GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Ordered a mini camera from them. Took my money and did not ship for three weeks. When I contacted them after
Three weeks, and asked for a refund, they told me the item shipped and would reach me in another three weeks.
They are refusing to refund.
DO NOT BUY FROM THESE CHEATS. THEY WILL TAKE YOUR MONEY AND CHEAT YOU.
I looking always in GearBest.com for new items, when i am online.
I am really satisfied. Keep it up the great work Gearbest
Quick and safe deliver. Ordered white color for my wife and quality are on very high level. Buttons are very soft, amazing and you sometimes do not hear. Roller works perfect too. Design for my opinion should be little better by hand design. Overall I`m very happy with this mouse and thinking to order black one for myself.
The prices in GearBest usually cheapest, delivery safe. Overal 5 Star!
I shop at gearbest for a few years now and I am very pleased. Their shipping is fast and their support is great. I recommend.
Very reliable, both in security and in customer service.
I have never had problems buying at Gearbest, they always give me a favorable solution for the user
Very satisfied with my Kodak micro SD card. Good value for the money
I happened to buy from Gearbest several times: Smartphones, drones, displays, smartwatches, and much more... I have never had any type of problem and I have always saved money compared to the many sellers who offered the same products at higher prices!
The best support ever - the product quality is also good
Quick shipping with a very nice price and helpful service!
You can easily count on them to get the best items in the best price always! The promotions running are always great! I would totally re-order from there. The items take about two weeks to arrive in europe and its easy without any tax. Thanks a lot for hearing the community always!
En todo momento me brindan excelente ayuda, los precios de los productos siempre son buenos y los envios son rapidos, aun cuando compras el envio "lento" es bastante rapido, Gearbest es la mejor opcion para ahorrarte algunos centavos y encontrar cosas que no encuentras en todos lados
This is a best tv box.
I am very happy with this purchase.
The product has very good features and it works perfectly
I had bought a lot of products in Gearbest site and received them with good time and response. When I had a little problem, they solved quickly with money refund without big questions. I recommend to all my family and colleagues.
Foi realmente uma otima experiência comprar com a GEARBEST, atendimento rapido, esclarecimentos de duvidas rapido tambem, indico e muito.
Gearbest is a nice website for all your electronics purchases.
Every order I made was a good experience:
Good packaging
Fast shipping and parselfollowing
Good products.
I recommand this website
I ordered so many things from gearbest and they are great. Last thing I ordered was enchen shaver and it was like described, came fast and in great shape
This past year 2019 I have discovered such web after a recommendation of a member of my family, started buying small items and clothes and I have to say that I'm very satisfied with it, as they offer great deals and a wide range of products. Great information on the products and a magnificent customer service, I really appreciate and strongly recommend Gearbest.
Ho sempre ricevuto tutto il materiale, senza mai sorprese. A mio avviso la qualità dei materiali è leggermente superiore rispetto ad altri siti simili.
Sono specializzati in telefonia e tablet, ma anche nell'elettronica.
Ci sono spesso offerte interessanti molto vantaggiose.
Il servizio di post vendita inoltre è molto curato. Rispondono velocemente e risolvono i problemi.
Consigliatissimo
I just want to share with you my wonderful shopping experience at Gearbest
My dad is a carpenter, he works with a lot of expensive equipment.
He has an expensive drill, but its charger was broken and he couldn't use it.
I checked prices in the shop near my house and found no luggage.
After many searches we found an overpriced cargo.
I checked the Gearbest site and was surprised to find the model of the charger at a funny price!
I have not thought about times, and honestly made the order.
Charger arrived after two weeks and crazy quality.
They never disappoint, they have quick orders.
I will come back to the site for a future purchase, and I also invite you to check out the site.
Happy New Year! 2020
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear A J.,
Thank you for your comment.
Gearbest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
For more details on our shipping methods, please see here:
http://www.gearbest.com/about/shipping-methods.html.
We have contacted you via our Support Center about your order. Please reply to us there.
Many thanks,
Gearbest Customer Service Center"