Here’s what buyers have asked with answers from Grubhub staff and previous consumers.
38
questions answered
0%
answered within 1 day
Question:
Why is Grubhub so lousy?
Answer:
I travel for a living and have experienced the lousy service that is Grub Hub. From Philadelphia PA to Shreveport LA and multiple other cities THIS SERVICE SUCKS. There's nothing good to say about it.
By Brent A., over a year old
Question:
Is the CEO an idiot or just a Nazi?
Answer:
Both. But he is not alone, unfortunately. He only got exposed. Millions others are working in politically intolerant places. We have to change that.
By Jenn L., over a year old
Question:
Is it normal to take over 2 hours for delivery? If it is it should be stated before purchase.
Answer:
Yes, it is normal. Original delivery times are almost never met. No drivers, Lost Drivers, Poorly trained or untrained drivers.
By Ted C., over a year old
Answer:
LOL... no kidding right! How can places take 2 hours to get food to you and not necessarily at a peak time.
Good luck! Hope you were able to cancel it, but wonder if it showed up in the mean time.
For this reason I no longer use a card but pay cash when I get the food.
Hope you've managed to eat something by now.
By c K., over a year old
Answer:
Never
Folks keep using them
Until they began to see decline in sales, they will not change
By Tami P., over a year old
Answer:
Answer: Grub Hub does suck big time. No real answer. If you like cold food, delivered late and an "oh well" customer service attitude, Grub Hub is the company you should use.
By Brent A., over a year old
Answer:
They just don't care. Company motto must be "customer comes last". They simply trying to salvage whatever market share they can before they get bought out by a superior service that actually cares about customers.
By Addison S., over a year old
Answer:
Nothing. By this inaction I would say to quit using this bad business. Go with UberEats or maybe try getting your own food.
By toby k., over a year old
Answer:
This can be expected with a bad company such as Grub Hub. CEO gets his Chub Hub off screwing customers.
By toby k., over a year old
Answer:
It all starts at the top. Worst management, worst operational model, worst operational supervision, worst driver compensation.
By Ted C., over a year old
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