How would you rate Grubhub?

Ally B.

California

1 review

2 helpful votes

Follow Ally B.

Unfollow Ally B.

Send Message

Share Review

Report Review

SO $#*!

November 3, 2015

Order took 2 hours. It's not that hard. Seriously.

Date of experience: November 3, 2015

Sarah g.

New York

1 review

1 helpful vote

Follow Sarah g.

Unfollow Sarah g.

Send Message

Share Review

Report Review

Womp womp

April 9, 2015

You guys won't let me change my address so I'm never using this website again it always is a hassle

Date of experience: April 9, 2015

Audra S.

Texas

1 review

0 helpful votes

Follow Audra S.

Unfollow Audra S.

Send Message

Share Review

Report Review

When driver demands a tip

April 24, 2015

I have never been so embarrassed in my life. Who demands a tip, seriously!

Date of experience: April 24, 2015

Stephenie S.

Massachusetts

1 review

1 helpful vote

Follow Stephenie S.

Unfollow Stephenie S.

Send Message

Share Review

Report Review

Steak dinner sucked

November 9, 2015

For 11.99 I got three small dry "steak tips" over an excessive amount of rice.

Date of experience: November 9, 2015

s p.

California

1 review

0 helpful votes

Follow s p.

Unfollow s p.

Send Message

Share Review

Report Review

Disappointed in their system

August 7, 2017

I have been a member since 2013.
It seems that there is zero to no appreciation of loyal customers.

Date of experience: August 7, 2017

Cash C.

Georgia

1 review

0 helpful votes

Follow Cash C.

Unfollow Cash C.

Send Message

Share Review

Report Review

Zuma sushi! Atlanta You can now order delivery directly from the restaurant.!

December 3, 2015

Zuma sushi! Atlanta You can now order delivery directly from the restaurant.!

Date of experience: December 2, 2015

Michael F.

California

1 review

0 helpful votes

Follow Michael F.

Unfollow Michael F.

Send Message

Share Review

Report Review

2 for 10 on meeting delivery, will never use or recommend...

August 1, 2014

2 for 10 on meeting delivery, will never use or recommend ever again

Date of experience: August 1, 2014

Robert R.

Illinois

1 review

0 helpful votes

Follow Robert R.

Unfollow Robert R.

Send Message

Share Review

Report Review

Stay away

January 2, 2016

Once again the food never arrived. Do not use grubhub.

Date of experience: January 2, 2016

Chad M.

Alabama

1 review

1 helpful vote

Follow Chad M.

Unfollow Chad M.

Send Message

Share Review

Report Review

Terrible service, do not use

January 23, 2016

Food ridiculously late, all kind of up charges, don't use this service

Date of experience: January 23, 2016

Karen C.

Canada

2 reviews

29 helpful votes

Follow Karen C.

Unfollow Karen C.

Send Message

Share Review

Report Review

$#*!s

November 11, 2016

Keep politics out of your stupid business. How dare you discriminate

Date of experience: November 11, 2016

Xefin L.

Bangladesh

1 review

27 helpful votes

Follow Xefin L.

Unfollow Xefin L.

Send Message

Share Review

Report Review

Aweful service and discriminating towards people

November 10, 2016

Will make sure that my family members don't use their service

Date of experience: November 10, 2016

christopher j.

Nevada

2 reviews

13 helpful votes

Follow christopher j.

Unfollow christopher j.

Send Message

Share Review

Report Review

Service unsatisfactory and sub standard

November 12, 2016

Its a simple concept, you'd think they would have figured it out by now

Date of experience: November 12, 2016

bob b.

Alabama

1 review

30 helpful votes

Follow bob b.

Unfollow bob b.

Send Message

Share Review

Report Review

Call restaurant directly

November 10, 2016

Very poor reviews by employees on indeed, low pay. Discriminatory company. Hateful CEO.

Date of experience: November 10, 2016

Z A.

Texas

1 review

13 helpful votes

Follow Z A.

Unfollow Z A.

