Just don't use this guys, there are better food delivery services.
And if you get Nate to help you with your issue, good luck.
Ever compare Eat24 with Grubhub? Try using their "$2" off coupon from the same restaurant on both sites. You'll see how much a scam Eat24 is.
There isn't a way to get additional help within moments of order placing. No one can figure it out, or go above and beyond to do what's right!
Never received my food. Even though food had been ready for a long time, almost 3 hours after ordered, no driver. Don't use this service!
Just like all th other reviews my experience was horrible. They canceled my order 40 minutes after I placed it. Kind of screwed me there.
This is the worst platform made and whoever they hire for customer support is sooo bad! We will never use these guys again. Sticking with Doordash!
I ordered from Denny's had special instructions and this is the second time there was things missing etc... and have to wait for refund. Never again!
Three times in a row no driver or driver after an hour wait then pushes order back 2 hours. Totally awful customer service. I have deleted the apo
Ordered my food, and they kept on delaying it. I watched my time go up every 30 $#*!ing minutes. Doordash is way freaking better.
Not only was the estimated delivery time ridiculously long, we never received the order, so it really doesn't get any worse than this.
I've tried Grubhub 3 times. I forgot how horrible this delivery service is. The food arrived an hour late, and cold. Customer service was ridiculous on the phone, following some bad script. New York City has too many good delivery services to waste your night, time and money waiting on Grubhub. It's a clown car.
Worst customer service experience ever! Downright rude and insulting to me. If I didn't know better I'd think they tried to poison us.
He can march in the street with the other whining brats.
$#*!ty delivery service anyway. I started using Seamless a long time ago.
This company doesn't respect the voting rights or political views of its employees. May you get what you deserve.
From
- A Hillary Supporter
Very pleased with having used GrubHub.
Will use more, and share with others, so they can also take advantage of the service.
Thanks!
I ordered food with a 45 minute estimate. I waited for over 2 hours and it still isn't even ready! Horrible company!
First time I used them. Also the last. Driver was a jerk. Spilled food all over the bag. Total waste of money.
Driver stayed late to
Collect more food despite close location and nice tips. GrubHub refused reimbursement for cold delivery 40 min late
After >45 minutes on hold, I hung up. Worst experience of any online business to date. Makes any government office look great.
One time we ordered pizza and the driver was swearing in front of my children and wanted to fight me. Never again
Overview
Grubhub has a rating of 1.1 stars from 4,555 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 178th among Food Delivery sites.
- Visit Website
- Chicago, IL, United States
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members