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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I love how I can still find fashionbale biker shorts on this shop. I just added to bag the multi colored mesh biker shorts and I'm excited to wear them when I hit the gym on the weekend.
I tried to input a percentage code off and it denied it and then processed my payment at full price without giving me the option to authorize payment, so when I called to seek for cancellation and reimbursement minutes within this happened, I was told there's nothing they can do and they would give me a gift card I can only be used at their company. When should be held accountable to having money taken out of their account when there was a glitch in the system, there should be flexibility for cases like this this is unacceptable
When you shop at fashion nova, rest assured that you're getting quality items for just the right price. They've got a whole collection for plus size women as well. How great is that?
Perfect to keep you warm in this cold weather is Fashion Nova's olive fur jacket. It was very useful to me and they're super budget friendly, which I love the most.
Shop boots at fashion nova right now and avail 40% discounts with every pair you buy. Their boots are sturdy and are soft to my soles.
FN's taupe knit set is looking as lovely as ever. I can't wait to get my package next week and get to try it on. Their ivory sweater dress also caught my eye earlier. I'll be back for it tomorrow.
With the line up of apparels at fashionnova right now, I have no doubt that this is the perfect and coziest shop that could provide me with my fashion needs.
Fashionnova's padded jackets and sweaters are great for this wonderful sweater weather. They've got bottoms and shoes that would match teh items you have in your mind.
The jackets I bought yesterday were perfect for the fall. They're made of materials that are efficient for the cold days. They're stylish as well.
Fashion Nova's convenient services are so appealing to me. They; ve got easy to follow steps in their online transactions and they've got a return policy that any customer could avail of.
Trendy items are everywhere in fashionnova. They've got new additions to their bottoms, tops and shoe collections. You can always expect constant updates with this shop.
For someone who'd like to suit up and look like a lady boss at work, Fashionnova's provided me with wonderful sets to last for the week. They're comfortable to wear, too.
If you're tired of the handbags in your possession now and want some fancy new ones that will last for a long time, then Fashion Nova's the shop for you. Check out their new additions tonight.
I was looking for affordable and comfortable leggings yesterday when I came upon FASHION NOVA. It wasn't my intention to add a dress and a pair of jeans on my purchases, but it just so happen that I did. They were just so good looking.
If you're looking for cool scarves online, visit fashion nova today and you'll be surprised at how much eye candy their items are.
Thanks to Kim, I was able to buy two complete set of office attires two weeks ago. The pieces here are so well thought of and the services do not disappoint. Great job, fashionnova.
I love the pair of boots that I got from FASHIONNOVA last weekend. They were super comfortable and very stylish as well. They're affordable and were so promptly delivered.
Everytime I buy here, I always find myself wanting for more. Everything's wonderful and very practical. The dress collection would be my favorite, tehre's a lot of wonderful pieces in there.
I have never seen such unique muscle tees online. Fashionnova's always been a pleasant surprise to me. Keep the good things coming, you guys.
Chokers can go pretty well with off shoulders and tube dresses. Fashion Nova's provided me with various designs to choose from and I love every one of them.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day