I buy electronics since 2015 in Gearbest. I love the product, the prices are
Affordable and there are a lot of offers.
Delivery is ok and also return policy is ok.
Gearbest is a really comfortable and safe site, every order sent is really checked. The service they offer you is the best, and at any time they are available for clarification.
The store where you can buy everything you want at the right price
The supports are so fast to answer and help you, they give you some tip for the problem
Shopping at Gearbest is a great experience. I often check many sites before making a purchase. More often than not, Gearbest is the best deal. I particularly like the flash offers.
"Very good site. The wide choice of goods, is a lot of discounts. Delivery of goods is carried out quickly, everything is packed reliably. I will order also I advise all"
Very good purchases, excellent prices, many opportunities and gifts, and a long list of products, the only drawback is that they take a little while in the arrival of the products.
I bought four items on GearBest, all of them were arrived very fast. One package with item (Gocomma Roidmi 2s) was lost, but GearBest customer service suggested resent of item and they did that. Every item was as described, well packed. So in my personal opinion GearBest is very good choice for online shopping! :) (Orders: W**************, W**************, W**************, W**************)
I buy a lot of products on the internet and according to my objective opinion, I buy the gearbox best. Great prices great service, cool promotions. I'm happy to buy there
I make there shopping once a month, they have a good outdoor and electronic offer. I think it's a best online shop to save money and pick a good quality products.
ı think gearbest shopping is very usefull for me because gearebest is so fast, quality and cheap shopiing site ı gets other sites but gearbest is best thanks ı taked watch, led lamps and ı will buy bluetooth earphones similar to my country is very cheap and about not few is lot a lot about 20 dollars my firends using the site and ı will work in the gearbest and ıwill open the youtube channel about gearbest actually gearbest ı think best shopping site for me thanks for gearbest everything and real ı am so objective ı am not a robot thanks for everything gearbest so good for me thanks gearbest
I usually watch videos of tech youtubers and most of their products are from Gearbest. I decided to experiment and im happy with the results! 0 problems.
I ordered at least a dozen times from them. And there was never a problem. The products came securely and clean packaged. I definitely reccomend this store.
Very low prices in most cases. Fast delivery. Very good, quick support.
What do You need more?
I recommend to You doing online shoppin in Gearbest shop.
I like gearbest because the warranty is good and the prices are very low. And I like also the support customers because I had a problem and they helped me very well and with the French express shipping I can avoid the taxes. I LIKE SO MUCH GEARBEST AND I WILL SHOP YOU AGAIN
This store has excellent service, fast delivery, as well as the ability to choose delivery method. Particularly pleased with the photo before sending. Recommend purchased in this store.
The store always low prices and fast support. Always high-quality and original products. Regularly pleases customers with special offers and discounts. I am very satisfied with the service!
I've already ordered them many times. Everything was fine.
Many times I have ordered them always in time and in excellent quality.
The customer service is absolutely helpful
In the bottom line, dont have any complaint, the prices are good, the service is fast and practical,
And the products are as described, so, yes, im satisfied
Ordered many items with this shop. Mainly mobile phones. Excellent Prices, excellent shipping, excellent support. Got one of the phones defective, got my money back.
I really recommend GearBest, they are really reliable, the customer service is fast and perfect, and the overall buying experience is also great. Highly recommended.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Dear Kamil,
Thank you for your appreciation.
If you have any concern about our website, please feel free to contact us.
Thank you,
Gearbest Customer Service Center