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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I'm going with FASHIONNOVA's vixen costume this Halloween. I can't wait! I have this picture in my mind already and it's gonna be awesome.
Fashionnova's got a snatched belt harness, how cool is that? It's adjustable and very detailed, too. I got one for myself and I can't wait for my package to arrive. I loved my previous packages, by the way. Thank you for the fast delivery.
It's "Ber" months already and Halloween is just around the corner. Fashion Nova's costumes are looking better and better every day. I love how unique their ensembles are.
I ordered two dresses august 6,2019 and I only got one dress in the mail August 14. I emailed them multiple times asking when I'm going to receive the second dress. They sent me an email saying I have already received the two dresses August 14 and I told them I only got one of the dresses in the mail. I begged them to give me a tracking number to know where my second dress is at. They gave me a tracking number that my post office can't recognize in their system. I kept emailing them about my order situation but got the same response that I have already received the two orders. I took pictures of the dress I received and the receipt/packing slip to show them that I only got one dress. However the packing slip shows that ordered two dresses, therefore should be expecting two dresses in the mail not one. I believe fashion nova forgot to include my second dress in the package before sending it off. Now it's a month and three weeks and nothing has been done about my second dress. The dresses I ordered were expensive and I ordered them for my birthday party. I'm never going to order from the clothing site again. And when I tried asking for a refund, they said they it's already passed one month. I was so shocked because I have been emailing them since I found out that they only sent me one of my orders. Now I don't even know what to do but I know for sure that I will never order from this site again. If there was anything less than 1 on the overall rating scale for this clothing site, that's what I would have selected.
DON'T TRUST THEM. Fashinova took an amount out of my account that I did NOT authorize, they took a couple hundred over the authorized priced and I argued it for days but all they can say is "we're sorry for the inconvenience here's 30% off your next order" THAT DOESN'T GIVE ME MY MONEY BACK. I ask for a super visor or manager and they give me the customer service number which just prompts me to email them. I will NEVER buy from them again
I ordered a pair of joggers from Fashion Nova. Not only did they send me the wrong size, but they sent a shipping label that says they don't do exchanges or refunds. So why send me the shipping label if I can't even get the size that I paid money for, not get my money back, and pay a shipping fee because you messed up the one job you have? An absolute scam and waste of my money. And this is the second time that this has happened. I'm never shopping here again. Giving them one star is an honor since I couldn't submit this without giving them 0 stars.
I love fashion nova. They have the most cutest stuff. I find myself buying to much though. The only con is that when you return something you only get store credit. Lucky for me though that doesn't bother me cuz I can always find something but for someone that would prefer a refund you probably won't get it. There clothes are affordable yet good quality.
So pretty and girly! I'm in love with my lilac fur jacket. Thanks a lot, fashionnova. Will definitely recommend thi shop to my friends.
I have always loved FN's edgy pieces, from tops to bottoms and even with jackets. Their cardo mini skirt would be my favorite piece of all time since it's a perfect combination of feminine and edgy.
If you're looking for qualit leather bags without spending too much money, then Fashionnova's for you. I got two pieces from this shop already and they were good.
The medium wash baby doll top that I got from this shop last week was so nice. It works well with my denim shorts and a pair of white Adidas.
Check out fashion nova's new arrivals and you might find some more to add to bag. Watch out for deals on their website, too. It has helped me a lot, you know. I saved money big time.
I never thought leggings could level up like fashionnova's rock on active leggings. It's chic and very stylish. They're comfortable and very soft as well. It's easier to workout in it.
I wasn't expecting much when I checked out Fashion Nova's accessories since I know of this shop for their clothes. But when I did check their accessories out, I was fascinated at the stunning earring sets in store for me.
If you're fond of bee designed pendants, FN's gold honey necklace may be fascinating for you. Check it out, there are other designs that may appeal more to you, too.
I'm hyped to work out because I'm wearing fashionnova' French terry top. I feel extra sexy in it and it makes me feel good.
FN's hot mami patent bag has caught my eye the moment I opened FN's link to their handbags. It was just so cute and simple. I wanted one right away. I got it already, thanks for the fast delivery.
With Fashionnova's active wears, I am always gym ready. They're comfortable, stretchable and fashionable at the same time. On top of it, all the items I got here so far are budget friendly, too.
I can't stress it enough, Fashion Nova's customer support and delivery system are on point. They always deliver reliable services without a miss. Or so in my experience. Keep it up, you guys.
It's like I'm wheeled back to my childhood after I purchased fashionnova's galactic sneakers. It was like from a childhood fantasy, I love it.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day