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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Whenever I weear fashion nova pieces to work, I feel extra confident and I feel more of being a lady boss around my quarters. They're comfortable and super stylish.
I'm obsessed with brown cardigans nowadays and fashionnova's supplied me with most of my favorites. Please keep them coming, you guys,
This shop always put out countless great deals every week. Whenever they go on sale, I always get the most of it. Their items are of high quality materials and they're not that expensive.
If you're looking for realistic halloween attires this time of the year, Fashion Nova's got a lot of options for you to choose from. They also have collections for men. You should check them out now.
There are a lot of cute skirts here at fashionnova. There are always new additions every month, too. Isn't that cool?
What I love most about FN is that they always deliver as promised, their services are super reliable. Not to mention, their return policy is legit as well. They never run our of interesting pieces to sell.
The silk cardigans that I got from fashionnova were so nice and soft. They don't wash off too easily, too, and they match with any top I pair it with.
I am so in love with the buttondresses her at Fashion Nova. They've got it in different sizes and styles. I also like the fact that they've got a whole collection for plus size models, too.
My friends and I decided to get matching brown padded jackets to comemmorate our friendship. Fashion Nova's really done it for us, the items were lovely and comfortable.
Thank you fashionnova for such wonderful midi skirts, I love all of my purchases. They were as promised and the material used was very soft and cool to the skin, too.
I love how this shop has got a lot of fancy crop tops that suit my style. I just got my package this morning and everything were sweet. Even the jeans that I bought fit me just right.
The services here do not disappoint, my packages always arrive on time and everything's neatly packed, too. They've got a huge inventory to match their products.
SO I PLACED A ORDER SEP 15TH I EMAILED THEM TELLING THEM THAT THE ADDRESS THAT WAS ON FILE WAS A OLD ADDRESS AND THAT I NEEDED CHANGED BEFORE PROCESSING MY ORDER. WELL SOMEONE EMAILED RIGHT BACK NEVER ONCE DID THEY FIX THE PROBLEM. THEY STILL WENT FORWARD PROCESSING MY PACKAGE SENT IT OUT, THE PACKAGE CAME 09/18/19 AND NOW I HAVE NO PACKAGE BECAUSE THE POST OFFICE TOOK IT BACK DUE TO THE HOUSE BEING VACANT WHICH I TOLD FASHION NOVA VIA EMAIL. SOOOO THIS IS BULL$#*! BECAUSE YALL MAKE US MAKE ACCOUNTS FOR WHAT REASONS WHY? WHEN YALL DIDNT NOTE MY ACCOUNT THAT IT WAS A INCORRECT ADDRESS. SO NO ONE IS TRYING TO HELP ME LOCATE MY PACKAGE. AND I AM MORE PISSED COMPANIES ALWAYS $#*!TING ON THE LOYAL CUSTOMERS I ORDER FROM FASHION LIKE TWICE OUT THE MONTH AND IM DEALING WITH THIS AND SAD NO ONE CARES, BUT THEY GOT MY MONEY SO I GUESS NO ONE CARES.
This shop has got grey polo shirts that have unique cuts and fit. I love how they've got almost everything here and the styles are so updated.
I have never seen such beautiful blue suits online. FASHIONNOVA's got the best styles out there and they really do know what they're doing. Top quality items for just the right prices.
Fashonnova items have given me so much happiness these past few months. They've got stylish and cool pieces. They're not that expensive, too, and yet their services are great.
Nothing is more comfortable than this quick zip satin joggers that I bought from FASHION NOVA. I love them to bits, I'm looking for a new counterpart tonight. I'm adding more to bag, wait for it.
I have been fond of burgundy lately and a new one will add to my collection. I just got my burgundy shoulder top and it looked fabulous on me. Thanks a lot, fashionnova. I love your pieces so much.
I owned three bodysuits from fashionnova already, but none with longsleeves. This one's going to be a new fave of mine.
I find it fascinating to shop lingerie here at Fashion Nova. I'm amazed at how satisfying their clothes are. Everything's within my budget range as well, which is a turn on.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day