Gearbest has provided me an amazing shopping online experience. I have ordered over 50 different products and 0 complaints. You can get the best prices in the market. Gearbest has become to me a very useful tool. Very trustworthy website.
When shopping online, I'm always afraid something will go wrong. One time, I ordered a bunch of items and the SEUR company couldn't find my address (somehow) so they returned it. Gearbest provided me a refund and kept a very happy costumer
I often shop at Gearbest.
In the main technical goods - gadgets and accessories.
At the same time in the range there are even clothes.
Until I was not mistaken with the choice of price and quality.
Always complete product description, fast shipping, good packing and price.
Terms of dispatch depend on the goods - read carefully in the description.
If the product is needed urgently, and it can be sent on the same day - do not stock it in one order with the goods, the dispatch of which must be waited.
A good policy for calculating bonuses and paying cashback (payable on the day the goods are sent, not received).
Awesome support.
The result - a comfortable, reliable and inexpensive online shopping at level (and even higher) the traditional marketplaces and shops.
I ordered a Redmi Note 8 somewhere in December. It came really quickly (like a month from China to Romania), and the experience was great. They offer the best prices, the cheapest shipping, and a really good customer experience. I recommend them to anyone. I will buy from them in the future when I can.
I had shopping from gearbest first time and I was very satisfied. I bought an action cam (xiaomi yi) and some accecories. I received my order without any problem. My action cam works well. Fast shipping, low prices, good customer service comminication... everything was perfect. I would recommend everybody.
I bought Blackview Breeze v2 from Gearbest.com.It's a very nice smartphone and works pretty good.
The looks are gorgeous too. The screen is bright and clear. Battery capacity is very good. The photos are very good compared to other phones with the same price.
For the money wonderful functionality. I was surprized by the quality of this smartphone! The shipping was fast too, so Im very happy.
I dont have any problem with this shop, so I think, that Gearbest is great online shop! Recommended!
I have a very good experience with Gearbest. It has a lot of product for puchases which are on very good price. I've ordered several items including a telephone and and I am very happy with these purchases. Shipment and delivery from China to Central Europe is frequently for free and much chepaer than local shops on my country. The custom service are responsive and always try to help you as fast as possible. Overall I will still use their service becouse the price and execution of the order stands at a good level
I was ordered this phone on Gearbest.com 2019-06-22, since few days I saw track number in my personal cabinet. The delivery was pretty fast - 2019-07-16 I successfully got my parcel. It was very good packed, the box even wasn't damage. I trully recommended this phone and GearBest to all.
Shop has a lot of items for sales and often has flash sales in which a lot of them are reduced in price which is always great. Already ordered a few things from them and had no problem what so ever.
Only bad thing is the slow shipping. But that is still ok because theyre shipping internationally
I purchased 3 items from GearBest (2 watches and a kids quadcopter toy). The watch and quadcopter arrived but the second watch never arrived. The quadcopter was missing the transmitter and a charger so was absolutely useless. Apparently this was in the fine print but was not clear at all. The second watch never arrived. I have asked for a refund and GearBest won't provide it. They told me I have to wait for the watch even though it's now been 6 weeks and it was supposed to be a present for my daughter's birthday which has now passed.
Do not buy from GearBest. The products don't arrive and they won't provide refunds!
I ordered an android box through order with number W************** as teod1980 on Feb 10,2017 and all the procedure was perfect. I had my shopping items delivered really soon and they were all as it was described and working flawlessly.
Hello gearbest
Glad to talk about my experience with the store. I already did and I do a lot of shopping in the Gearbest store, and I am very satisfied with everything, since I met the gearbest, I only buy it (gearbest) and make a point for several friends. Very good and satisfactory to buy and rejoice with everything I acquire in the store
Never did i had a problem that wasn't quickly resolved by the support team.
This, the variety of items and of course their great prices, makes me come back again and again, chosing this site when ever i need something.
I'm a usual buyer at Gearbest store. Have more than 20 orders at it and never had a problem.
The costumer service is usually great at fixing small issues, like questions about compatibility and knowledge sharing.
You shoud be confident about buying at Gearbest, the prices are usually the most affordable you can get, and have a large variety of products.
It is six months since I bought my Redmi 2 PRO at Gearbest.com, and now Id like to thank the guys for their work. That was my first purchase at the store, and I can say I was a little worried. However, now I Im satisfied. The item did agree with the description, and when I checked its code via the manufacturers website, it was a 100% match. Now I know I can trust this store and, I hope, so can many other users. Thank you, Gearbest!
Order No. WW**************, Order Date: Aug 14,2015 01:54:17 AM
I'm very satisfied from all the products because of quality and the prices from GearBest. The GearBest is trustable e-shop. Every day new products. Huge catalog! I got all my purchases very Fast in very good prices. The after-sales support also is loyalty. I would recommend it for sure!
I have made several purchases from gearbest in the last 2 years and I have recieved them all in great condition. The only time there was a problem with the product Gearbest took great care of me and fixed everything.
After watching other sites to buy the item I wanted, the Gearbest was the cheapest. It turned a excellent choice because the service was excellent. The purchase runned ver smoothly and the order arrived 3/4 early then the estimated time. I am very happy and ready to buy the things in need in the Gearbest site.
Wrong stock information!
I see on page the order ships within ''1-2 business days'' and ''in stock'' This is a lie. I am waiting 6 business days and order status still say ''processing''! And Live Chat is not working!
W**************
Dear tzemile,
We're extremely grateful for your constructive feedback.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
Thank you again for bringing these matters to our attention.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Gearbest.com
I am very satisfied with gearbest!
It is easy to browse the catogories and find the products.
It is possible to pay with all credit cards or with paypal.
Moreover, once the purchase is complete, I can easily follow the shipment until delivery!
I will continue to shop on Gearbest ;)
Before using GearBest I was using Amazon as online purchasing medium. However, the range of items available on Amazon is also limited.
Anyways i made my first purchase and got my self a new Jijia 8010 Men Mechanical Watch. At first I was really nervous that I could receive a watch in non working condition but everything went fine, the shipment time was fast, the product arrived in great conditions, overall the experience was great, since that I have made a lot more orders from the site.
My rating on GearBest is 10/10 would buy again in GearBest!
Overview
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Anna,
Thank you for your comment.
All our Gearbest products have a detailed product description on the item page including the package contents.
The method of shipping that you have chosen usually takes between 10-25 business days.
If you believe that your package should have arrived already, please first check with your local post office to make sure it is not being held there awaiting your signature.
We have sent you a message regarding your order status and solution via our ticket system. Please kindly login to reply to us.
We are awaiting your reply,
Gearbest.com