Very good prices, fast delivery and customer support.
Example my latest order **************568 arrived in 2 weeks all in good condition as usual
Alexandru Popovici
I bought so many object on Gearbest, and I was always satisfied.
The shipping is fast and cheap.
The items are always working and perfect.
I'll use it to buy again, is the best!
I made a purchase on Gearbest (Superlux HD681) and shipped quickly. The store has a large quantity of products at affordable prices.
I recommend 100%.
My experiences with gearbest are very good. Support is very helpful, they have a lot of goods for people and also for good prices and last one is shipping time that is very fast.
I bought a smartphone Lenovo k3 note, and was delivered in good condition and was to good price.
I recommend this store to buy Chinese products. Here i found several product with good prices.
The gearbest site gave me a great buying experience in my life, although it was my first experience and still is my best choice, everything is great from shipping and then price and quality
Utorch W1
It's a useful torch for traveling. You have a 3x1 object: flashlight, ambiental light and phone charger with either a 3.7V battery or a 3 x NiMh battery or 3x AA batteries. Everything for not stay to out of power on the phone and without light, whether in the tent or in the hiking torch. Materials look good. We will see how it behaves at the temperature. It feeds 1 or 2 ******* (3.7V) batteries (2 to increase operating time because it has a high consumption due to power consumption) or with 3 AA batteries or NIMh batteries.
It has a cree light for the flashlight or 2 COB LEDs behind some magnifiers that focus on light. On the edges there are some blue blues for design. On COB there are 3 levels of illumination (100%, 50% and strobe). It loads from USB and charges a USB phone.
Loading / unloading 1A. It was good to have had 2A for the phones of the present times.
I buy in Gearbest since 2016 and they always solve my doubts and attend my tickets in a cordial way, the shipping times are correct and the products in good condition, I recommend them
I speak Spanish and English and when I requested information about my orders they always answered me in a timely manner, giving me solutions, no matter what language I used in the ticket they answered me and solved my doubts, in the same way if the shipment was delayed they sent me messages explaining the reason and give me discount points for my next purchase.
I have been buying on gearbest since 2016 and until now they are the store that provided me the best experience, I had doubts and some fear of buying online at the beginning, but now I know that they are a trustworthy store and that's why I continued there
It's my go to store to when I need to buy anything.
I recommend to everyone.
I bought phones, android box, earphones, headphones, Bluetooth speakers and many more.
I never had a problem.
Great site.
LERAVAN Magic Massage Paste Extension Cord - very useful for easy of use. Very good quality product. Fast delivery and good price. I will recommended this shop.
I have been using this store for several months. I ordered them from Eleaf ASTER RT with MELO RT 22, bought it with a very large discount, the parcel came very quickly to me, there was no damage. In general, the store is very satisfied, I will continue to order from them.
It is very easy to buy at Gearbest, the shipping time is usually very acceptable, the quality of the items sold is good and customer support always tries to solve the problems in the best way.
The website is ok. They have a good price.
But they could/should/MUST improve their attendants. They are like robots. Don answer what I asked. And they answer only once a day.
But, the rest, it's ok
I bought vaping atomizer on GearBest. This is good online shop, i like it and now I will order the goods only there. Delivery is very fast, if there are problems, they are immediately solved
I bought here Xiaomi Yi action camera, 3 pieces of Xiaomi MiBand and some other stuff. Shipping was around 3 weeks, all items were new and unopened. Prices are low for most of the items.
Bought an xbmc box for my tv set. They send it very quick, price was the cheapest and quality excellent. I'm on my way to buy more of these for the rest of my tv's!
I have bought some products in gearbest and it was a good experience because the products arrived very fast and the service was very good, i would like to recommend this site to everybody for buy.
I bought an SJ5000x Elite because i can't find it cheaper in other sites, the item arrived in time, it was a little delay because of the production but the communication was so good with gearbest.
The item is amazing, SJCAM release new firmwares who add options and features to the camera with is something that like to have in a product of this kind.
I bought a product and after waiting for more than 90 days, I opened a ticket and I got an automatic/robot answer.
After more than 110 days waiting and after getting a confirmation from the local post that the package is officially lost, I opened another ticket showing evidences that the package was lost and for my surprise, I got the same automated answer. They even read what I wrote.
I had to ask them to READ what I wrote and they send me another message, just like the message I got 30 days ago (on the first ticket opened), asking me to wait for 7-15 days to get the problem solved.
REALLY?
1 - The delivery deadline has gone
2 - I waited for more than 110 days
3 - THE LOCAL POST OFFICE CONFIRMED THAT THE PACKAGE IS LOST.
4 - I have been waiting for 32 days since the first time they asked me 7-15 days to solve the problem.
I do not recommend buying anything from "GEARBEAST" because you will have no support when necessary.
I WANT A FULL REFUND!
My experience on Gearbest was just amazing. Delivery time was amazing and the item was very well suitable for transport. I've bought one more thing and again all went very well.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Dear Rodrigo,
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