logo

Gearbest
This website seems to be closed. Find similar businesses

website thubmnail of Gearbest

Gearbest

gearbest.com
Romania
2 reviews
0 helpful votes
Follow Alexandru T.
Unfollow Alexandru T.
Send Message
Share Review
Report Review

Long and good relation
August 6, 2019

Very good prices, fast delivery and customer support.
Example my latest order **************568 arrived in 2 weeks all in good condition as usual

Alexandru Popovici

Date of experience: August 4, 2019
Italy
1 review
0 helpful votes
Follow Vittorio F.
Unfollow Vittorio F.
Send Message
Share Review
Report Review

Simply the best
March 15, 2017

I bought so many object on Gearbest, and I was always satisfied.
The shipping is fast and cheap.
The items are always working and perfect.
I'll use it to buy again, is the best!

Date of experience: March 15, 2017
Brazil
2 reviews
0 helpful votes
Follow W L.
Unfollow W L.
Send Message
Share Review
Report Review

I made a purchase on Gearbest (Superlux HD681) and shipped quickly. The store has a large quantity of products at affordable prices.
I recommend 100%.

Date of experience: July 22, 2017
Slovakia
1 review
0 helpful votes
Follow Tomas B.
Unfollow Tomas B.
Send Message
Share Review
Report Review

The best
January 23, 2018

My experiences with gearbest are very good. Support is very helpful, they have a lot of goods for people and also for good prices and last one is shipping time that is very fast.

Date of experience: January 22, 2018
DO
1 review
0 helpful votes
Follow Carlos E.
Unfollow Carlos E.
Send Message
Share Review
Report Review

I bought a smartphone Lenovo k3 note, and was delivered in good condition and was to good price.

I recommend this store to buy Chinese products. Here i found several product with good prices.

Date of experience: August 7, 2015
Morocco
1 review
0 helpful votes
Follow mohamed b.
Unfollow mohamed b.
Send Message
Share Review
Report Review

You can't find better than this
February 19, 2018

The gearbest site gave me a great buying experience in my life, although it was my first experience and still is my best choice, everything is great from shipping and then price and quality

Date of experience: February 17, 2018
Romania
1 review
0 helpful votes
Follow Ovidiu T.
Unfollow Ovidiu T.
Send Message
Share Review
Report Review

Utorch W1
July 1, 2019

Utorch W1
It's a useful torch for traveling. You have a 3x1 object: flashlight, ambiental light and phone charger with either a 3.7V battery or a 3 x NiMh battery or 3x AA batteries. Everything for not stay to out of power on the phone and without light, whether in the tent or in the hiking torch. Materials look good. We will see how it behaves at the temperature. It feeds 1 or 2 ******* (3.7V) batteries (2 to increase operating time because it has a high consumption due to power consumption) or with 3 AA batteries or NIMh batteries.
It has a cree light for the flashlight or 2 COB LEDs behind some magnifiers that focus on light. On the edges there are some blue blues for design. On COB there are 3 levels of illumination (100%, 50% and strobe). It loads from USB and charges a USB phone.
Loading / unloading 1A. It was good to have had 2A for the phones of the present times.

+2
Date of experience: July 1, 2019
Peru
1 review
1 helpful vote
Follow Andre R.
Unfollow Andre R.
Send Message
Share Review
Report Review

Excellent service
August 29, 2019
Updated review

I buy in Gearbest since 2016 and they always solve my doubts and attend my tickets in a cordial way, the shipping times are correct and the products in good condition, I recommend them

Date of experience: August 24, 2019

Good experience, quick attention on tickets
February 16, 2018
Previous review

I speak Spanish and English and when I requested information about my orders they always answered me in a timely manner, giving me solutions, no matter what language I used in the ticket they answered me and solved my doubts, in the same way if the shipment was delayed they sent me messages explaining the reason and give me discount points for my next purchase.

I have been buying on gearbest since 2016 and until now they are the store that provided me the best experience, I had doubts and some fear of buying online at the beginning, but now I know that they are a trustworthy store and that's why I continued there

Date of experience: February 15, 2018
Portugal
1 review
0 helpful votes
Follow Tiago M.
Unfollow Tiago M.
Send Message
Share Review
Report Review

Gearbest is amazing
November 11, 2017

It's my go to store to when I need to buy anything.
I recommend to everyone.
I bought phones, android box, earphones, headphones, Bluetooth speakers and many more.
I never had a problem.
Great site.

Date of experience: November 11, 2017
Poland
1 review
1 helpful vote
Follow Grzegorz W.
Unfollow Grzegorz W.
Send Message
Share Review
Report Review

Very good shop
February 23, 2018

LERAVAN Magic Massage Paste Extension Cord - very useful for easy of use. Very good quality product. Fast delivery and good price. I will recommended this shop.

