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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I have never been so in love with a shop than I am with FASHION NOVA. The clothes just make it so easy for me to love this shop. Not to mention, the services are lovely as well.
I believe ever girl should own a brenda mini bag. They're just so cute and convenient. They're stylish, too.
For a choker lover, FN's buckle up choker is praise worthy. It even looked better in person, plus it's more afforedable than the ones in the other sites.
I bought my boyfriend a burgundy hoodie from fashionnova to match with mine. It was so cool. He liked it, by the way.
The white lace mini dress that I got from this shop yesterday was so beautiful. It fits me well, too. I felt for a second that it was tailored specially for me. It's crazy, right?
Fashion Nova not only provide clothes for women, they also have a whole separate collection for men. For fashionable bottoms for men, this shop provides a lot of styles and cuts to choose from.
Want a unique sandals to add to your collection? Check out FN's rainbow snake sandals and enjoy the comfort and style that it gives. I've enjoyed mine.
It's true, this shop's got such amazing dresses to last you a lifetime. I've got countless dresses from this shop in my closet already and I still find myself fascinated with the new additions every month.
I can attest to how reliable FASHIONNOVA's delivery system is. I have been a customer here for almost two years already and I never got any delayed package, ever.
If you need something to spice up your wardrobe, fashion nova's neon pink gladiator boots might just be what you're looking for. They're so chic and hot, I got one for myself. I can't wait to try them on.
Fashion Nova apparels never gets old. They're always IN with what's trending and their dresses are good for dinner date, too. Hah.
I love the new additions to the sweater collection of fashion nova. Everything looks so divine. I'm in love with the color palette and at how cozy everything looks. The deliver is fast and efficient as well.
I never thought I'd be comfortable at wearing butt lifters ever, but FN's proved me wrong. Their butt lifters are so convenient and comfortable.
I've owned three pairs of scrunch booties already and my favorite one would be from FASHION NOVA. They're the sturdiest among the three, and very stylish, too.
Nothing is more comfortable and nostalgic than my newly purchased dark denim overalls. Thanks a lot for such a wonderful piece, Fashionnova!
I was looking for comfortable training sports bra that are not so expensive. Luckily, fashion nova's here to provide me with quality sports bra whenever, wherever.
One of the best things about fashionnova is that they're generous in giving out promo codes and deals. So far there are no deals like fashionnova's online. The items are guaranteed of high quality, as well. Isn't that cool?
Fashion Nova's mocha sweater short set is making me crazy. It was just so beautiful, cozy and sexy at the same time. It fits me well and the material was so soft to the skin.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day