Package arrived in timely manner, content was fresh and had date made attached. Very professional service and I will recommend to family and friends. Thank you for sharing your products across country.
Everything went well! I did two shipments this week. They were delicious, your communication about deliveries was excellent, and my children (the recipients) were totally thrilled. I will definitely use you again.
We have no Jewish delis where we live after moving from LA. Carmel is a wonderful place but honestly not deli stinks! This corned beef and pastrami were absolutely awesome, oh let's not forget the mustard, pickles and bread!
My sister told me how great the sugar cookies tasted and they lived up to her recommendation. They arrived fresh, individually wrapped, beautifully iced, buttery flavor, great frosting. Absolutely delicious. I will order cookies for Valentine's Day as well.
Overnight or two day shipping included with item ordered. Arrived on time and was completely frozen ( blue finger frozen :) as it should have been for lobster pot pies. We look forward to having them during the Holiday season
A rare treat here in Texas. The delivery man knocked and rang door bell and waited for me to answer. Great delivery service!
Tracking and delivery of a cake for my son, who lives in another state. Arrived on time and safely. Confident to order again because of this. Plus, he said the red velvet cake we sent was delicious! Thank you!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via support@goldbelly.com if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at support@goldbely.com Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at support@goldbely.com and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbelly has a rating of 4.1 stars from 25,798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Goldbelly most frequently mention perfect condition, customer service and time delivery. Goldbelly ranks 1st among Food Delivery sites.