Date of experience: February 23, 2018
RU
1 review
0 helpful votes
Follow BananchIk B.
Unfollow BananchIk B.
Send Message
Share Review
Report Review

I have been using this store for several months. I ordered them from Eleaf ASTER RT with MELO RT 22, bought it with a very large discount, the parcel came very quickly to me, there was no damage. In general, the store is very satisfied, I will continue to order from them.

Date of experience: December 11, 2017
Portugal
1 review
1 helpful vote
Follow Jaime B.
Unfollow Jaime B.
Send Message
Share Review
Report Review

Shopping on Gearbest
March 21, 2018

It is very easy to buy at Gearbest, the shipping time is usually very acceptable, the quality of the items sold is good and customer support always tries to solve the problems in the best way.

Date of experience: March 21, 2018
Brazil
1 review
0 helpful votes
Follow gustavo s.
Unfollow gustavo s.
Send Message
Share Review
Report Review

Ok
June 5, 2017

The website is ok. They have a good price.
But they could/should/MUST improve their attendants. They are like robots. Don answer what I asked. And they answer only once a day.
But, the rest, it's ok

Date of experience: June 4, 2017
RU
1 review
0 helpful votes
Follow Viktor D.
Unfollow Viktor D.
Send Message
Share Review
Report Review

Augvape Merlin RTA
June 1, 2017

I bought vaping atomizer on GearBest. This is good online shop, i like it and now I will order the goods only there. Delivery is very fast, if there are problems, they are immediately solved

Date of experience: June 1, 2017
Belarus
1 review
2 helpful votes
Follow Ilya V.
Unfollow Ilya V.
Send Message
Share Review
Report Review

I like this store
September 19, 2015

I bought here Xiaomi Yi action camera, 3 pieces of Xiaomi MiBand and some other stuff. Shipping was around 3 weeks, all items were new and unopened. Prices are low for most of the items.

Date of experience: September 19, 2015
Greece
1 review
0 helpful votes
Follow Makis S.
Unfollow Makis S.
Send Message
Share Review
Report Review

Fast and reliable!
March 16, 2015

Bought an xbmc box for my tv set. They send it very quick, price was the cheapest and quality excellent. I'm on my way to buy more of these for the rest of my tv's!

Date of experience: March 16, 2015
Colombia
1 review
1 helpful vote
Follow cristian b.
Unfollow cristian b.
Send Message
Share Review
Report Review

Nice products
July 16, 2018

I have bought some products in gearbest and it was a good experience because the products arrived very fast and the service was very good, i would like to recommend this site to everybody for buy.

Date of experience: July 16, 2018
Spain
1 review
0 helpful votes
Follow Miguel C.
Unfollow Miguel C.
Send Message
Share Review
Report Review

I bought an SJ5000x Elite because i can't find it cheaper in other sites, the item arrived in time, it was a little delay because of the production but the communication was so good with gearbest.
The item is amazing, SJCAM release new firmwares who add options and features to the camera with is something that like to have in a product of this kind.

Date of experience: December 25, 2015
Brazil
1 review
3 helpful votes
Follow Rodrigo M.
Unfollow Rodrigo M.
Send Message
Share Review
Report Review

I bought a product and after waiting for more than 90 days, I opened a ticket and I got an automatic/robot answer.
After more than 110 days waiting and after getting a confirmation from the local post that the package is officially lost, I opened another ticket showing evidences that the package was lost and for my surprise, I got the same automated answer. They even read what I wrote.

I had to ask them to READ what I wrote and they send me another message, just like the message I got 30 days ago (on the first ticket opened), asking me to wait for 7-15 days to get the problem solved.

REALLY?

1 - The delivery deadline has gone
2 - I waited for more than 110 days
3 - THE LOCAL POST OFFICE CONFIRMED THAT THE PACKAGE IS LOST.
4 - I have been waiting for 32 days since the first time they asked me 7-15 days to solve the problem.

I do not recommend buying anything from "GEARBEAST" because you will have no support when necessary.

I WANT A FULL REFUND!

Date of experience: March 18, 2018
Lily L. Gearbest Rep
over a year old

Dear Rodrigo,

Thank you for your comment.

Please note that we can be contacted by our Support Center or Live Chat. We are available to contact 24 hours a day.

All messages will be replied to within 24 hours, so please rest assured Gearbest will get back to you.

Please send us any queries you have via our Support Center.

We have sent a message to you about your case via our Support Center. Please check this and reply back to us.

We look forward to hearing from you soon,

Best regards,

Gearbest Customer Service Center

Portugal
1 review
1 helpful vote
Follow Ricardo O.
Unfollow Ricardo O.
Send Message
Share Review
Report Review

Amazing
March 13, 2017

My experience on Gearbest was just amazing. Delivery time was amazing and the item was very well suitable for transport. I've bought one more thing and again all went very well.

Date of experience: March 13, 2017

Overview

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,486
value
3,462
shipping
3,494
returns
2,586
quality
3,441