My food never arrived! Now it's late and everything is closed. What a huge mistake!
I waited 3 hours to have my order cancelled NEVER USING GRUBHUB AGAIN! Door dash delivery it in 30 minutes. So pissed!
FOOD IS ALWAYS LATE AND COLD. YOUNG DRIVERS WHO HAVE NO IDEA WHERE THEY ARE GOING. THIS HAS HAPPENED MULTIPLE TIMES NOT JUST ONCE.
El servicio es muy buen pero coo dueña de restaurante usualmente recibo deliverys fuera de rango o con el fee errado
You order food at a premium amount. Then you wait for an hour and a half. THEN, they call you and say that food won't be coming bc someone else picked up the food that was meant for you. In a normal fing world, any reasonable person would just get the food remade and do what you paid them to do, but no... grubhub says your food will never be there and they refund your money... which you'll eventually get back in 3 to 5 business days. **** you guys. I'll never use your ******* service ever again.
They failed to bring the wings with the order from Buffalo Wild Wings. We had to go get the wings ourselves and Grubhub refused to refund the delivery or service fees. What was the point of getting delivery if we ended up having to go get our food? I will never use Grubhub again.
Answer: I travel for a living and have experienced the lousy service that is Grub Hub. From Philadelphia PA to Shreveport LA and multiple other cities THIS SERVICE SUCKS. There's nothing good to say about it.
Answer: Both. But he is not alone, unfortunately. He only got exposed. Millions others are working in politically intolerant places. We have to change that.
Answer: Yes, it is normal. Original delivery times are almost never met. No drivers, Lost Drivers, Poorly trained or untrained drivers.
Answer: LOL... no kidding right! How can places take 2 hours to get food to you and not necessarily at a peak time. Good luck! Hope you were able to cancel it, but wonder if it showed up in the mean time. For this reason I no longer use a card but pay cash when I get the food. Hope you've managed to eat something by now.
Answer: Never Folks keep using them Until they began to see decline in sales, they will not change
Answer: Answer: Grub Hub does suck big time. No real answer. If you like cold food, delivered late and an "oh well" customer service attitude, Grub Hub is the company you should use.
Answer: They just don't care. Company motto must be "customer comes last". They simply trying to salvage whatever market share they can before they get bought out by a superior service that actually cares about customers.
Answer: Nothing. By this inaction I would say to quit using this bad business. Go with UberEats or maybe try getting your own food.
Answer: This can be expected with a bad company such as Grub Hub. CEO gets his Chub Hub off screwing customers.
Answer: It all starts at the top. Worst management, worst operational model, worst operational supervision, worst driver compensation.
Grubhub has a rating of 1.1 stars from 4,554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 179th among Food Delivery sites.