If you are looking for any sort of gadgets, this is the place. I used this site to buy gifts as it's easy to find something good here for your friends. Recommended!
All purchases were quiet, have no problem with the company, there are some small issues with items on sale without stock but nothing that disqualify the company. I recommend it to everyone.
Great GearBest service. Half year after purchase they are still working amazingly well! Quick shipping from Asia. Gearbest is easily one of the best stores to buy tech from Asia. Totally recommended.
I've made many orders in the last couple of months, cause they have the best prices and the fastest shipping, I'm very satisfied with them! You even can get free shipping too!
Outstanding customer service, great product, very fast shipping and an awesome price. The product itself matches the description perfectly and I simply love. Would buy at Gearbest again!
Product arrived in perfect condition, very fast delivery, only 8 days to Norway.
Would recommend to everyone who looks for lower prices and good delivery service.
I bought a 2x Therion DNA 166W, after payment i recived a mail, in mail the idea was to take photos of my credit card, a bill, my driver license, i opened a ticket, and i sad that i won't give my personal data, after this they refunded me, i still don't have money on card, it may be in 2-3 weeks, nice.
Gearbest why you simply just don't send me my item, you got money, what you want more?
Responsive consultants, good prices, fast delivery.
I buy on this site for a long time, always satisfied with orders, it was never bad.
I recommend it.
Great promotion, clear details on postage times and prices. Delivered on time. Easy payment and protection with PayPal. Well packaged product, worked straight out the box!
I liked the shop. Good staff.We sent quickly. Packaged goods very well. Sending came quickly and without damage. I recommend this store. You can trust them.
I shopped on this site many times. I was very pleased with all of them. Customer service responds quickly to requests. I would definitely recommend it.
After many negotiations gearbest finally made a full refund after acknowledging their mistake.
Have to say that they handled the case very professionally at the end.
I have ordered phones, tablets, car accessories, computer and phone accessories from Gearbest. Shipping is fast. I receive every order intact. Great customer service. Easy payment.
I have bought Onda Tablet PC in Gearbest and I am very happy with the product and service provided by Gearbest support team. I should appreciate the support team for their timely response for my queries and solution they provided for my order. This is my first product and first impression is the best impression.
Name: Satya
Order No.: W**************
Purchase date: Dec 13,2015
When I am fancy buying any items from China then Gearbest is the site I look first time based on previous experiences.
Reasons are:
- Got refund when the seller didn't sent the described item I ordered
- Shipping has always happened in a timely manner
- Some items I got tax free as they were able to ship out from EU stock
- The communication with the support is always professional
These are the main reasons I like shopping via Gearbest.
Excellent value for money, user friendly bike with a lot of fun.
Good construction aluminium with phone application for various settings.
I can recommend this item.
Thanks to Sitejabber and the BBB, they finally admitted that they did receive the DOA cell phone and some how it got into their warehouse. PayPay advised that they have received a credit for my acct of 83.99$US, the purchase price, from GearBest. However I am still out the return shipping cost of 31.95$US, and 5months of frustration and wasted time and effort. I guess you may say I just paid to get educated, and education cost no matter how you get it.
Thanks to all who help get this matter settled.
Dear Robert,
We are glad to hear that your case is resolved to your satisfaction.
Thank you for updating us on it.
For any issues, you may send emails support.gearbest.com with the title "sitejabber+your order number+forwarding this email to complaint group".
We will continue serving you in the best way possible.
Best regards.
Gearbest.com
Prices are cheap... that's where it ends... NO CUSTOMER SERVICE! Same scripted response that your shipment is on the way, when it is still processing after 3 weeks...
YOU GET WHAT YOU PAY FOR - BE WARNED - STAY AWAY FROM THIS SITE...
If you get your shipment, you are lucky... otherwise you will encounter excuses, delays, frustrations and loss of your funds...
I made an international purchase, the product was quickly separated and dispatched to my country. A good product with an excellent price, delivered in no time.
I bought the xiaomi redmi 4x without knowing the brand. The smartphone are top of the line, in his price range. The shipping was fast, the costumer service and following of order, gentle and quickly.
Overall i love this store. Great products, great prices, and great costumer care.
Overview
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
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- Coventry, WMID, United Kingdom
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Makis,
We are glad to hear that your case is resolved to your satisfaction.
Thank you for updating us on it.
For any issues, you could feel free to contactus on site: support.gearbest.com adding the title: sitejabber complaint + order number + forwaring this email to complaint group.
We will be always at your service.
Thank you for your kind understanding and support.
Gearbest.com