GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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I got the money back. I gave you another product order. This time the product has reached the elite.
I've ordered Gearbest on 26.09.2017. My delivery address is the first cargo number given to me in Konya/turkey "EA * * * * CN". When I followed this shipping number, I found out that he was delivered to another address in China on 20/10/2017. I contacted the site on this. It's hard to put my order back on 23/07/2017. At least I thought so. New cargo Number "EA * * * * CN". When I followed this shipping number, I found out that he was delivered to another address in China on 31/10/2017. They're practically mocking me and trying to defraud me. The customer service responds both to the late and the standard responds and is stalling. I regretted shopping at Gearbest. My first order and the last. It's really a joke. is a cargo sent to the wrong address twice? This is to defraud or mock the client. Don't buy from here.
I did make 2 orders from Gearbest during 2016 & 17 and i am happily satisfied with both purchases. Shipping is secured and quick as i am living in New Zealand where it takes so long for passing Customs also the packaging used are well protected, wrong items did sent to me but they instantly help me out to find the best solutions that suits me so what more i could ever ask for!
Looking for the best store to do the shoping? With extra promos and best prices worldwide? I recommend you to choose Gearbest. Everyday you can find there a lot of promos, discount coupons and even great giveaways with many prizes. Best delivery time, really big offer and the most kind customer service are standing out this store. The ear tips that I've ordered recently are wonderful!
When I am searching for geek technology gadgets, i think that the best choiche is Gearbest. Their catalogue is huge and you can find every kind of stuff.
I made about 30 orders and neve had any kind of problems. No customs payd, no package lost.
I only noticed some delay in case of non tracked package, but i don't consider this a problem, since the shopping costs are very low or free.
Prices on this site are very good, and you can play with paypal, that is a must for me.
Very reccommended online store!
One of the best China shops
Pros
Accept paypal
Flash sale
Original products
Fast delivery
Refund money
24/7 support center - fast respons
I have shop on gearbest for a quite long time and I didn't have any problems so far. Good customer services.
Very friendly e-shop! I suggest to buy from GearBest! Very pleasant Customer Service! Quick response!
I orderd a nintendo Switch Controller on December 12 it was shippped on Dec 14 and arrived me at Dec 29. I am very pleased and I can recommend this shop.
The Support is allways friendly and the Prices for products are realy good.
I had a excellent experience with gearbest. It's a easy to use website, has a lot of payment methods, i can cancel my order any time, they give us warranty, support is 24h per day... My orders always come like i want and they give me a option to put insurance on my orders, i had to use this insurance one time, and completely works, they give my money back.
I've made several orders at gearbest, and I'm very happy with their service. The custom support is very prompt and friendly.
Me encanta Gearbest. Tiene los mejores precios. Un servicio post venta excelente, te contestan en menos de 24 horas. Una vez pedí un producto y al poco tiempo de usarlo dejó de funcionar, me puse en contacto con el servicio post venta y a las dos semanas me enviaron uno nuevo sin tener que pagar nada. La única pega son los tiempos de espera para que te llegue un paquete. Normalmente tarda entre 2-3 semanas aunque merece la pena la espera por los precios que tiene.
Great shop with low prices and good quality at the same time. I've ordered XIAOMI products here and I'm happy with it
Gearbest is an amazing ecommerce site. I found a lot of products: many were not available in Europe! Prices are absolutely competitive. Loyalty program really interesting. GB support and assistance prompt and quick (I always got an answer in less than 24 hours). Strongly suggested!
I am very pleased with the cooperation with the store. I have no problems with orders in this store. I think that they will not be in the future either. I have been watching the store for the last two years, I want to note that the store has moved to a higher level. I advise you to buy this store. Gerbest Online Store is one of the best among Chinese stores.
I want to note that the store has good discounts and promotions during the holidays. I compare prices in other online stores, but I'll dwell on Gerbest, because prices are good.
I think the site is great, i will do all shopping with Gearbest. All my shopping reached the elite as soon as possible. Thank you
Gearbest.com is the safest shop I know of. I did 50 more shopping. I did not have any problems.
Gearbest. Number one...
I used to buy a lot of edc things from Gearbest such as flashlights, hooks, carabineers, paracord, knives and more. I can find anything I need original and at the best prices. For example, Ganzo, Convoy and Klarus. From time to time they used to put flash sales and you can buy items at a really good price. Ordering is easy and safe and they provide us with a tracking numbers for all of the orders. Delivery time is good, considering that they ship worldwide, usually it takes two or three weeks to receive them, at least were I am. Overall its an excellent online shop and I would highly recommend it.
I have been using Geabest since 2015 and so far I really enjoy to use gearbest. Their products always come in good shape and undamaged. Their product quality also is very good. Therefore, I would highly recommend to use gearbest.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members