I've bought 2 replacemet straps (yellow and blue) for Mi band fitness bracelet (together with Mi Band in the same order). Original Xiaomi - it's very hard to find an original ones.
Fast shipment, I'm very satisfied
Sell non-existent goods - scammers. Order Number: W**************. You will pay money and the goods are promised to be shipped in a month. And after a heap of messages to them. They do not care about buyers.
As the name suggests, I think it's the "best" shopping site.
There are various products, and there are various sales.
But, what is the best is customer service.
I'm not good at English, but they always respond politely.
I'm sure you can shop with confidence.
I had a good experience with gearbest only that lot of people buy lot of things, for example cellphone, cases, etc and that makes gearbest that takes a long time to send your products but the rest is fine
Let me just say that GearBest is awsome. I love the prices and the customer support. They have a good points system, so you can save even more on your future orders. You can get a lot of stuff on GearBest that is not available on other sites. Honestly you can`t go wrong when ordering from them.
Ordered here already a dozen of gadgets, both cheap and relatively expensive. Everything regardless of price was of high quality and as indicated in description. Customer service works clear and reactively. No bad experience at all.
My experience started one year ago, i bought many things on gearbest and everything arrived in time. The products are in good conditions and the shipping is not too much to wait, the customer service is quite good. i would reccommend this site to everyone who want to spend less but with same quality.
I bought in the gearbest, did not trust the store very much, but the product arrived without problem and before the deadline, since then I already made several purchases in this store and until now everything went well, I recommend to you, gearbest.com = D
Gearbest has excellent customer service.
Very big variety of goods.
I am a fun of Xiaomi products and on GearBest.com I can find all I need.
Low prices for most of products, flash sales and discount coupons are also usefull.
Fast order processing. Very satisfied with deals.
Certainly, I recommend this store for everyone.
Ever since I got to know Gearbest I had a great experience with the excellent quality of the products as well as one of the lower prices. Their customer support is also wonderful as they've achieved all my expectations.
Gearbest is my favorite store, as it has great quality products at a good price. The service is another positive point of the store, every time I contacted the support, I was well attended and the problems were solved.
Gearbest became one of the few places that I check before I place an order from abroad. They have best prices all around, especially in some products, They also have good customer service and I can see their customer service is getting better day by day. I guess they are learning from their mistakes and improving their service. Also I can see they are trying to solve problems of customers on here and other websites too which is a good thing.
I've been using Gearbest almost since it's beginning and it's my first choice when it comes to electronics and lightning for my DIY projects. Their customer support is one the best, I have no complaints about any of my orders and their products
My experiences buying from Gearbest.com were really good (i made more than 10 orders). Every time, the ordered goods had a very good quality and arrived in a decent time (2-3 weeks to Romania-which is very good).
The prices are very good and when they have flash sales you can buy products very cheap.
You can pay with the card or with the Paypal account (i prefer paypal... i think it's safer).
The customer support is very good and they tried to help me any time responding to my questions in less than 24 Hours(most of it in less than 2 hours).
I recommend the Gearbest.com and definitely i will continue buying from it.
I got GEAR BEST accidentally while searching my facebook. Some interesting items caught my attention. I tried several orders with different values and all satisfied with the orders. The items received are of good quality. Moreover, it is easy to solve any problems via its support center. I definitely will order more from GEAR BEST.
Made 4 orders *******@gearbest and didnt have any problem so far. Of course shipping to EU takes some time, so plan ur buy there.
UPDATE: Had a problem a few weeks ago with a package that was sent pack- i was on vacation and couldnt pick it up in a week. Got my money back after a few friendly email conversations. Even got the choice if i want it on my bank account or on my GB-Account
I've done dozens of purchases at Gearbest and so far the vast majority went very well and the ones that did not go so well were quickly resolved by customer support. I am very satisfied with Gearbest and recommend it to everyone.
Horrible service. Now I'm finding out ther in it looks like China. Thanks for screwing your customer over. Now that I should have looked you guys up first and seeing how many others you have done the same. Horrible customer service. I have contacted you in various ways and now I'm going to visit every possible
Web site to trash your company like you trashed the hover board you sent me. I may not get my money back but I will continue writing every possible website to let others know how terrible your business is. Also please don't degrade my knowledge by offering me gearbest points. Why would I ever order from you again. What needs to be done is to make this right by refunding the money you excepted prior to shipping out the used Hover board. But from what I have learned. People send back other items and you never refund the money. Nice Buisness
Dear John,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Could you please tell us your order number or tracking number or ticket number so that we can offer a better solution?
We value your patronage and wish to continue serving you in the best way possible.
Gearbest.com
I think Gearbest is a very convenient and safe site to buy a lot of stuff. In the recent year I have bought cell phones, cameras, smart watches and so on. The customer service is also very professional and helpful.
Absolutely advisable.
It all started with the purchase of mi band 2 and from there I became a customer of the gearbest. Everything went well, the delivery times were always fulfilled and everything was always in compliance. When I had problems, they promptly resolved. I recommend buying at gearbest due to good prices and good customer service.
Overview
Gearbest has a rating of 4.2 stars from 10,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
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- Coventry, WMID, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Maksim,
Thank you for your comment.
Gearbest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
Kindly review our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html
We have contacted you via our Support Center about your order. Please reply to us there.
Best regards,
Gearbest Customer Service Center