How would you rate Grubhub?

Elaine T.

Maryland

1 review

16 helpful votes

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Trump voter

November 12, 2016

I'm selling my grubhub stock and boycotting this despicable company. Maloney can suck it!

Date of experience: November 12, 2016

Karen W.

Maryland

1 review

1 helpful vote

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Efficient

November 14, 2016

Always willing to make things right with their restaurant s.

Date of experience: November 12, 2016

Joseph G.

Illinois

1 review

13 helpful votes

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Horrible company

November 11, 2016

Food came late, cold and very rude customer service. So many better options

Date of experience: November 11, 2016

Jesus P.

New Zealand

1 review

23 helpful votes

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TERRIBLE

November 10, 2016

Absolutely terrible service, worse I've ever had to deal with!

Date of experience: November 10, 2016

Joshua H.

Virginia

1 review

21 helpful votes

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You have no business here!

November 14, 2016

You have no business here!

Signed,

The entire United States of America!

Date of experience: November 14, 2016

Jason C.

Wyoming

1 review

8 helpful votes

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Crashed My Phone

November 13, 2016

Worthless app caused my phone to crash on installing, Do not install.

Date of experience: November 13, 2016

Achmed M.

Norway

1 review

11 helpful votes

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Just useless!

November 13, 2016

Cant even describe how disappointed I am. Stay away!

Date of experience: November 13, 2016

Steve P.

Canada

1 review

10 helpful votes

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GrubHub hates freedom but loves your money..

November 13, 2016

GrubHub is headed by an Anti-American free loader... Maloney... You're Fired!

Date of experience: November 13, 2016

Jonathan S.

Virginia

1 review

17 helpful votes

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Not a chance

November 14, 2016

No way I'm using Grubhub. Keep your business out of my politics

Date of experience: November 14, 2016

Taso D.

New York

1 review

15 helpful votes

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Horrible

November 14, 2016

The app is terrible and it's a really horrible site. I would never use it again.

Date of experience: November 14, 2016

Kevin J.

Illinois

1 review

17 helpful votes

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Worst company ever... $#*!ty services... should move their operations to say Canada...

November 11, 2016

Worst company ever... $#*!ty services... should move their operations to say Canada...

Date of experience: November 11, 2016

Jeffrey J.

Texas

1 review

18 helpful votes

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Stupid CEO!

November 11, 2016

Boycott Grub Hub! Their CEO has broken the law! He should be ashamed of his memo.

Date of experience: November 11, 2016

Grub H.

Georgia

1 review

17 helpful votes

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There area better places than this

November 11, 2016

Don't waste your time on this place. Hateful from the top down.

Date of experience: November 11, 2016

D B.

Virginia

1 review

21 helpful votes

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No thank you

November 11, 2016

I will use Eat 24 instead as they do not alienate half the country.

Date of experience: November 11, 2016

Cheryl M.

Florida

1 review

23 helpful votes

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Dictator ceo

November 11, 2016

Unreal this stupid twit thinks he can tell employees how to vote
Boycott

Date of experience: November 11, 2016

Matt M.

Connecticut

1 review

26 helpful votes

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Deplorable

November 11, 2016

Diverse and tolerant only apply to those who agree with me.-Matt Maloney

Date of experience: November 11, 2016

Dorothy D.

Virginia

1 review

2 helpful votes

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It's so impolite and inappropriate

March 4, 2016

They called me for tips. It's really impolite and I hate it.

Date of experience: March 4, 2016

Tina L.

Illinois

1 review

2 helpful votes

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Garbage

March 8, 2016

Not helpful at all, pay pal didn't go thru. Had to use my credit card when the delivery got here.

Date of experience: March 8, 2016

Allison K.

Texas

1 review

7 helpful votes

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Don't waste your time

September 5, 2016

Have had orders show up hours late or not at all on multiple occasions.

Date of experience: September 5, 2016

Bryant B.

Panama

4 reviews

6 helpful votes

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So slow

March 28, 2016

This has to be the slowest "delivery" service around.

Date of experience: March 28, 2016

Q&A (50)

Question

Why is Grubhub so lousy?

Answer: I travel for a living and have experienced the lousy service that is Grub Hub. From Philadelphia PA to Shreveport LA and multiple other cities THIS SERVICE SUCKS. There's nothing good to say about it.

By Brent A., over a year old

See more answers (11)

Question

Is the CEO an idiot or just a Nazi?

Answer: Both. But he is not alone, unfortunately. He only got exposed. Millions others are working in politically intolerant places. We have to change that.

By Jenn L., over a year old

See more answers (5)

Question

Is it normal to take over 2 hours for delivery? If it is it should be stated before purchase.

Answer: Yes, it is normal. Original delivery times are almost never met. No drivers, Lost Drivers, Poorly trained or untrained drivers.

By Ted C., over a year old

See more answers (3)

Question

How do you cancel an order? I didn't realize it was going to take two freakin hours.

Answer: LOL... no kidding right! How can places take 2 hours to get food to you and not necessarily at a peak time. Good luck! Hope you were able to cancel it, but wonder if it showed up in the mean time. For this reason I no longer use a card but pay cash when I get the food. Hope you've managed to eat something by now.

By c K., over a year old

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Question

When are they going to realize their business is shit? :)

Answer: Never Folks keep using them Until they began to see decline in sales, they will not change

By Tami P., over a year old

See more answers (2)

Question

why you have no standards for correct delivery and have the nerve to charge a delivery fee plus a tip your co sucks big time

Answer: Answer: Grub Hub does suck big time. No real answer. If you like cold food, delivered late and an "oh well" customer service attitude, Grub Hub is the company you should use.

By Brent A., over a year old

See another answer (1)

Question

Why do you take so much pride in providing poor service?

Answer: They just don't care. Company motto must be "customer comes last". They simply trying to salvage whatever market share they can before they get bought out by a superior service that actually cares about customers.

By Addison S., over a year old

See more answers (2)

Question