Very good store. Great assortment. There is a choice of delivery. Ordered there is not 1 product. Everything comes as a whole. All goods are of excellent quality. Once the goods did not come and I sent a new one without any questions! The best store!
Best international store I have ever bought my products, have an efficient after-sale, their products are of great quality and a very attractive price, they send fast products. It really is my first choice when I want to buy a quality product at a good price.
This is the best online shop in my opinion! It is very cheap, has a variety of product and has free and fast shipping everywhere. The most important thing, is that you can trust them! They are 100% honest and they have a very good support!
I have purchased some products of different quality from gearbest.com and I am very confident with my decission.
Among electronic products, even if it's just a glass screen or a mobile phone, they have a lot of products to choose. The price is cheaper than any other store I have consulted and the shipping time is, most of the times, shorter than expected from its website warning.
In my opinion this is one of the best stores you can find in the web.
I bought some things in this store, and I am very satisfied with the quality of their service and offered goods. I never had a reason to complain and the goods came no later than declared by the seller. I would recommend others to use Gearbest.
Order in the store gearbest, order no.: **************240 From 06/24/2019 10:10:38 for 9294. 35 Rub. Delivery to russia, chelyabinsk region in 25 days. The quality is excellent, the original product corresponds to the description, the lowest price at the time of purchase. Great store, I recommend.
This message I have received from gearbest.com customer support:
"We checked that you posted negative review on the website http://www.sitejabber.com/,would you mind to update Review and Rating, please?
Your support in changing the negative review and updating the rating on the website http://www.sitejabber.com/ would be highly appreciated.
Once you update the review and rating in 1-2 business days, please kindly contact us at once, we will apply for extra gift for you, OK?"
This is criminal practice and this company should be eliminated from the Internet market.
I use Gearbest for a many orders. I have only good words for that site, from processing order to shipping. It have fast shipping and the best customer service. I definitely recommend this website, if you want to buy anything from China. Thank you for all!
Already made 3 purchases in the gearbest and in all they fulfilled with the promised one.
In one of them, I was unlucky to have received a damaged electronic article, but Gearbest's grievance center was quite effective and I got the problem solved in no time.
Excellent service and very low prices every day, also all products are from very good quality and the have a fast shipment to Europe.
For so far i have ordered many IP camera's and some other stuff and i'm always have been very satisfied so far.
Ordered on 26 December with an insurance to avoid problems, nothing received. With difficulties after three months Gearbest finally refunded the whole price. Gearbest should send items only with reliable shipping company with delivery only with a signature... anyway Gearbest is finally honest. Well done anyway!
Dear Bertrand,
Thank you for taking the time to write a review.
We have tracked your parcel.
According to the shipping information, the item has been delivered successfully.
Please reply to our message via the ticket system, and we will offer a solution for you.
We look forward to your reply,
Gearbest.com
They quickly sends the orders and solves any trouble with order in almost no time. The prices are very good, especially in they flash deal offer, and the quality of the items are as expected.
I've made orders there several times and I will buy again
Long time I buy over the Internet in various online shops. Of all the online shops, GearBest is really the best. I am very satisfied, the products are cheap, fast delivery, there are some constant promotion and action, which is really cool. Recommend it to everyone!
Since I like to spend money wisely, for me it is the best store because of the largest assortment and profitable discounts, but in addition to the discounts there is also a system of pleasant bonuses for each purchase, which makes me very happy.
I recommend!
I recommend to all gearbest.com. Great things for a low price. As an example, I will describe here one of my orders:
W**************
I ordered from the gearbest store the item: 25 in 1 Screwdriver Wallet Kit Repair Tools
The delivery was fast and easy. The item itself is great, it is very well made and handy.
I do it for phone and other electronic repairs. It writes perfectly, and all this for a low price.
See my review on the gearbest page!
I'm a huge fan of Gearbest for an year and an half now. I never had one problem. I'm interested mainly in electronics and gadgets, and Gearbest is always my go-to website when I need something. Their customer service is excellent. I recommend Gearbest to everybody.
I have been dealing with Gearbest since 2012. Every time i have fully satisfied with their service. Products are clearly details in Gearbest site and actual product as the same as describe. Delivery always within time frame. Really recommend to everyone. Hoping to continue with Gearbest.
I've already done shopping in several Chinese stores but since I discovered Gearbest and created an account there, now it's my No. 1 shop. A wide range of products with the lowest promotional prices. Moreover, if there's no promo for product You want to buy, there's an option to reduce price using GB points up to 30%!. I have placed so far several orders - ranging from small and cheap accessories to expensive electronics (like Oclean SE Sonic Toothbrush) - and all were original as described, arrived safely and the next ones are on their way :) I can not rate quality of Customer Service because - to be honest - so far I have never had the need to report any complaints, etc.
I honestly recommend shopping in this store!
Dear Piotr,
We appreciate your effort of writing this review.
We look forward to next cooperation.
Thank you,
Gearbest Customer Service Center
I have ordered from Gearbest many times now and have not been disappointed. Everything I have bought from them has been reasonably priced and of good quality. The items usually arrive within the quoted time and their customer support is always on hand to help and respond quickly. In total I have made 24 orders with them and have been satisfied 100% of the time.
Purchased a hover board for my son before Xmas. It took over 2 months to arrive, and when it did it was defective. Doesn't work. It wasn't put together properly at all and the main board is defective. For the last month I have been trying to get some help to rectify the situation. I've sent pics and videos. I want to them to honour their money back warranty - but they are telling me it would cost ME too much to send it back! All they are offering to send me part... Which presumably I will have to pay someone to install, or a $30 credit! Ridiculous. I paid $329 USD! Stay away from Gearbest.com. The quality is poor and their warranty is a scam. I feel completely RIPPED OFF!
Dear Julie,
I want to start by thanking you for notifying us about the issue. We are sorry to hear this.
We have detailed warranty and return terms. Please kindly check here： http://www.gearbest.com/about/warranty-and-return.html. Please rest assured, we have followed your issue and offer you quick solutions. Please kindly reply is in the ticket.
We are looking forward to hearing from you soon.
Best Regards,
Gearbest.com
Overview
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Marek,
Thank you for informing us about your shopping experience.
We wish to let the customer know that we are extremely sorry for their disappointment.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
Once again we apologize for any inconvenience we may have caused. Thank you very much for your understanding.
Best Regards,
Gearbest.com