Send Message

Share Review

Report Review

Threatening your employees for their political view... very not cool. Disgusting as well.

November 11, 2016

Threatening your employees for their political view... very not cool. Disgusting as well.

Date of experience: November 11, 2016

Robert D.

California

1 review

13 helpful votes

Follow Robert D.

Unfollow Robert D.

Send Message

Share Review

Report Review

Idiot CEO

November 11, 2016

What a stupid $#*!, fire this idiot and save your company!

Date of experience: November 11, 2016

Robert W.

Florida

1 review

36 helpful votes

Follow Robert W.

Unfollow Robert W.

Send Message

Share Review

Report Review

Cold day in hell before i use there service again

November 10, 2016

http://www.foxnews.com/us/2016/11/10/boss-tells-pro-trump-employees-to-resign.html

Date of experience: November 10, 2016

Joe G.

Nevada

1 review

10 helpful votes

Follow Joe G.

Unfollow Joe G.

Send Message

Share Review

Report Review

Grubhub is too controversial

November 13, 2016

Never do business with this company it's a bad decision that you'll regret

Date of experience: November 13, 2016

P D.

Florida

1 review

10 helpful votes

Follow P D.

Unfollow P D.

Send Message

Share Review

Report Review

Anti-American leadership of Grubhub has lost our families as customers.

November 13, 2016

Anti-American leadership of Grubhub has lost our families as customers. The end.

Date of experience: November 13, 2016

Peter H.

California

1 review

24 helpful votes

Follow Peter H.

Unfollow Peter H.

Send Message

Share Review

Report Review

Intolerant Company

November 10, 2016

CEO displays hateful attitudes towards employees with different beliefs.

Date of experience: November 10, 2016

Wilfred a.

New York

1 review

0 helpful votes

Follow Wilfred a.

Unfollow Wilfred a.

Send Message

Share Review

Report Review

Damn ppl had a guy take my food to wrong address two miles away Mind you I live 4 blocks from the r

October 28, 2020

Damn ppl had a guy take my food to wrong address two miles away Mind you I live 4 blocks from the r

Date of experience: October 28, 2020

Q&A (50)

Question

Why is Grubhub so lousy?

Answer: I travel for a living and have experienced the lousy service that is Grub Hub. From Philadelphia PA to Shreveport LA and multiple other cities THIS SERVICE SUCKS. There's nothing good to say about it.

By Brent A., over a year old

See more answers (11)

Question

Is the CEO an idiot or just a Nazi?

Answer: Both. But he is not alone, unfortunately. He only got exposed. Millions others are working in politically intolerant places. We have to change that.

By Jenn L., over a year old

See more answers (5)

Question

Is it normal to take over 2 hours for delivery? If it is it should be stated before purchase.

Answer: Yes, it is normal. Original delivery times are almost never met. No drivers, Lost Drivers, Poorly trained or untrained drivers.

By Ted C., over a year old

See more answers (3)

Question

How do you cancel an order? I didn't realize it was going to take two freakin hours.

Answer: LOL... no kidding right! How can places take 2 hours to get food to you and not necessarily at a peak time. Good luck! Hope you were able to cancel it, but wonder if it showed up in the mean time. For this reason I no longer use a card but pay cash when I get the food. Hope you've managed to eat something by now.

By c K., over a year old

See more answers (11)

Question

When are they going to realize their business is shit? :)

Answer: Never Folks keep using them Until they began to see decline in sales, they will not change

By Tami P., over a year old

See more answers (2)

Question

why you have no standards for correct delivery and have the nerve to charge a delivery fee plus a tip your co sucks big time

Answer: Answer: Grub Hub does suck big time. No real answer. If you like cold food, delivered late and an "oh well" customer service attitude, Grub Hub is the company you should use.

By Brent A., over a year old

See another answer (1)

Question

Why do you take so much pride in providing poor service?

Answer: They just don't care. Company motto must be "customer comes last". They simply trying to salvage whatever market share they can before they get bought out by a superior service that actually cares about customers.

By Addison S., over a year old

See more answers (2)

Question