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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Nothing screams fancy than FN's fernanda dur coat. It's perfect for balls and weddings. They work well with tight dresses and a good pair of glass sandals.
Nothing could top my love for Fashionova's blush breaker boots. They were so lovely and sturdy, very chic and they're easy to match with any tops and bottoms, too.
Fashion Nova's black puffer jacket was everything I ever hoped for. Thanks for the speedy delivery, Fashion Nova.
Some of the items here at fashionnova may be quite pricey but they're definitely worth the investment. Their jeans don't wash off too easily and the materials used in their tops and dresses are of top quality.
It's amazing how long my white power sandals from fashion nova has lasted. I bought it a year ago and they're still as good as new today despite the frequency of use. It's cool, actually.
FN's rose gold platform bootie is an ostentatious piece and yet I love everything it represents. It's comfy on my soles and it's very chic.
It was my first time to see windbreaker jumpsuits on an online store a month ago. How cool is that? This shop really know its thing. They've got unique pieces for women in different walks of life.
Shop new jackets at Fashion Nova today, you won't regret it. They've got new additions in their collection and every piece looked dandy fine.
I always have a soft spot for Fashion Nova clothes. Most of my closet favorites are from this shop, actually. I love how much they compliment my figure and the services here are reliable as well.
There's something with fashion nova's navy satin tops that keep me coming back for more. They're just so good and smooth.
My package arrived today and my teal crochet jumpsuit was lovely. It's as promised and it fits my figure so well. I love how comfortable I am in it. Thanks, fashionnova.
I have never seen an ivory sweater dress as beautiful as the one in FN. It was smooth and very comfy, too. I love how warm they make me feel, plus my package got delivered on time.
Fashion Nova's hunter teddy coat is so beautiful and cozy that I have to order two pieces last week becuase I know my sister would stole mine if I wouldn't buy her one. It's worth it for its price.
I am so into Fashionnova's faux leather fever. Everything looks good and sheek. I've owned three faux leather jackets over a year and I still find the new ones irresistable.
Watch out for your fall favorites at Fashion Nova. They've got almost everything you can think of for a fall outfit. They've got reliable services and customer care, too.
I'm not used to having this grand brands printed on my shirts. That's why I always appreciate Fashionnova's minimalistic designs. They're cool and very chic, just as I wanted them to be.
FASHIONNOVA has provided me with countless outfit goals already and I'm still coming back for more. Their new additions are equally good and stylish, I can't help but add some to bag.
For entertaining patterns and stripes on both tops and bottoms, Fashionnova's got plenty in store. They've got a wide inventory to match their items as well. The services are appreciably convenient.
I'm having the best week thanks to Fashion Nova's collections. I've prepared a week long ensemble to wear to office and they all rock. I feel extra confident ansd good about myself.
I can't believe I've spent most of my month's paycheck here. But I have no regrets, the quality never compensate. Keep it up, fashion nova.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day